1. Select the survey template in Your work to display the Summary.

2. Click the Upload thumbnail button to display the Upload thumbnail dialog.

3. Click the Select file button to select an image. Here, the image has previously been created by copying part of the questionnaire.

4. Click Open to display the image in the Summary section.

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1. The first page in Snap XMP Online shows a summary of Your Work. The survey template is available here. Templates are shown with the icon  . Click the icon or template name to show the template Summary.

2. In the Summary, click New Survey.

3. Enter the survey name then click Create survey.

4. This opens the Build tab where you can add questions to your survey.

The post Creating a new survey from a template appeared first on SnapSurveys.

If conditions for single and multiple response questions

The conditions used for routing must return true or false.

These conditions are mainly for use in single or multiple response questions.

If conditions for any question

These conditions are for use with any type of question.

Examples of If conditions

These examples show possible conditions applied to single or multiple response questions

The post Routing rule expressions appeared first on SnapSurveys.

Participants choose whether to give consent by answering a specific question at the beginning of the survey.  If they choose not to provide consent they are prevented from completing the survey.

Provide potential participants with the relevant information

You need to ensure that the consent that you obtain from participants is ‘informed’, meaning that participants have been given ‘fair processing information’ and have been informed of all aspects of the survey project that are relevant to their decision to participate. This is commonly done by providing potential participants with a privacy or information notice. You can present this information by including it in the instruction question type field at the start of your survey. You have the option of providing this information in a layered format by providing a summary of the essential information in the instruction question type field, followed by a link to your full privacy policy or notice for more detailed information. Snap Surveys provides a link to the Snap Surveys’ Privacy Policy; available at https://www.snapsurveys.com/survey-software/privacy-policy-uk/. This provides information as to how we act as your data processor.

Worksheet example

In this worksheet example, the question and text are an example of simple wording that may be used as part of the process of gaining consent to the collection of the survey response data and processing it for the purposes of the survey itself. You can set the question and the explanation to include whatever information you as data controller consider appropriate for your survey, the type of data that you propose to collect, and the uses that you propose to make of the survey response data.

For example, where special categories of personal data will be collected (e.g. gender and ethnicity data) and explicit consent is required, you may wish to include specific wording to make it clear that the participant is willing to provide such information. If you plan to use the response data for other purposes beyond the survey itself, you may also set multiple consent questions, to separately obtain consent for each of them.

Create a Multi Choice consent question

1. In Your work, open your survey.
2. In the Summary tab, click on the Build link. This opens the Online Designer where you can build and edit your questionnaire.
3. Click in the first question then double click the Multi Choice option to insert the consent question. You may also use drag and drop or Ctrl + Enter.
4. In the area marked Enter Multi Choice question text, enter your consent request text.

5. Double click the Page Break option in the side menu. This inserts a page break before the consent question and also between the consent question and any following question. You may also use drag and drop.

Set the question as a mandatory response

1. Select the consent question and select the Validation & Masking option in the side menu.
2. Select the Mandatory checkbox to make the question mandatory.

3. Click Save .

Test the survey

1. In the Online Designer, click Preview. The preview opens a new browser window displaying the questionnaire as it would look if it after it has been published. Use this previewed survey to test that your consent question behaves accordingly
2. In the published version it will look like this.

3. Check that the consent question appears on a page by itself. The respondent must answer the question before they can complete the rest of the survey.

Keep a record of consent

1. In Snap XMP Online, select the survey and in the Summary tab click the Collect link.
2. Select the Responses option in the side menu.
3. Select the Responses in the list of options.

4. You can export the survey response data by clicking the format, Excel, CSV or TSV, that you want to download.

If there is a topic you would like a worksheet on, email to snapideas@snapsurveys.com

The post Including a consent question appeared first on SnapSurveys.

1. In Snap XMP Desktop, open the Survey Overview window.
2. Click to view the Online Surveys.
3. Select the survey that will be the basis of your survey template.

4. Select File|Save as Template to display the New Online Template dialog. A default survey template name and folder are entered in the dialog. You can change these before saving. In our example the name is “Conference survey template” and the location is “Demo Folder”.

