Building better surveys Archives | SnapSurveys Support documentation for Snap Surveys products Thu, 21 Nov 2024 15:15:50 +0000 en-GB hourly 1 https://wordpress.org/?v=6.4.5 https://www.snapsurveys.com/support-snapxmp/wp-content/uploads/2020/07/favicon-32x32-1.png Building better surveys Archives | SnapSurveys 32 32 Designing accessible surveys https://www.snapsurveys.com/support-snapxmp/snapxmp/designing-accessible-surveys/ Mon, 28 Oct 2024 14:25:15 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=12531 Watch this 30-minute pre-recorded webinar to understand how WCAG 2.2 guidelines can make your surveys accessible to everyone.

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Watch this 30-minute pre-recorded webinar to understand how WCAG 2.2 guidelines can make your surveys accessible to everyone. Dive into accessibility essentials, from visual and auditory to cognitive and mobility support. See how implementing these standards extends your reach and improves usability on all devices. By adhering to WCAG 2.2 and aligning with US Section 508 and EN 301-549 standards, you’re not just meeting compliance—you’re committing to inclusivity, ensuring every voice is heard.

Related help

Creating an accessible version of your questionnaire

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]]> Tabbed Surveys and Forms https://www.snapsurveys.com/support-snapxmp/snapxmp/tabbed-surveys-and-forms/ Tue, 01 Oct 2024 09:13:41 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=12392 This webinar covers how to use Tab controls to change the linear layout of your questionnaires and forms.

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This webinar covers how to use Tab controls to change the linear layout of your questionnaires and forms.

Tabbed surveys allow for easy navigation through a form – without a set route from start to finish. Each page is accessible using tabs at the top of the screen. There’s no need to scroll or click ‘next’ to view another page.

Tabs are useful for audits and evaluations, where a respondent may complete one section before another, or for forms used by multiple people, who each need to complete a different section.

Related help

Using a Tabbed Questionnaire design

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]]> Engaging Question Styles https://www.snapsurveys.com/support-snapxmp/snapxmp/engaging-question-styles/ Tue, 28 Nov 2023 09:44:48 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=10437 Survey fatigue affects everyone. So it is important to consider the respondent when designing your questionnaires and forms. This webinar guides you through the different question types and styles available in Snap XMP, helping to improve respondent engagement. Learn the different ways to encourage complete and accurate responses, as well as trying to reduce respondent […]

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]]> Survey fatigue affects everyone. So it is important to consider the respondent when designing your questionnaires and forms.

This webinar guides you through the different question types and styles available in Snap XMP, helping to improve respondent engagement.

Learn the different ways to encourage complete and accurate responses, as well as trying to reduce respondent dropout rates.

Related help

Question Styles

Related videos and webinars

3 Engaging Question Styles with XMP

Making Surveys Dynamics and Engaging

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]]> Questionnaire routing and validation in Snap XMP Online https://www.snapsurveys.com/support-snapxmp/snapxmp/questionnaire-routing-and-validation-in-snap-xmp-online/ Tue, 28 Nov 2023 09:44:15 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=10432 This webinar focuses on getting more out of your online surveys through questionnaire routing and validation. Find out how to direct respondents through the answering process, guiding them to the areas relevant to them. Answer validation can be added to ensure that the data collected is accurate, relevant, and ready to analyse. Adding dynamic validation […]

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]]> This webinar focuses on getting more out of your online surveys through questionnaire routing and validation.

Find out how to direct respondents through the answering process, guiding them to the areas relevant to them. Answer validation can be added to ensure that the data collected is accurate, relevant, and ready to analyse.

Adding dynamic validation helps ensure that your collected data is usable, and the experience for the respondent is as smooth as possible. The overall benefit is that it helps with engagement and can lead to better response rates, avoiding respondent drop out.

Related help

Routing

Validation

Related videos

Snap XMP – Survey Logic in Snap Online

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]]> Questionnaire Design in Snap XMP Online https://www.snapsurveys.com/support-snapxmp/snapxmp/questionnaire-design-in-snap-xmp-online/ Tue, 28 Nov 2023 09:43:48 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=10429 This webinar guides you through designing your questionnaire in Snap XMP Online from your web browser. Learn how to build your forms quickly using the supplied base templates, utilising the different question types available to you, including some of the new interactive question types. Related help Building the questionnaire Inserting your questions Related videos Snap […]

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]]> This webinar guides you through designing your questionnaire in Snap XMP Online from your web browser.

Learn how to build your forms quickly using the supplied base templates, utilising the different question types available to you, including some of the new interactive question types.

Related help

Building the questionnaire

Inserting your questions

Related videos

Snap XMP – Creating the Questionnaire in Snap Online

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]]> Snap XMP features update – February 2023 https://www.snapsurveys.com/support-snapxmp/snapxmp/snap-xmp-features-update-february-2023/ Tue, 28 Nov 2023 09:43:30 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=10426 This webinar is led by our CEO, Dr Steve Jenkins, talking about the changes to the Snap XMP platform. You can find out how the new features can enhance your surveys and make your life easier. It will be led by our CEO – Dr Steve Jenkins. What’s in the webinar? The webinar will cover: […]

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]]> This webinar is led by our CEO, Dr Steve Jenkins, talking about the changes to the Snap XMP platform. You can find out how the new features can enhance your surveys and make your life easier.

It will be led by our CEO – Dr Steve Jenkins.

What’s in the webinar?

