You can use the Page paradata variable to handle page navigation as an alternative or additional to Next and Back buttons. You control the content that is displayed by setting page breaks and the respondent selects the page by selecting a code in the Page paradata variable.

Enable the Page paradata variable

For surveys created using the latest survey templates, the Page paradata variable is already included in the questionnaire as a hidden system variable.

1. Select the question and use the mouse right-click to display the pop-up menu
2. Click Show Variables to show the Page variable

For existing surveys, enable the Page system setting using Questionnaire Properties.

1. In the Questionnaire window, click on Questionnaire Properties.
2. In Section, select the Paradata option.
3. In System Variables, select Page then select Display in questionnaire. This adds a question at the start of the questionnaire. Click OK to save the settings.

The Page paradata variable is a single choice question which you can use to define the number of pages. Questions are automatically assigned to a page based on the page breaks. You can choose how to display the Page paradata variable using the ‘Show’ menu option. When a respondent selects a code in the Page question the questions assigned to that page will show. 

When there are a large number of pages to be displayed on a small screen, such as a smartphone, the Page question can be shown, for example, as a drop down. Where you have larger screens, it can be useful to show as a Tab control 

You can use different show options for each edition of the questionnaire. 

The Page paradata variable is only available in online editions and will show as unavailable in a paper edition.

Using show as tab control with the Page paradata

A tabbed view of your questionnaire allows you to group together questions on the same page and enables your respondents to navigate quickly from one tab to another without the need to go through the pages one by one. This is especially useful where different respondents complete sections of the same questionnaire, or where a respondent needs to move between sections such as in a conference questionnaire.

Set the Page paradata variable to display in the questionnaire prior to setting it to show as a tab control. The codes in the Page paradata variable question will define the number of tabs and the tab names when shown as a tab control. Questions are automatically assigned to a tab based on the page breaks. 

Add the tabs

The new Page question created is a single choice question, where each choice will define a tab. The code label will be used as the name of the tab.

The tab control is only available in online editions. In a paper edition, the Page system setting is shown as unavailable.

Add an entry for each tab that you want on the tab control. Enter the first tab name in the first answer choice, labelled “Code Label”, then press Tab to create and move to the next code label. 

We recommend displaying the question text above the tabs although you can hide the question text, by selecting Show and Text, then clearing the Show checkbox.

Add the Page Breaks for each tab

When you have entered the tab names, use page breaks to group the questions that appear on each tab. 

The questions between the Page question and the first page break will appear on the first tab, the questions between the first and second page break will appear on the second tab. Repeat this until you have created page breaks for all the tabs. 

To add a page break above the selected question, select the Break option in the Toolbar Topics list then select or clear the Page Break checkbox.

Show as a Tab Control

1. Select the Page question.
2. Select Show in the toolbar topic list.
3. Select As Tab Control in the next list and select Show.

4. Repeat this for each online edition that you want to show a tabbed page.

The Page question will not change appearance in the Questionnaire design window.

Using the tabs in an interview

You can select the tab to show the questions for that page or use the Next and Back buttons to move between tabs. You can go to any tab and you do not need to complete the questions in the tab order shown. The Next and Back buttons can be removed so navigation is only possible with the tabs.

If there are a large number of tabs, or you are using a smaller display, such as a smartphone, the tabs will wrap around to form multiple rows of tabs that you can select.

Page randomisation of groups of questions is not available on tab controls.

Editing a tab

You can edit a tab by

• Changing the code label in the Page question to update the tab name
• Changing the position of the page breaks to include different questions on a tab

Removing a tab

Deleting a code label from the Page question removes the tab.

This does not remove the questions associated with that tab. You will need to remove the questions separately or reposition the page breaks, depending on your survey design. 

Removing the tabbed page

If you wish to stop using a tabbed page, you need to hide the Page system setting.

1. Click on Questionnaire Properties.
2. In Section, select the Paradata option.
3. In System Variables, select Page then clear Display in questionnaire.

You may wish to reposition your page breaks, depending on your survey design.

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No response

These styles are used to give information. They provide the title, instructions and notes in your questionnaire.

Select a response

Respondents can select one or more pre-defined answers. These types of questions are also known as closed or coded questions, as the respondent must select one or more question codes as their answer.

They can appear as drop-downs, grids, interactive images, sliders and semantic scales.

Examples can include

• a single choice question asking what age range the respondent is in
• a grid of questions asking respondents to rate different aspects of a service

Open response

Respondents can enter responses in their own words, often in a comment box. The data can be free format text, a quantity, date or time. When you need the response to match a specific format, you can use a pattern to define the expected format, for example, a phone number or zip code.

The post Response types appeared first on SnapSurveys.

1. Press Enter to create a new question.
2. In the style selection drop down list change the style to Open Grid First. This will allow you to set up the heading for the first of a series of questions, each of which can contain numbers or text.

3. Click on the box that reads Click here for text. Type your question text and press  or Tab.
4. The cursor will move to the Grid Label of the first row where you can enter your text. Use Ctrl and + to make the box larger if necessary.
5. Press Tab and type the next question text in the next line of the question.

This is an Open Grid Next question. Its question box (and all subsequent boxes) will be the same size as the first box in the question.

6. If you need more questions press Tab again and repeat the process.

If you wish to change the responses to quantities, dates or times, select Responses in the toolbar topic. Following questions will keep the new response type and box size.

Explore more question styles here.

The post Inserting Open Grid questions appeared first on SnapSurveys.