5. Click OK to save the survey template.

6. The survey template is now available for use in Snap XMP Online.

Upload Template Thumbnail in Snap XMP Online

In the Summary section of a survey template, you have the option to upload a thumbnail image. This can help users identify the survey template when they are creating a new survey.

1. Select the survey template in Your work to display the Summary.

2. Click the Upload thumbnail button to display the Upload thumbnail dialog.

3. Click the Select file button to select an image. Here, the image has previously been created by copying part of the questionnaire.

4. Click Open to display the image in the Summary section.

The post Creating a survey template for use in Snap XMP Online appeared first on SnapSurveys.

As part of your survey you may want to ask questions that follow on or rely on answers given in previous questions. Masking is used to pass on answers from a question that will provide information for use in subsequent questions.

Masking can make the questionnaire easier to answer by showing the respondent a shorter list of answers that are relevant to them.

In cases where only one answer is left then the question can be automatically answered. This reduces the length of the questionnaire for the respondent.

Adding a mask to your question

1. Select the question that requires masking. Masking is available on Single Choice and Multiple Choice questions.
2. In the Build side menu select the Validation and Masking side menu.

3. Go to the Masking section.

4. Click in the Mask field to enter a mask expression for the question.
5. You can use any logical expression.

Masking Errors

If the Mask entered is invalid for the selected question then the field will be highlighted in red.

An error message will also be displayed.

Automatically answering a question

The Auto-answer feature can be set on questions with masking. When there is only one possible response to the question, it will be answered automatically and the questionnaire will move on to the next question.

1. Select the question that you would like to be automatically answered.
2. Select the Validation and Masking side menu.
3. Go to the Masking section.
4. Tick the Auto-answer field to turn auto-answer on for the selected question.

The post Masking appeared first on SnapSurveys.

The validation includes:

• making a question mandatory , where the participant must answer it
• setting the maximum length for a free format text answer
• adding a pattern, such as a date or email address, that the answer needs to match
• setting a minimum number of answers for multiple response questions
• setting a maximum number of answers for multiple response questions
• setting the ordering of the code values with the ability to exclude some codes from the ordering
• setting an initial value for a question
• making a question read only

The Validation & Masking menu can be found in the Build side menu.

Making a question mandatory

 When the Mandatory box is ticked the respondent must give an answer to the question asked. The Mandatory option is available for all question types.

Setting the minimum number of answers

You can set the minimum number of answers for multiple response questions. This feature is set in the Validation and Masking side menu.

The Mandatory option needs to be set on before the Min answers drop down list is enabled.

Select the Min answers from the drop down list. Here the minimum number of answers is 1.

Setting the maximum number of answers

You can set the maximum number of answers for multiple response questions. This feature is set in the Validation and Masking side menu.

Select the Max answers from the drop down list. Here the maximum number of answers is 2. The respondent can choose up to 2 answers for this question.

Making an answer mutually exclusive

A mutually exclusiveanswer can only be selected on its own. This can be used when there are several answers to choose from alongside answers such as, “Other” or “Don’t Know”. If these answers are selected by the respondent you may want to deselect or prevent the other answers being selected. This can be done by setting an answer to be mutually exclusive.

1. Select the question that you would like to set with a mutually exclusive answer.
2. Select the Validation & masking side menu.
3. Go to the Mutually-exclusive options.
4. Select the box next to the answer or answers that are mutually exclusive.

5. Selecting a mutually exclusive code in a multiple response question will clear all other codes. If you select another code after a mutually exclusive code, then the mutually exclusive code is cleared.

Ordering

To avoid any interview bias, it is possible to rotate or re-order the codes of a question. The codes are re-ordered each time the question is shown in an interview, according to the ordering option selected.

During the interview the question codes are re-arranged in the specified order. The code numbers remain the same and the response is recorded against the correct answer code.

The available ordering options are

• None: the codes are always presented in the order shown.
• Inverse: the codes are presented in reverse order in successive interviews.
• Forward: the codes move forward on successive interviews.
• Random: The codes are randomly re-arranged for each interview.