The webinar will cover:

  • New questionnaire design features
  • New interview features
  • New analysis features
  • Changes to Snap XMP Online
  • Additions to Marketplace and the Snap Surveys homepage

Related help

Compound Grids

Question carousels

Inline questions

Introduction to Quotas and Screen Outs

RIM weighting

Sharing between users and teams of an organization

Pre-built surveys and questionnaires

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]]> Building better surveys – Email Alerts https://www.snapsurveys.com/support-snapxmp/snapxmp/building-better-surveys-email-alerts/ Tue, 28 Nov 2023 09:41:50 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=10403 Send email notifications every time a specific reply is given, such as, a respondent asking for more information about your products or your customer service team following up on a respondent’s comments. Learn how to create email alerts, choosing the event that triggers the email and who receives the alert. Related help Setting up email […]

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]]> Send email notifications every time a specific reply is given, such as, a respondent asking for more information about your products or your customer service team following up on a respondent’s comments.

Learn how to create email alerts, choosing the event that triggers the email and who receives the alert.

Related help

Setting up email alerts

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]]> Building better surveys – Branded survey templates https://www.snapsurveys.com/support-snapxmp/snapxmp/building-better-surveys-branded-survey-templates/ Tue, 28 Nov 2023 09:41:36 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=10399 Use branded survey templates to quickly create surveys with your organisation’s branding. This webinar shows how to create a survey template with your organisation’s logos, colours, graphics and question styles, that you can use to create branded surveys. Related help Introduction to Survey Templates Creating a question bank in a SurveyPak Related videos and webinars […]

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]]> Use branded survey templates to quickly create surveys with your organisation’s branding.

This webinar shows how to create a survey template with your organisation’s logos, colours, graphics and question styles, that you can use to create branded surveys.

Related help

Introduction to Survey Templates

Creating a question bank in a SurveyPak

Related videos and webinars

Branded Templates and SurveyPaks

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]]> 3 ways to make your surveys more engaging https://www.snapsurveys.com/support-snapxmp/snapxmp/3-ways-to-make-your-surveys-more-engaging/ Tue, 28 Nov 2023 09:41:23 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=10396 Learn how to create engaging surveys that keep your respondents interested, improving your response rates. This webinar shows how to include three visual styles of question, Rank, Categorise and Map Controls, to make your survey appealing. Related help Creating a Drag and Drop question Creating interactive images with a Map control Selecting the language in […]

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]]> Learn how to create engaging surveys that keep your respondents interested, improving your response rates.

This webinar shows how to include three visual styles of question, Rank, Categorise and Map Controls, to make your survey appealing.

Related help

Creating a Drag and Drop question

Creating interactive images with a Map control

Selecting the language in a multi-lingual questionnaire using the map control

Related videos and webinars

Engaging Question Styles

Making Surveys Dynamics and Engaging

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]]> Making surveys dynamic and engaging https://www.snapsurveys.com/support-snapxmp/snapxmp/making-surveys-dynamic-and-engaging/ Tue, 28 Nov 2023 09:41:10 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=10393 Learn how to create engaging surveys that keep your respondents interested, improving your response rates. This webinar shows how to include visual question styles, such as, sliders and map controls, as well as masking, validation and setting an initial value. Related help Using a Slider Control Creating a Drag and Drop question Creating interactive images […]

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]]> Learn how to create engaging surveys that keep your respondents interested, improving your response rates.

This webinar shows how to include visual question styles, such as, sliders and map controls, as well as masking, validation and setting an initial value.

Related help

Using a Slider Control

Creating a Drag and Drop question

Creating interactive images with a Map control

Using masking

Setting an initial value

Related videos and webinars

Engaging Question Styles

3 Engaging Question Styles with XMP

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]]> Routing and Analysis Expressions https://www.snapsurveys.com/support-snapxmp/snapxmp/routing-and-analysis-expressions/ Tue, 28 Nov 2023 09:40:23 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=10384 Learn how to use routing expressions to decide which questions your respondents see, and analysis expressions to analyse a subset of your response data. Related help Routing rule expressions Filter expressions

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]]> Learn how to use routing expressions to decide which questions your respondents see, and analysis expressions to analyse a subset of your response data.

Related help

Routing rule expressions

Filter expressions

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]]> Branded templates and SurveyPaks https://www.snapsurveys.com/support-snapxmp/snapxmp/branded-templates-and-surveypaks/ Tue, 28 Nov 2023 09:40:07 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=10373 Use branded survey templates to quickly create surveys with your organisation’s branding. This webinar shows how to create a survey template with your organisation’s logos, colours, graphics and question styles, that you can use to create branded surveys. Related help Introduction to Survey Templates Creating a branded survey template Adding a survey template to a […]

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]]> Use branded survey templates to quickly create surveys with your organisation’s branding.

This webinar shows how to create a survey template with your organisation’s logos, colours, graphics and question styles, that you can use to create branded surveys.

Related help

Introduction to Survey Templates

Creating a branded survey template

Adding a survey template to a SurveyPak

Related videos and webinars

Building better surveys – Branded survey templates

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]]> Randomise in Snap XMP https://www.snapsurveys.com/support-snapxmp/snapxmp/randomise-in-snap-xmp/ Mon, 23 Oct 2023 10:23:59 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=10531 Question Randomisation helps you avoid survey bias by showing questions in different orders for each participant. Avoiding bias is an important factor to consider when running surveys, ensuring that the position of the answer does not affect the results. Learn how to avoid survey bias by randomising your questions and answer options. Related help Randomising […]

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]]> Question Randomisation helps you avoid survey bias by showing questions in different orders for each participant.

Avoiding bias is an important factor to consider when running surveys, ensuring that the position of the answer does not affect the results.

Learn how to avoid survey bias by randomising your questions and answer options.

Related help

Randomising the order of your questions

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