• Open Ended is for a single free format response.
• Open Grid First and Open Grid Next are for free format responses for a series of similar questions, which can come under the same overall question heading.

Inserting an Open Ended question

Use an Open Ended question to collect free format text, number, date or time. A common use is to provide space for general comments.

1. Press Enter to create a new question.
2. In the style selection drop down list change the style to Open Ended, which allows the respondent to enter free format text.

3. Use Click on the box that reads Click here for text and type in your question text.
4. To make the box bigger hold down the Ctrl key and press the + key. Press Ctrl and – to make the box smaller.

If you wish to change the responses to quantities, dates or times, select Responses in the toolbar topic.

Explore more question styles here.

The post Inserting Open Ended questions appeared first on SnapSurveys.

1. Press Enter to create a new question.
2. In the style selection drop down list change the style to Semantic Scale First. If it is not available in the list, select More Styles and scroll to Semantic Scale First in the Style Picker dialog, then click OK. This creates an empty question with two codes.

3. Type your question text, for example “How would you describe the product?” Press the  key to move to the first label. Type the adjective at one end of the scale, such as “Cheap”.
4. Press the  key to move to the first code in the question.
5. Press Tab to add further codes
6. Press the  key to move to the second label and type the adjective at the other end of the scale (such as “Expensive”).

7. Press Tab if you wish to create a grid of semantic scale questions or press Enter to create a new question.

Explore more question styles here.

The post Inserting Semantic Scale questions appeared first on SnapSurveys.

1. Press Enter to create a new question.
2. In the style selection drop down list change the style to Grid First. This will allow you to set up the headings for the first of a series of grid questions.

3. In the area marked Click here for text, type your question text, for example “How did you rate the following?” Press the Tab key on your keyboard.
4. The cursor will now move to the list of codes across the top of the first grid question. Type the first of the possible answers, such as “Good”. Press Tab to create the next code. Type each subsequent answer and follow each by pressing Tab. After the last code press  instead of Tab.
5. The cursor will move to the text of the first Grid Label. Type the first item, such as “Speed of service” and press Tab.

6. This creates the next grid row automatically changing the style to Grid Next for the second and subsequent rows. Type the next Grid Label.
7. Press Tab to create another grid row or press Enter to complete the grid and move to a new question.

Explore more question styles here.

The post Inserting Grid questions appeared first on SnapSurveys.

1. When you complete your list of choices, press Ctrl + Enter to add an Other style question after the Multi Choice question. The style of an Other question contains a question text label and a text box for free format comments.
2. In the area marked “Click here for text”, enter your question text.
3. To make the text box larger press Ctrl + +. Press Ctrl + – to make the box smaller.

The question number is not displayed but can be identified in the notification area of Snap XMP Desktop.

The post Inserting Other questions appeared first on SnapSurveys.

1. Press Enter to start a new question after the currently selected question. By default, this is a single response question and the question style is Single Choice on the toolbar.
2. Select the question style drop-down list on the toolbar and choose Multi Choice in the Style selection drop-down menu. The shape of the response boxes changes from a radio button to a checkbox.

3. You can see an area with “Click here for text”. Type your question text here.
4. Press the Tab key on your keyboard to move the cursor into the area by the first box. This is labelled “Code Label”. Type your first answer code here then press Tab to create and move to the next code label.
5. Continue with the text for the other code labels and press Tab after each one.
6. When you have finished the question, press Enter to start the next question. Press Ctrl + Enter if you wish to add an “Other” question.

Explore more question styles here.

The post Inserting Multi Choice questions appeared first on SnapSurveys.

To switch between the drop-down list or separate boxes:

1. In the questionnaire window, select the question that you wish to turn into a drop-down.

2. Select Show in the toolbar, then select As Drop-down in the next drop-down list
3. Select the Show box to show the question as a drop-down. The question is now shown as a drop-down.

4. Clear the Show box to show the question as response boxes.

Explore more question styles here.

The post Showing questions as a drop-down appeared first on SnapSurveys.

1. Press Enter to start a new question after the currently selected question. By default, this is a single response question and the question style is Single Choice on the toolbar, showing radio buttons as the response box style.

2. You can see an area with “Click here for text”. Type your question text here.
3. Press the Tab key on your keyboard and the cursor will move into an area by the first box, labelled “Code Label”. Type your first answer code here then press Tab to create and move to the next code label.
4. Continue with the text for the other code labels and press Tab after each one.
5. When you have finished the question you can press Enter to start the next question.

Explore more question styles here.

The post Inserting Single Choice questions appeared first on SnapSurveys.

• Title
• Sub Title
• Instruction

Add a note to your questionnaire by inserting text in one of these styles.

Inserting a title or sub-title

A questionnaire normally starts with a heading together with text to explain its purpose and how it should be completed. As soon as a new questionnaire starts, there are placeholders for a title and then a sub-title.

1. In the area marked “Click here for text”, type the name of your survey. The style displayed in the ribbon at the top of the window is pre-set to Title. The default layout and font for the title is black text in Arial font on a white background.
2. Press Enter when you have set up your title. This displays a sub-title area automatically. The Sub Title style is on the toolbar.
3. Type your sub-title text.

4. Press Enter when you have set up your title and sub-title.

The text of the sub-title automatically moves onto the next line as you type. If you want to force a new line as part of the text of the title or sub-title, click on the appropriate location and press Shift and Enter.