You can set ordering in the Validation and Masking side menu in the Build tab.

1. Select the question that you wish to order
2. Select the Validation & masking side menu.
3. Go to the Ordering option.
4. In Method select the type of ordering.

Excluding codes from the ordering

There is often a requirement to leave some codes in their original positions, for example, when the question contains a code such as “Other” or “None of the above”. These codes are usually displayed at the end of the list of choices. You can exclude final codes from the ordering by specifying the code value(s) to exclude in the Exclude field. This can be a single number or a comma separated list, but must include the final code.

You can exclude codes in the Validation and Masking side menu in the Build tab.

1. Select the question where you wish to exclude codes.
2. Select the Validation & masking side menu.
3. Go to the Ordering option.
4. In Exclude enter the code or codes to exclude from the ordering.

For example, a question has 6 codes with “None of the above” as the last code. In Exclude, enter 6 to exclude the final code. When the question is shown in an interview, code 6 will remain in its original position and codes 1 to 5 will be ordered randomly.

Initial Value

An initial value can be set for a question. This value is selected or displayed in the question when a participant is completing the questionnaire. The Initial Value field can be set to a code, literal constant or an expression using values from the preceding questions, depending on the question style.

The initial value is set in the Validation and Masking side menu in the Build section.

1. Select the question where you wish to exclude codes.
2. Select the Validation & masking side menu.
3. Go to the Initial Value option.
4. In Value, enter the code, literal or expression.

For example, in a single choice question enter 1 to select the first code.

For an example on how to set the initial value using an expression a questionnaire is set up with Q2 is an Open Series question asking for the number of adults and children in a group of people at a restaurant and Q3 is an Open Ended question asking how many people in the party ordered food. Usually everyone orders food so the default for Q3 is the total number of people in Q2.

Select Q3 and in Value, enter the expression Q2a + Q2b so the initial value in Q3 defaults to the total number of people entered in Q2.

Read Only

When a question is set as Read only this prevents the participant from answering or overwriting that question during an interview.

The read only property may be used where:

• the question is seeded with values from a participant database that you do not want the participant to change
• the question contains an initial value that is based on answers to previous questions in the survey that you do not want the participant to change

You can set a question as read only in the Validation and Masking side menu in the Build section.

1. Select the question where you wish to exclude codes.
2. Select the Validation & masking side menu.
3. Go to the Initial Value option.
4. In Read only, select Yes to prevent the participant from changing the question, or No to allow the participant to edit the question.

The post Validation appeared first on SnapSurveys.

In your questionnaire you often want to ask certain questions to specific groups of respondents rather than all respondents. This is usually based on the answers they have already selected in previous questions.

 Question routing sets up the questionnaire so respondents are only asked questions relevant to them during completion. Questions that are not relevant to them are skipped. You can set up the routing rules in the Routing side menu in the Build side menu in the Online Designer.

There are three types of routing rules that can be used in a Snap XMP Online questionnaire.

• Ask this question if … – the question is only asked if a specific answer or answers have been given to a previous question.
• Go-to routing – the next question that is asked is dependent on the answer selected.
• Post-condition routing – this will forward the respondent onto the next relevant question regardless of the answer given.

Setting up Ask this question if… routing

Questions with this type of routing are only asked if a specific answer or answers have been given to a previous question. Before this question is asked, Snap XMP Online checks that the routing conditions are met. If the conditions are met the question is asked, otherwise it is skipped.

There are 3 restrictions for this type of routing

• only one such rule is allowed per question
• the rule can reference more than one question
• the rule can only reference previously asked questions on the questionnaire

Steps to follow when setting up the routing are

1. Select Routing in the side menu. This is underneath the Insert question menu.
2. Select the  icon on the Ask this question if… item.
3. This shows a Manage pre-condition routing window where you can enter the routing relationships.

4. There is an expression entry for every section or row in the question. In this example, Q6 is the Multiple Choice section and Q6a is the Other response section.
5. Add a routing expression for the question. Further details on routing rules can be found in Routing rules expressions.
6. Click OK to save the routing.