Inserting an instruction

An Instruction can appear anywhere in the questionnaire and can be a note to an interviewer or guidelines to a respondent on how to complete the next section of the questionnaire.

1. Press Enter to create a new question when you have set up your title and sub-title.
2. Change the style to Instruction in the style selection box. This allows you to enter free format text that appears across the entire column of the questionnaire.
3. Type your instruction or information text in the box.

Explore more question styles here.

The post Inserting Notes in your questionnaire appeared first on SnapSurveys.

Sample survey showing Snap XMP question styles

To help you design your questionnaire we have created a survey explaining all the question types and letting you see how they look in an interview. This survey gives an example of each question type available in Snap XMP. You can select the question types that you are interested or view the survey in full.

Links to help on question styles

• Titles, Sub Titles and Instructions
• Single Choice
• Multiple Choice including Other
• Drop down
• Grids
• Semantic scales
• Open ended questions
• Inline questions
• Drag and Drop – Categorize and Rank
• Rating Check
• Carousels
• AttachIt – File
• Map Controls
• Slider Controls

The post Question Styles appeared first on SnapSurveys.

Adding placeholder text

1. Select the open-ended question in the questionnaire.
2. Select Show from the second dropdown.

3. Select Placeholder in the third drop-down then select the Show checkbox. This enables the from drop-down.
4. Select the label that will provide the placeholder text.
5. If the label is visible, select the label and enter the placeholder text.
6. If the label is hidden, click the Variable Properties icon on the Questionnaire toolbar. This opens the Variable Properties dialog. Enter the placeholder text in the Value column for the selected label. Click OK.

The placeholder text is shown in a light grey color.

Using placeholders in an interview

In an interview the question shows the placeholder text as it is displayed in the Questionnaire design window.

When the respondent enters the first character in the text box then the placeholder text is removed and replaced with the respondent’s response.

The post Using placeholder text appeared first on SnapSurveys.

All the questions included as inline questions must be created before they can be used in an Inline Question field. Inserting an Inline Question field to any text in the questionnaire creates an inline question. When an Inline Question field is created, it is shown in the questionnaire as the variable name inside double angled brackets << >>, for example, <<Q1.1>>. During the live interview, the inline question is displayed so that the respondent is shown the inline question instead of the placeholder seen in the questionnaire design window.

Setting up the questions

When setting up the questions, you need to create a main question then create a number of subsequent questions that will become the inline questions. In the example used in these instructions, the main question is a multi-choice question which asks the respondent to supply further information, when a selection is made, using inline questions.

1. Open the survey in the Questionnaire design window.
2. Click New Question to add a new question in the questionnaire.
3. In the question style menu, select Multi Choice.

4. In the area marked “Click here for text”, enter the question text. For example, “How did you find out about us?”
5. Press the Tab key and the cursor moves into the first code label. Enter the first of your answer codes. Press Tab to create and move to the next answer code. Continue with the text for the other code labels and press Tab after each one.

6. Next, create two Other style questions for use as the inline questions. Make sure there are no page breaks between the main question and the inline questions.
7. Click New Question to create the first Other question. In this example, the question name is set to Q1.1 using a naming convention that helps to show these questions are grouped together.
8. In the question style menu, select Other. Enter the text “which channel?”
9. Click New Question to create the second Other question.
10. In the question style menu, select Other. Enter the text “which site?”

11. Click Save   to save the changes made to the questionnaire.

Inline questions with routing

When you add routing to the inline questions, it only shows, during the live interview, if the answer is selected.

1. Select the Other question “which channel?” and click Routing Rules on the Questionnaire window toolbar to set up the routing.

2. Click Add to create a new routing rule.
3. In Type, select Conditionally Ask Question and click OK.

4. The Routing Rules dialog expands and fills with information. (You can also see this by clicking Details>> on the Routing Rules dialog and hide it by clicking Details<<.)

5. In the If box. Enter the routing condition. In this example, “Q1=2”. The “2” refers to code 2 (Radio Ad) of Q1.
6. Click OK to save the routing rule.
7. Repeat the process for the second inline question “which site?”.

Inserting Inline Question variable fields

1. Position the cursor in the text at the location where you require the inline question.

2. Check that the Topic drop-down is Font which shows the Insert button.

3. Click the Insert button and select Variable Field from the menu. This displays the New variable field dialog.

4. Complete the fields to define the dynamic text:
   • The Variable list contains all the variables and paradata for the questionnaire. Select the variable to insert from the list.
   • In Aspect, select Inline Question.
   • In Modify case, choose the case used to display the text: Normal, UPPER CASE, lower case, Sentence case, Title Case.

5. Click OK. The question number is displayed inside double angled brackets, e.g., <<Q1.1>>, this will be replaced by the inline question when a respondent is answering the questionnaire.

6. Click Save   to save the changes made to the questionnaire.
7. You can test the inline questions by publishing the survey and launching a preview in Snap XMP Online or Snap XMP Desktop.

During the live interview the Inline Question is displayed in the question.

Formatting inline questions

Inline questions use the formatting of the question, at the point of insertion of the Inline Question variable field.

This is shown in the following example where the question asking, “which channel?” is shown in blue with a larger font size, but the Inline Question variable field is shown in a smaller, red font.

When the question is formatted in an interview the inline question is shown in the smaller, red font using the Inline Question variable field formatting. This results in an inline question that integrates with the question text.

As a result, the inline question may lose any of the original text formatting, such as, bold, italic, colour and size.

The inline questions may also have their controls, such as boxes and text boxes resized for a better integration with the surrounding text or questions.

Example 1: Creating a form using inline questions

In this example, an instruction question contains three inline questions requesting personal details from the respondent.

The inline questions are provided by the three following questions: an open-ended question asking for the respondent’s name, a drop down asking for gender and another open-ended question asking for their email address.

During the interview the demographic questions are inserted into the instruction question providing the inline question format.

Example 2: Creating a conversational style form

Inline questions can also be used in a conversational style form with the inline questions included as part of the text rather than formatted underneath each other.

The inline questions are provided by the same three following questions: an open-ended question asking for the respondent’s name, a drop down asking for gender and another open-ended question asking for their email address. These questions are positioned to follow on after each other rather than underneath each other as in a standard form.

During the interview the demographic questions are inserted into the instruction question providing the inline question format.

Example 3: Creating calculations as the respondent answers questions

Another use is to create calculated inline questions to build up results as the respondent answers questions.

In this example, the respondent is asked how much they spend on different categories and the total spend is calculated as well as the percentage of that total that each represents.

During the interview the total spend and percentages are calculated as the respondent fills in their answers.

Example 4: Creating forms that ask for parts of a date separately

Use inline questions to ask for the day, month and year parts of a date separately.

Inline questions are set up for different parts of a date separately. These are used in an instruction to ask for the respondent’s date of birth.

During the interview the date questions are inserted into the instruction question providing the inline question format.

Explore more question styles here.

The post Inline questions appeared first on SnapSurveys.

This question style is especially useful to present larger grids on smaller screens, such as smartphones and tablets, as the respondent only sees one question row at a time. This can also be helpful to ensure that a question row isn’t missed in a large grid as the rows are shown one at a time.

In Snap XMP Desktop, grid and semantic scale questions can be displayed in a carousel format. The question carousels are available for all online editions. The question remains displayed in the grid format in the questionnaire design but is shown as a carousel when run in a web browser as a preview or a live interview. The carousel appearance can be changed by setting the font, background colours and box style.

There is also a video introducing the question carousel at Question Carousel from Snap Surveys on Vimeo.

Creating a question carousel

The questionnaire must contain a grid or semantic scale question that can be shown as a question carousel.

1. In the Questionnaire design window, select the Grid First or Semantic Scale First question.
2. Select Show in the Toolbar Topic list
3. Select As Carousel in the next drop-down menu and check the Show box. The question appearance does not change in the questionnaire design.

4. Click the Options button to show the 2 settings:
   • Select automatically display to set the next question to display automatically when the respondent has selected an answer for the current question.
   • Select show count to show the current question row being answered out of the total number of questions in the carousel
5. Repeat steps 1 to 4 for each online edition, as required, in the questionnaire.
6. Click Save to save the changes to the questionnaire.

Note that is advised that grids that display as a dropdown, which is often the case in phone and tablet editions, are changed to the standard grid box format before converting to a question carousel.

Testing the question carousel

The grid or semantic scale question appearance does not change when the question is changed to the carousel style. To test that the question carousel is shown in the required format you will need to publish the questionnaire in preview mode.

1. Click Publish icon on the Questionnaire toolbar.
2. In Method, select Preview only then click the Publish button. This launches a test version of the questionnaire in a web browser.
3. Check that the question carousel behaves as expected.

Changing the carousel appearance

The appearance of the carousel can be changed in the same way as other questions. You can change:

• Background color of the carousel cards
• Font of the question, grid label and box text
• Box style of the answers
• Show images instead of text

Changing the background

The background colour of the carousel cards is determined by the background colour of the grid label.

1. In the Questionnaire design window, select the rows of the grid or semantic scale question.
2. Select Background in the Toolbar Topic list.
3. Select Grid label in the next drop-down menu.
4. Click the Color button and choose a background colour then click OK

5. Click Publish icon on the Questionnaire toolbar.
6. In Method, select Preview only then click the Publish button. This launches a test version of the questionnaire in a web browser. Note that the colour of the cards is the same as the background color of the grid label.

Changing the font

1. Select the grid label then select Font in the Toolbar Topic list.
2. Select the font options for the text.
3. Repeat for each grid label, as required.

4. Click Publish icon on the Questionnaire toolbar.
5. In Method, select Preview only then click the Publish button. This launches a test version of the questionnaire in a web browser. Note that the text of the cards uses the font set for the grid label.

Changing the box style

1. In the Questionnaire design window, select the rows of the grid or semantic scale question.
2. Select Boxes in the Toolbar Topic list.
3. Select Images in the next drop-down menu.
4. Click the Images button and choose a box style then click OK

5. Click Publish icon on the Questionnaire toolbar.
6. In Method, select Preview only then click the Publish button. This launches a test version of the questionnaire in a web browser. Note that the answer selection options under the carousel cards use the box style.

Inserting an image on the carousel cards

1. Select the grid label then select Font in the Toolbar Topic list.
2. Click Insert then select Image.

3. Browse to the image and click OK.
4. Repeat for each grid label, as required.
5. Click Publish icon on the Questionnaire toolbar.
6. In Method, select Preview only then click the Publish button. This launches a test version of the questionnaire in a web browser. Note that the card image is used from the grid label.

Explore more question styles here.

The post Question carousels appeared first on SnapSurveys.