Setting up Go-to routing

This routing will direct a respondent to the next relevant question within the questionnaire depending on the answer they select.

This type of routing is available for Multiple Choice, Single Choice and Drop down questions. This routing is usually used with single response questions. If a multiple response question has Go to routing on several codes going to different question numbers, then the routing will go to the question furthest down the questionnaire.

Steps to follow when setting up the routing are

1. Select Routing in the side menu. This is underneath the Insert question menu.
2. Select the  icon on the Go-to routing item.
3. This shows a Manage go-to routing window where you can enter the routing relationships

4. The Target drop down contains the list of available target question. Select the target question from the drop down list. The target question will be the next question when the corresponding answer is selected.
5. Click OK to save the changes.

Setting up Post-condition routing

This will forward the respondent onto the next relevant question in the questionnaire irrespective of the answer given in the current question.

Steps to follow when setting up the routing are

1. Select Routing in the side menu. This is underneath the Insert question menu.
2. Select the  icon on the Post-condition routing item.
3. This shows a Manage post-condition routing window where you can enter the routing relationships

4. Add a routing expression for the question. Further details on routing rules can be found in Routing rules expressions.
5. Select the target question from the list available.
6. Click Add rule if you need more than one post-condition rule. Then repeat steps 4 and 5 to add the routing.
7. Click OK to save the routing changes.

Showing Routing

Routing can be hidden or displayed in the questionnaire when it is used for interviewing or printed on paper. This setting is in all the Manage routing dialogs which appear after clicking the  routing icon.

The 3 options available are:

• Paper only – routing is shown on paper questionnaires, but not other publication methods.
• Always show – routing is always displayed on the questionnaire in all publication methods.
• Never show – routing is not shown on the questionnaire in any form of publication method.

If questions are moved around after routing rules have been set up, the routing will automatically be updated with the new question numbers.

Viewing the question relationships

The Routing side menu shows the routing rules and relationships that have been applied to the selected question.

The Routing menu shown below has no routing applied and is the default when adding a question into a questionnaire.

The following menu has some routing applied. In each section of routing you can see the routing expressions that are applied on the selected question, which is Q6 in this example.

The question has

• Ask this question if routing on Q6 which uses the answer for Q5. Q5 is listed as a Source in the Relationships section.
• Ask this question if routing on Q6a which is shown when the Other response is chosen
• Go-to routing where the target is Q8 when the Solution Desk answer is selected. Q8 is listed as under Dependencies in the Relationships section.

The post Routing appeared first on SnapSurveys.

In the Questionnaire properties are the following sections

• Layout
• Buttons
• Save and Submit

Using the title as the questionnaire header

The Layout section of the Questionnaire properties side menu includes the Header and Interview title options for the questionnaire.

Setting the buttons properties

You can specify which buttons appear on the pages of your questionnaire. The survey template used to create the survey determines how the buttons look when the questionnaire is running.

Set the web page shown when the respondent saves and submits

The Save and Submit options determine what happens after the respondent chooses to Submit or Save their response.

The post Questionnaire properties appeared first on SnapSurveys.

The text in the questions can be changed. This includes the question and code labels.

When a text item is selected the Formatting toolbar is enabled.

The text attributes that can be changed are

• Font
• Font size
• Bold, italic and underline formats

In the Build section you can change the text by

• Selecting the text you want to update and then updating the text attributes.
• Change the text attribute and the text entered from the current cursor position will be updated.

Changing the colour

The colour of the text fields can be changed. This includes the question and code labels.

When a text item is selected the Formatting toolbar is enabled.

The colour can be changed for

• Text
• Background

In the Build section you can change the colour by

• Selecting the text you want to update and then updating the colour.
• Change the colour and the text entered from the current cursor position will be in the new colour.

Changing the spacing

The spacing on grid style questions, such as a Grid and Open Series question, can be adjusted for each question.

The area of the question is split between the Text area and the Answer area.

In a Grid question the Question toolbar has two fields that control the question spacing, the Text width and Answer width. You can change the amount of space that each area occupies by altering the Text width or Answer width percentages.