Step 1: Adding the rated grid question

1. Open the questionnaire in the Questionnaire window.
2. Click New Question to create the new question that will be used for rating.
3. Select Grid First in the style list.
4. Enter the question text “Please rate the following modes of transport in order of frequency of use”.
5. Press Tab and type 1 as the first code label then press Tab again to create a new code label and repeat until you have 5 code labels from 1 to 5.
6. Press the down arrow to enter the text “Foot” in the grid label
7. Press Ctrl+Enter to create a new row in the grid. This has the style Grid Next. Enter the text for the grid label. Repeat the process for each row required.

8. Click Save .

Step 2: Setting the Rating Check property

1. Select the rated grid question then click Variable Properties to open the Variable Properties dialog.
2. In the Rating Check property select Yes then click OK.

3. Click Save .

The participant will only be able to select one choice in each rating or column of the rating grid question when they are completing the questionnaire.

Explore more question styles here.

The post Using Rating Check to ensure ranking appeared first on SnapSurveys.

When created in Snap XMP Desktop, the question can specify the type of file expected where the choice is Photo, Audio or Signature; or specify a file of any type.

The participant attaches the file during an interview using Snap XMP Online or Interviewer. The file has a unique identifier that connects it to the particular question and response. When the responses are submitted, they can be downloaded as zip files which contain either individual files, all the files, or files grouped by question or response.

Adding an AttachIt question

The AttachIt feature is a type of data picker that is added to an open ended question. It allows participants to attach files to their responses.

1. In Snap XMP Desktop, open the survey in the Questionnaire window and select the online edition of the questionnaire.
2. Click New Question to create new question which will contain the AttachIt feature.
3. Select the Open Ended style to create an open ended question. By default, the question requires a literal response. In the question text, it is a good idea to include instructions on how to upload a file.
4. Select Show in the toolbar topics.
5. Select Data Picker in the next list then select Show.
6. Select Attach File instead of Keyboard in the list. If you are creating a mobile survey for use on the Interviewer app, you can select Attach Photo, Attach Signature or Attach Audio. Choosing Audio will provide you with up to 1 hour of recording time. Choosing Signature enables the option for respondents to electronically draw on the touch screen of the mobile device being used for interviewing. Please note that the AttachIt signature is only available on the Interviewer app and not via a browser.
7. You can change the appearance of the AttachIt icon. Select the icon size to show in the questionnaire; choose from Small, Medium, Large or Extra Large. Select the color to display the icon.

8. The question is added to all the editions in the questionnaire. However, the AttachIt feature has to be set in each online edition, such as tablet and phone. You may wish to hide the question in any paper editions.

Setting the picture size for the Interviewer app

When Attach Photo is used in an Interviewer questionnaire you can set the image size of the attached photos. The file size of an image depends upon the camera used and the how the image is stored. The bigger the image, the more space it takes up on the device and the longer it takes to sync to Snap XMP Online.

The Interviewer app compresses the image to a fixed size according to the longest dimension. You can keep the original image size by selecting Original.

1. In the Questionnaire window, click Questionnaire Properties.
2. In Section, select SOI. This is only available for online editions.

3. Select the required Image size.
4. Click OK to save your changes.
5. Click Save to save the changes to the questionnaire.

Testing the AttachIt question

The questionnaire must be published before the AttachIt feature can be tested.

1. In Snap XMP Online, open the survey in Your work. In the survey’s Summary tab, click the Collect link.
2. In Overview, click the Publish current version button to publish your survey. Click OK to confirm that you want to publish the survey

3. Click the Launch preview button. This opens the questionnaire in a new browser tab.

4. The test starts with a notice stating that this is a survey preview and responses entered in the preview will not be saved and will not affect the survey results. Click the message” I understand – start the preview” to proceed.

5. Click the Attach File icon. This shows a Select file dialog. Click Choose File to browse for the required file.

6. In the file browser, select the required file and click Open. A unique reference is shown in the Select file dialog.

7. Click Close. The unique ID now appears in the question response field. This identifies the attached file as this participant’s response to the question.

8. Click Submit to complete the test questionnaire.

When you have tested the questionnaire, you are ready to start interviewing. When the participant is completing the questionnaire they will attach the file as described in steps 5 to 8.

Downloading the attached file responses

When participants have attached files to the response, these files can be downloaded from Snap XMP Online.

1. In Snap XMP Online, open the survey in Your work. In the survey’s Summary tab, click the Collect link.
2. In Collect, click Responses then click Attachments. The Attachments menu is only shown when there are attached files available.
3. Click Download all attachments to download a compressed zip file containing all the attached files.

4. Click the Response ID link to download all the attached files for the response. There may be more than one question with an attached file.
5. Click the question link to download the attached files for that specific question or the attached file link to download an individual file.

In Snap XMP Desktop, the reference given to the file attached to the question response is shown in the Data Entry window.

Usage stats for AttachIt

In Snap XMP Online, you can see how many AttachIt units your account has used. The number of AttachIt units shows the number of attached files for the surveys running on your account.

1. In Snap XMP Online, click Your Account.
2. Click Usage to view the Usage statistics including the AttachIt units.
3. In Show, choose the time range then click Refresh.

The post Attaching files to a question using AttachIt appeared first on SnapSurveys.

Types of Data Picker

The type of Data Picker displayed depends on the response type of the question.

• Date questions display calendar Data Pickers

• Time questions display clock Data Pickers

• Literal questions display keyboard Data Pickers

• Quantity questions display keypad Data Pickers

Adding a Data Picker to a question

1. In the Questionnaire window, select the open response question that you wish to provide a Data Picker for.
2. Select Show in the toolbar topics, then select Data Picker in the drop-down list, and check the Show box.
3. Adjust the color and size of the Data Picker icon using the dropdown lists (the defaults depend on the edition).
4. An icon representing the type of Data Picker used appears to the left of your question
5. Double click on the Data Picker icon to edit the color and size.

When you publish the questionnaire, a Data Picker icon appears next to the response box. When the respondent clicks on the icon, an appropriate Data Picker appears.

The post Adding a data picker to enter responses appeared first on SnapSurveys.

• Rank allows the respondent to rank or rate the options provided by dragging and dropping them into an ordered list, for example order of most favorite.
• Categorize allows the respondent to drag and drop options into specific categories or groups.

Drag and Drop for ranking

1. Select a Grid First question.
2. Please note that the grid must contain the same number of grid code labels as the number of ranks or categories that you need, before converting the grid to a drag and drop question.
3. Select Show in the Toolbar Topic list
4. Select As Drag and Drop in the next drop down menu and check the Show box

4. Ensure Rank is selected in the adjacent drop down menu
5. The question layout changes to two panels. A Source panel on the left and a Target panel on the right.
6. Select the Options button if you wish to add a background colour to each of the panels.

You will now be able to rank answer options by placing them into an ordered list on the grid.

Drag and Drop for categorizing

1. Select a Grid First question
2. Select Show in the Toolbar Topic list
3. Select As Drag and Drop in the next drop down menu and check the Show box
4. Ensure Categorize is selected in the adjacent drop down menu
5. The question layout changes to two panels. A Source panel on the left and a Target panel on the right.
6. Select the Options button if you wish to add a background colour to each of the panels.

You will now be able to categorize answer options by placing them into different boxes on the grid.

The chosen Grid First question must be set to single response for use with Drag and Drop.

Explore more question styles here.

The post Creating Drag and Drop questions appeared first on SnapSurveys.

You can move questions within your survey. You can turn on automatic-renumbering so that the question numbers change when they move. If you wish to retain question numbers, turn automatic re-numbering off.

Double click to turn on automatic re-numbering. The toolbar icon will appear indented.

Single click turns automatic re-numbering off. You can manually renumber by a single click in this mode.

Moving questions

1. Select the question you wish to move. You can select any part of the question.
2. Use Ctrl and to move the selected question up the questionnaire and Ctrl and to move it down.

If the Auto Renumber feature is on, the question numbers re-number automatically as you move the questions. If it is not activate, click once to re-number the questionnaire after you have made your changes.

Selecting consecutive items

You can select any number of consecutive questions or codes at a time for copying, deleting or moving. As an example, the following shows how to move an entire grid of questions.

1. Identify the first question of the block and click anywhere in it.
2. Then either drag down with the left mouse button depressed, or use Shift + to select the required questions.
3. Now do what you want to the selection. In this case, move the block of questions by using Ctrl + to move the questions further down in the questionnaire.
4. When the move is complete click on the renumber button if required.

Cloning or copying questions

1. Position the cursor somewhere in the question you wish to clone.
2. Use the button to copy the contents of the question to a new one immediately after the current one. This copies the style settings and calculates the next available question number in the sequence.
3. You are now able to make any modifications to the new question
4. If auto renumbering is switched off, you may need to click to re-sequence the entire questionnaire.

Inserting a question

1. Click the button on the questionnaire toolbar to insert a new question before the currently selected question.
2. Press Enter to add a new question after the current question.
3. Click on the button to renumber the questionnaire after you have added questions and auto-numbering is not switched on.

Deleting a question

1. To delete an entire question, click in any part of the question and click on the button.
2. Click on the button to renumber the questionnaire after you have deleted questions and auto-numbering is not switched on.

Explore more question styles here.

The post Moving, deleting and copying questions appeared first on SnapSurveys.

Open the Reference window by clicking the button of the main program toolbar. Close all other windows except for the Questionnaire window.

5. Drag the question from the SurveyPak into the questionnaire. As you drag the cursor over the questionnaire it changes from to one of these three alternatives:
   • insert the new question before this question.
   • replace this question with the new one.
   • insert the new question after this question.
6. When you release the mouse button, the new question is dropped in the position indicated. The dragged question is now part of your questionnaire. You can make changes to the text or add, edit or delete codes in the list.
7. Check the question numbering is still correct after adding the question. If not, click the button.

Moving a group of questions into a questionnaire

SurveyPaks can have defined groups of questions in them. These are identified as sections and questionnaires. Sections are marked by the icon and questionnaires by the icon. You can drag all the variables within a group into your survey by dragging the marker into your survey.

You can also use the Control + Shift keys to select multiple questions within a SurveyPak and drag them in simultaneously.

The variables are dropped into your questionnaire in the same order that they appear in the topic or section.

Putting in possible question responses using a code frame

If you want to add a set of multi-response answers to one of your questions, or change the answer labels that you already have, you can do so using a code frame. A code frame is a set of responses with their labels.

To add or overwrite responses to a question:

1. Select the question you wish to change in the Questionnaire window.
2. Select the code frame you wish to use in the Reference window.
3. Drag the code frame over the selected question. When the cursor changes to , drop it in place.

Below the image shows that the Rating scale selected in the Reference window has been dragged and dropped on Q8 to automatically insert the codes.