In an Open Series question the Question toolbar has three fields that control the question spacing, the Text width, Answer width and Input width. Changing the Text width and Answer width alters the ratio of the areas in the same way as the Grid question. The Input width is the percentage of the Answer width that will be used for the answer text box width.

The total percentage of the Text width and the Answer width must always add up to 100%. The minimum width is 1% and the maximum width is 99%.

Showing or hiding a question

Some questions are only applicable for certain media. For example, you may want to show different information in a paper edition to a web edition. This can be achieved by managing the visibility of the question.

There are two ways to show or hide a question.

Current Edition

1. Click on the question to show the Question toolbar.
2. The visibility can be changed on the Question toolbar. This question is visible.

3. Click  icon to hide the question.
4. The question is shown as hidden. Click on the hidden question to show the toolbar again.
5. The icon changes to  which shows that the question is hidden.
6. Click  again to make the question visible.
7. This changes the visibility of the question in the current edition.

All Editions

1. Click on the question to show the Question toolbar.
2. Click the More menu on the Question toolbar and click the Manage Visibility item.
3. This shows the Manage Visibility dialog.

4. Toggle the Visible button between Yes and No for each available edition to change the visibility.
5. Click OK to save the changes.

The post Changing the look of the question appeared first on SnapSurveys.

You can move your questions to a different location in the questionnaire.

1. Click on the question you wish to move to show the Question toolbar.
2. Click the More menu and select the Move item.

3. This will display Paste buttons in all the available question locations.
4. Click the Paste button at the new location.

5. The question will be moved to this location and the questions in the questionnaire are renumbered.
6. Click Abort Paste on the Edit Menu to cancel the move.

Copying a question

You can copy your questions to a different location in the questionnaire.

1. Click on the question you wish to copy to show the Question toolbar.
2. Click the More menu and select the Copy item.

3. This will display Paste buttons in all the available question locations.
4. Click the Paste button at the new location.

5. The question will be copied to this location and the questions in the questionnaire are renumbered.
6. Click Abort Paste on the Edit Menu to cancel the copy.

Deleting a question

1. Click on the question you wish to delete to show the Question toolbar.
2. Click the bin icon on the Question toolbar.

3. The question will be deleted immediately.
4. If you have deleted the question by accident use the Undo button to restore it.

The post Editing a question appeared first on SnapSurveys.

The Undo and Redo buttons are located on the Online Designer menu.

• Click the Undo button to cancel your last action. The Undo count will decrease by 1 and the Redo count will increase by 1. When the Undo count is 0 the Save button is greyed out.
• Click the Redo button to redo the previously undone action. The Redo count will decrease by 1 and the Undo count will increase by 1.

There are some actions that you cannot undo, such as saving the questionnaire.

The post Undo and Redo appeared first on SnapSurveys.

You should test all aspects of your questionnaire.

• Check the format of each question. For example, the font and text colour.
• Test the question response for every question. For example, if you have set up a question that allows more than one answer check that you can enter multiple answers. If you have a question that requires a single answer, check that you cannot enter multiple answers.
• Test the routing of the questionnaire to make sure that the correct questions are displayed according to the responses given. For example, check that the Other response text box is displayed when the associated choice is selected in a Multiple Choice question.
• Test the validation. For example, check that the correct number of characters can be entered.
• Test the patterns. For example, check that a valid email address can be entered when the question’s pattern is set to email address and an invalid one cannot.

If you make any changes to the questionnaire, you should repeat the testing process.

First, the questionnaire has to be published in Snap XMP Online.

Publishing your survey for the first time

Your questionnaire is now ready for publishing. The publishing process creates web pages that run a survey in a web browser. When the Collect tab is selected the Overview is shown by default. This shows the status of the survey and is where you publish the survey.

1. Click the Collect tab and go to the Overview section.
2. Click the Publish current version button to publish your survey.

3. You will be asked to confirm that you want to publish. Click OK to publish the survey.

When you have published your survey the Overview now displays further information with sections for

• Overview displays the current survey status.
• Paper Interviews contains a PDF download.
• Web Interviews shows the details for online interviewing.

Publishing an updated version of your survey

Sometimes you will need to change a questionnaire after it has been published. The updated questionnaire needs to be republished to ensure that the respondents are completing the latest version.

1. From the Collect section navigate to the Settings side menu.
2. In the Overview heading a warning message is shown when the questionnaire has been changed after it was last published. This means that the latest questionnaire is not the same as the published questionnaire that the respondents are currently completing.

3. Interviewing needs to be paused before the survey can be published with the latest questionnaire. Click Pause interviewing.
4. The interviewing is now paused and you can see the Publish current version button. Click on the Publish current version button to publish the latest version of the questionnaire.
5. After you have published your survey’s latest version the message indicates that the most recent version of the survey is being used for interviewing. Click Resume interviewing to restart the interview process.

Previewing the published survey

Previewing the published questionnaire allows you to check how the questionnaire appears in the web browser, enter a number of test responses and try out the routing and validation. These test responses will not be saved or affect the survey data responses.

You can test the published survey

• prior to starting interviewing
• after interviewing has started when the survey is live

1. From the Collect section navigate to the Settings side menu.
2. Scroll down to the Web Interviews heading, if necessary.
3. Click the Launch preview button. This opens the questionnaire in a new web browser tab.
4. This starts with a notice that this is a survey preview and responses entered in the preview will not be saved and will not affect the survey results.
5. Click the message” I understand – start the preview” to proceed.
6. The preview starts the currently published questionnaire, and you can enter some test responses to check your questionnaire.
7. If you need to make any changes, you can update the questionnaire and publish it again.

The post Testing your questionnaire appeared first on SnapSurveys.

First, publish the questionnaire in Snap XMP Online.

Publishing your survey for the first time

Your questionnaire is now ready for publishing. The publishing process creates web pages that run a survey in a web browser. When the Collect tab is selected the Overview is shown by default. This shows the status of the survey and is where you publish the survey.

1. Click the Collect tab and go to the Overview section.
2. Click the Publish current version button to publish your survey.

3. A message asks you to confirm that you want to publish. Click OK to publish the survey.

When you have published your survey the Overview now displays further information with sections for

• Overview displays the current survey status.
• Paper Interviews contains a PDF download.
• Web Interviews shows the details for online interviewing.

Publishing an updated version of your survey

Sometimes you will need to change a questionnaire after publication. You need to publish the questionnaire again to ensure that the respondents complete the latest version.

1. From the Collect section navigate to the Settings side menu.
2. The Overview heading displays a warning message if there are changes to the questionnaire after it was the last publication. This means that the latest questionnaire is not the same as the published questionnaire that the respondents are currently completing.

3. You need to pause interviewing before publishing the survey again with the latest questionnaire. Click Pause interviewing.
4. The Publish current version button is available after pausing interviewing. Click on the Publish current version button to publish the latest version of the questionnaire.
5. After publishing your survey’s latest version, the message indicates that the most recent version of the survey is being used for interviewing. Click Resume interviewing to restart the interview process.

Previewing the published survey

Previewing the published questionnaire allows you to check how the questionnaire appears in the web browser, enter a number of test responses and try out the routing and validation. These test responses will not be saved or affect the survey data responses.

You can test the published survey

• prior to starting interviewing
• after interviewing has started when the survey is live

1. From the Collect section navigate to the Settings side menu.
2. Scroll down to the Web Interviews heading, if necessary.
3. Click the Launch preview button. This opens the questionnaire in a new web browser tab.
4. This starts with a notice that this is a survey preview and responses entered in the preview will not be saved and will not affect the survey results.
5. Click the message” I understand – start the preview” to proceed.
6. The preview starts the currently published questionnaire, and you can enter some test responses to check your questionnaire.
7. If you need to make any changes, you can update the questionnaire and publish it again.

The post Previewing your questionnaire appeared first on SnapSurveys.

1. Click the Save button to save your survey and questionnaire.
2. You will receive a confirmation message saying “Survey saved. Save was successful”.
3. The Save button then becomes greyed out.