If you drop a code frame over a grid first question, all the grid questions will be converted to the new responses.

Finding a question in a SurveyPak

You can look through the questions in a SurveyPak by:

• opening topics and seeing what questions are listed
• selecting a language and seeing the questions available in that language
• using a filter to select questions containing a specified word or phrase

Browsing SurveyPaks

The topics in the SurveyPak are displayed in a hierarchical tree structure in the top pane.

To open a topic folder, double-click the folder or click on the sign to the left of the folder.

The folder opens and displays its contents, either more folders or questions.

The type of question is identified by the icon by it.

	Open variable (quantity, literal, date, time)
	Multiple or single-response variable
	Derived variable
	Code frame
	Note variable

Viewing variables available in other languages

1. Click or press Alt+F12 and select the survey or SurveyPak containing the questions you are interested in.
2. Select the language of your choice in the drop-down list. If the language is not visible in the list, then it is not available in the stored survey or SurveyPak. If a specified language has not been added to the current open survey, its name will be greyed out in the language list. You can still select it and examine the questions.
3. Questions that are available in the chosen languages will be displayed.

If the current open survey is multi-language, and questions in the SurveyPak are not available in all the languages used in the survey, then those questions will be in grey. Questions available in all languages used in the survey are in black.

Using a filter to search for a question

You can apply a filter to a whole SurveyPak or survey, a topic within a SurveyPak or an existing filter.

1. Select the item that you wish to filter. There are two ways to add a filter
   • Click the filter button on the Reference window toolbar
   • Right click the area to be filtered and select Add Filter… from the context menu.
2. This displays the New Text Filter dialog. Enter the word or phrase that you wish to search for in the Find field. You can use the wildcard character * to represent missing characters and the keywords AND, OR, NEAR, AFTER and BEFORE.
3. The filter and its contents are displayed in the Reference window.
4. To delete a filter you can right-click the filter in the Reference window and select Delete from the context menu or highlight the filter and press the Delete key.

The post Adding a question using the Reference window appeared first on SnapSurveys.

In Snap XMP Desktop, you add questions and notes to create your questionnaire. There are a number of pre-defined question types, referred to as question styles. The styles differ in their appearance and type of response. The styles appear different for different outputs, for example, a web questionnaire will look different to a paper questionnaire for scanning, even though the styles have the same names.

There are a large number of different question styles supplied with Snap XMP. They are all available for use in Snap XMP Desktop. We have developed a sample questionnaire that shows the different question styles. You can use this questionnaire to see how the questions behave in a live interview.

Question styles supplied with Snap XMP

Notes

Questions

Response types

You can set the type of response required from the participant for some of the question styles.

No response

These styles are used to give information. They provide the title, instructions and notes in your questionnaire.

Select a response

People can select one or more pre-defined answers.

Examples can include

• a single question asking what age range the respondent is in
• a grid of questions asking respondents to rate different aspects of a service

These types of questions are also known as coded questions, as the respondent must select one or more question codes as their answer.

They can appear as drop-down lists, lines or grids of response boxes, interactive images or sliders and semantic scales.

Open response

Participants can enter data by writing in a box. The data can be free format text or a number. During a live interview, the data entered can be checked to see if it is in the correct format. You can use or create a pattern to define the expected format, for example, a phone number or zip code. You can specify whether the response is a quantity, a date or time, or free text.

Saving your questionnaire

As you create your questionnaire, make sure that you save your questions and other changes regularly.

• Click Save on the Questionnaire window toolbar to save changes to the questionnaire.

Inserting notes in your questionnaire

Notes are questions that provide text information and include

• Title
• Sub Title
• Instruction

You add a note to your questionnaire by inserting text in one of these styles.

Inserting a title or sub-title

A questionnaire normally starts with a heading together with text to explain its purpose and how it should be completed. As soon as a new questionnaire starts, there are placeholders for a title and then a sub-title.

1. In the area marked “Click here for text”, type the name of your survey. The style displayed in the ribbon at the top of the window is pre-set to Title. The default layout and font for the title is black text in Arial font on a white background.
2. Press Enter when you have set up your title. This displays a sub-title area automatically. The Sub Title style is on the toolbar.
3. Type your sub-title text.

4. Press Enter when you have set up your title and sub-title.

The text of the sub-title automatically moves onto the next line as you type. If you want to force a new line as part of the text of the title or sub-title, click on the appropriate location and press Shift and Enter.

Inserting an instruction

An Instruction can appear anywhere in the questionnaire and can be a note to an interviewer or guidelines to a respondent on how to complete the next section of the questionnaire.

1. Press Enter to create a new question when you have set up your title and sub-title.
2. Change the style to Instruction in the style selection box. This allows you to enter free format text that appears across the entire column of the questionnaire. This is no associated box or line.
3. Type your instruction or information text in the box.

Inserting Single Choice questions

Single Choice questions let the respondent select one response from a list. They are single response questions, by default, and display as radio buttons to show the respondent that they should only choose one answer.

1. Press Enter to start a new question after the currently selected question. By default, this is a single response question and the question style is Single Choice on the toolbar, showing radio buttons as the response box style.

2. You can see an area with “Click here for text”. Type your question text here.
3. Press the Tab key on your keyboard and the cursor will move into an area by the first box, labelled “Code Label”. Type your first answer code here then press Tab to create and move to the next code label.
4. Continue with the text for the other code labels and press Tab after each one.
5. When you have finished the question you can press Enter to start the next question.

Showing questions as a drop-down

You can show Single Choice questions, Multi Choice questions and Grid rows as drop-downs.

To switch between the drop-down list or separate boxes:

1. In the questionnaire window, select the question that you wish to turn into a drop-down.

2. Select Show in the toolbar, then select As Drop-down in the next drop-down list
3. Select the Show box to show the question as a drop-down. The question is now shown as a drop-down.

4. Clear the Show box to show the question as response boxes.

Inserting Multi Choice questions

Multi Choice questions let a respondent select one or more responses from a list. They are multiple response questions, by default, and display as check boxes to show the respondent that they can choose more than one answer.

1. Press Enter to start a new question after the currently selected question. By default, this is a single response question and the question style is Single Choice on the toolbar.
2. Select the drop-down list on the toolbar where it says Single Choice and change it to Multi Choice by choosing Multi Choice in the Style selection drop-down menu. The shape of the response boxes changes from a radio button to a checkbox.

3. You can see an area with “Click here for text”. Type your question text here.
4. Press the Tab key on your keyboard and the cursor will move into an area by the first box, labelled “Code Label”. Type your first answer code here then press Tab to create and move to the next code label.
5. Continue with the text for the other code labels and press Tab after each one.
6. When you have finished the question you can press Enter to start the next question or press Ctrl + Enter if you wish to add an “Other” question.

Inserting an “Other” question

When you are creating a list of items it is likely the list will not contain every answer and you may want to collect further information from the respondent. Snap XMP Desktop has a pre-defined style called Other to collect such text, and is designed in such a way that it appears as part of the main question with its list of codes.

1. When you complete your list of choices, use Ctrl + Enter to add an Other section to a Multi Choice question. The layout of an Other means that the question number will not appear, the text of the question will move up below the last code and a larger box will appear for a written answer.
2. In the area marked “Click here for text”, type your question text.
3. To make the box big enough to hold a long response, hold down the Ctrl key and press the + key on the numeric keypad. Press Ctrl and – to make the box smaller.

Inserting a Grid question

A Grid is made up of a series of Single Response questions, which have exactly the same choice of answers, organised in grid rows. Often they ask for people’s attitude towards something. In Snap XMP Desktop, a grid uses the styles Grid First and Grid Next.

1. Press Enter to create a new question.
2. In the style selection drop down list change the style to Grid First. This will allow you to set up the headings for the first of a series of grid questions.

3. In the area marked Click here for text, type your question text, for example “How did you rate the following?” Press the Tab key on your keyboard.
4. The cursor will now move to the list of codes across the top of the first grid question. Type the first of the possible answers, such as “Good”. Press Tab to create the next code. Type each subsequent answer and follow each by pressing Tab. After the last code press instead of Tab.
5. The cursor will move to the text of the first Grid Label. Type the first item, such as “Speed of service” and press Tab.

6. This creates the next grid row automatically changing the style to Grid Next for the second and subsequent rows. Type the next Grid Label.
7. Press Tab to create another grid row or press Enter to complete the grid and move to a new question.

Inserting a semantic scale

Semantic scale questions allow you to measure people’s attitudes towards contrasting adjectives or objects. Each pair of items is at opposite ends of a bipolar scale. You can insert a group of semantic scale questions together.

1. Press Enter to create a new question.
2. In the style selection drop down list change the style to Semantic Scale First. If it is not available in the list, select More Styles and scroll to Semantic Scale First in the Style Picker dialog, then click OK. This creates an empty question with two codes.

3. Type your question text, for example “How would you describe the product?” Press the key to move to the first label. Type the adjective at one end of the scale, such as “Cheap”.
4. Press the key to move to the first code in the question.
5. Press Tab to add further codes
6. Press the key to move to the second label and type the adjective at the other end of the scale (such as “Expensive”).

7. Press Tab if you wish to create a grid of semantic scale questions or press Enter to create a new question.

Inserting an Open ended question

You can use an Open question to collect free format text, numbers, dates or times. There are three alternative styles to use

• Open Ended is for a single free format response.
• Open Grid First and Open Grid Next are for free format responses for a series of similar questions, which can come under the same overall question heading.

Inserting Open Ended (literal) questions

Use an Open Ended question to collect free format text, number, date or time. A common use is to provide space for general comments.

1. Press Enter to create a new question.
2. In the style selection drop down list change the style to Open Ended, which allows the respondent to enter free format text.

3. Use Click on the box that reads Click here for text and type in your question text.
4. To make the box bigger hold down the Ctrl key and press the + key. Press Ctrl and – to make the box smaller.

Creating a grid of literal questions

You can create a grid of open ended questions where respondents can enter their own answers.

1. Press Enter to create a new question.
2. In the style selection drop down list change the style to Open Grid First. This will allow you to set up the heading for the first of a series of questions, each of which can contain numbers or text.

3. Click on the box that reads Click here for text. Type your question text and press or Tab.
4. The cursor will move to the Grid Label of the first row where you can enter your text. Use Ctrl and + to make the box larger if necessary.
5. Press Tab and type the next question text in the next line of the question.

This is an Open Grid Next question. Its question box (and all subsequent boxes) will be the same size as the first box in the question.

6. If you need more questions press Tab again and repeat the process.

If you wish to change the responses to quantities, dates or times, select Responses in the toolbar topic. Following questions will keep the new response type and box size.

The post Adding notes and questions to your questionnaire appeared first on SnapSurveys.