The post Saving your questionnaire appeared first on SnapSurveys.

You can find the Page break at the bottom of the Insert question side menu.

You can insert a Page break in the same way as other questions by either double click or drag and drop.

Use your preferred method to insert the page break. The example shows a page break between the subtitle and Q1.

The post Inserting page breaks appeared first on SnapSurveys.

In the Build section you can

• Insert questions
• Add routing
• Include validation and masking
• Change the questionnaire properties
• Preview and test your questionnaire

This section takes you through the steps to build an example questionnaire. The questionnaire is based on a conference event where the organizers would like feedback from the people who have attended the event.

These step by step instructions show you how to add a number of questions to create a questionnaire in Snap XMP Online.

Inserting a question

At the start of your questionnaire there may be questions that are automatically added from the template you have chosen. When you want to add new questions you can use the Insert question side menu to select a question style or use the keyboard shortcut.

Once you have selected a question style from the Insert question side menu, there are three ways of inserting a question

• Double click

This will insert the new question after the currently selected question in the questionnaire. If no question is selected, the new question is inserted at the end of the questionnaire.

• Drag and drop

As you drag the question over the questionnaire you will see a Drop here message that shows you where the question will be placed.

• Keyboard Shortcut

Use Ctrl and Enter to insert a new question after the current question. This creates a question that can be from the Single choice or Multiple choice group of questions.

Question Toolbar

When a question is selected in the Online Designer a Question toolbar is displayed that lets you edit the question.

You can see the type of question in the drop down on the Question toolbar. The example below is a Title question.

Toolbar Icons	Description
	Click to open the Routing side menu for the current question.
	Click to open the Validation &Masking side menu for the current question.
	Close the Question toolbar. Click on the question to open the Question toolbar again.
	Click to toggle the visibility of the question for the current edition of the questionnaire.
	Click to delete the question.
	Click to open the More menu which gives further actions.

More menu

Clicking the button on the Question toolbar displays the following menu.

Adding a title

A questionnaire normally starts with a heading explaining the questionnaire’s purpose. The title can contain text and a logo or other image.

1. To set the title text click in the Title text box.

2. Enter the title of your questionnaire.

Inserting a Logo in the Title

Often a questionnaire heading includes branding. This can be a logo or other image that is displayed by itself or with a title. In this example, the Snap Surveys logo is used.

1. Click the Insert an Image button on the Format toolbar.

2. The Image Browser dialog opens.
3. Each image can be provided with a description in the Alt/Title text. This is used as the tool tip, when the respondent is unable to see the image and is also used by voice readers active on the browser. This example shows the description as Snap Surveys logo.

4. Click the Choose an image button to select an image.
5. The Select an image to insert dialog shows the available images. If your image is not shown, use the Choose file button to find and select the image.

NOTE: In some web browsers the button is called Browse rather than Choose file.

NOTE: The image is stretched to fit in the dialog box however it will display in its expected ratio in the questionnaire.

6. Select the image you would like to insert and click OK. This takes you back to the Image Browser where you can click OK again. The selected image is inserted into the Title text as shown.

NOTE: In some web browsers the Image Browser displays Resize % to resize the image..

Adding a Sub Title

The sub title usually contains text that provides more information about the questionnaire.

1. Select the Sub title question from the Titles and instructions section of the Insert question menu.

2. Insert a Sub title question into the questionnaire.

3. Click in the Sub Title text and enter your text

Adding a Single Choice question

Next, add a Single choice question where the respondent can select a Yes or No answer.

1. Select the Single Choice question from the Single choice questions section of the Insert question menu.

2. Insert a Single Choice question into the questionnaire.
3. Set the number of Choices to 2 as the question has two answers.
4. This question is going to be displayed vertically so the number of Columns remains at 1.

5. Enter the Single Choice question text “Would you like to receive further information on any of today’s workshops?”
6. Click in each Option Text and add the desired text.

Adding a Multiple choice question

A Multiple Choice question is similar to a Single Choice question, as it contains answers with radio or check boxes, but the respondent can respond with multiple answers.

1. Select the Multi Choice question from the Multiple choice questions section of the Insert question menu.

2. Insert a Multi Choice question into the questionnaire.
3. Set the number of Choices to 5 as the question has five answers.
4. This question is going to be displayed vertically so the number of Columns remains at 1.

5. Click in the Multi Choice question text and enter “Please select the workshops you are interested in.”
6. Click in each Option Text and add the desired text.

Show other response

When you are creating a list of items it is likely the list will not be exhaustive. This is where creating an answer of “Other” can help. This lets you collect further information from the respondent.

In our example, the last answer in the Multi choice question is “Other”. You can show an Open ended question where the respondent can enter free format text giving further details.

1. Click More on the Question toolbar to open the menu.

2. Click Show other response.

3. This inserts an Open ended question below with a label and a free format text input box. In our example, the label is entered as “If other, please specify.”

Adding Instructions

An Instruction is text providing guidelines to a respondent on how to complete a section of the questionnaire. An Instruction can appear anywhere in the questionnaire.

1. Select the Instruction question from the Titles and instructions section of the Insert question menu.

2. Insert an Instruction question into the questionnaire.
3. Click in the Instruction text and enter your instruction.

Adding a Grid Question

A Grid question consists of one or more rows of single or multiple response questions, each with one or more columns of answers, set up in a grid format. Grid questions are often used to ask respondents their attitude towards different aspects of an item using the same set of replies.

In our example, the questionnaire will ask the respondents to rate three aspects of the conference from very good to very poor.

1. Select the Grid question from the Single choice questions section of the Insert question menu.

2. Insert a Grid question into the questionnaire.

3. There are three aspects to rate in this question so set the number of Rows to 3.
4. There will be five ratings to choose from so set the Choices to 5.
5. You can change the Text width or Answer width to style the grid.

6. Click in each text area and add the desired wording.

Adding an Open ended text question

An open ended text input question allows respondents to enter answers in free format text.

In the questionnaire, add a question where comments about improvements to the event can be given.

1. Select the Open Ended question from the Text Input questions section of the Insert question menu.

2. Insert an Open Ended question into the questionnaire.
3. Set the Input rows to 3 to increase the question’s response area to three lines.
4. Click in the Open Ended question text area and enter your question text.

Adding a Semantic Scale

Often in a questionnaire you would like to ask respondents how they rate a particular feature, product or service. Using a Semantic Scale question style is one way to provide a rating scale.

In our example, the question asks people who have attended the conference how likely they would be to encourage other people to attend the event.

1. Select the Semantic Scale question from the Single choice questions section of the Insert question menu.

2. Insert a Semantic Scale question into the questionnaire.

3. There is one aspect to rate in this question so set the number of Rows to 1.
4. There will be eleven ratings to choose from so set the Options to 11.

5. Click in each text area and add the desired wording.

The post Inserting your questions appeared first on SnapSurveys.

In the Build section you can

• Insert questions
• Add routing
• Include validation and masking
• Change the questionnaire properties
• Preview and test your questionnaire

This section takes you through the steps to build an example questionnaire. The questionnaire is based on a conference event where the organizers would like feedback from the people who have attended the event.

These step by step instructions show you how to add a number of questions to create a questionnaire in Snap XMP Online.

The post Building your questionnaire appeared first on SnapSurveys.

1. Starting in Your work, select the folder where you want to create the new survey.
2. Click on the New Survey button in the Summary page.

This shows a list of one or more survey templates to choose from.

Selecting a survey template

The survey template creates an initial layout for your questionnaire, which can include questions, formatting and your organisation’s branding.

Snap XMP supplies a number of pre-defined survey templates. You may also see other survey templates that are specific to your organisation.

1. Select the survey template you wish to use. If you need help finding a survey template, hover over the template icon to see an enlarged image. The survey template description identifies the most recently used survey template.

2. Click Next, then in Survey name, enter a name for the new survey.

4. Click the Create survey button. This creates the survey and opens it in the Build section ready to start building your questionnaire.

The post Adding a new survey appeared first on SnapSurveys.