Watch this 30-minute pre-recorded webinar to understand how WCAG 2.2 guidelines can make your surveys accessible to everyone. Dive into accessibility essentials, from visual and auditory to cognitive and mobility support. See how implementing these standards extends your reach and improves usability on all devices. By adhering to WCAG 2.2 and aligning with US Section 508 and EN 301-549 standards, you’re not just meeting compliance—you’re committing to inclusivity, ensuring every voice is heard.

Related help

Creating an accessible version of your questionnaire

The post Designing accessible surveys appeared first on SnapSurveys.

Showing the labels as buttons

The As Buttons option is available in the Show toolbar topic.

1. Select the Single Choice, Multi Choice or Grid question.
2. Select Show from the toolbar topic menu.
3. Select As Buttons from the next drop-down.

1. Select the Show checkbox. This enables the Options button.
2. Click on the Options button. This opens the Code labels as buttons dialog where you can customise the appearance of the question.

Choose the colours

You can change the text and background colours displayed for both the unselected and selected labels.

1. Click the colour drop down to select the text or background colour.
2. Select the colour or click More Colours to create custom colours.
3. Click OK to save the changes.

Check that the colours are correct by previewing the questionnaire.

Choose the border

You can choose whether to show a border around the active code label, and set the properties of the border style.

1. Select the Use border check box. This enables the border options.
2. There are 4 border style options
   • Rounded border gives a round shape at the each end of the border.
   • Add margins adds space around the code label text.
   • Text only changes the border width to the width of each code label text.
   • Reduce width decreases the code label size to the largest text width of the code labels.
3. Choose the border colour that is shown when labels are selected or unselected.
4. Click OK to save the changes.

Check that the border appearance is correct by previewing the questionnaire.

Default border

When you select Use border, this will show the default border options.

This displays the code labels with a square border, no margins at the top and bottom. If the question has multiple columns, the labels are equally spaced across the page.

Rounded border

Selecting the Rounded border option, shows the buttons with rounded ends.

Add margins

Selecting the Add Margins option, adds a margin at the top and bottom of the text and/or image.

Text only

Selecting the Text Only option, shows the border around the code label text without spacing.

Reduce width

Selecting the Reduce width option, moves the labels closer together and does not use the full page. The label border reduces to the width of the code label border to the width of the longest text.

If both Reduce width and Text only options are selected then the label border widths are defined by the Text only option.

Append box image

You can display a checkbox using either the Off image or the On image, which shows when the code label is selected.

For example, when the On image is selected, this is shown after the code label text on the selected codes.

Displaying with no columns

You can also display the code labels adjacent to each other, without any columns. This uses the Columns settings.

1. Select Columns in the topic drop-down.
2. Select the None button.

During the interview each code label displays adjacent to the next across the full width of the page.

Examples

Image only

Label only

Image and Label

The post Show as Buttons appeared first on SnapSurveys.

Traditional approach

Snap Surveys traditional approach is to create a survey that makes use of different editions. The edition presented to the respondent is based upon the screen size of the device they are using. This allows the designer to specify how questions are formatted, and which images and logos are displayed. For example a respondent using a larger device sees a wide banner, whereas someone using a smaller device, sees a smaller image which fits the screen without the need to zoom in or out.

This approach provides the respondent with a more tailored view, but involves greater design work. It involves the designer deciding how the project will appear on multiple devices, such as, phones, tablets and monitors. In addition, some features must be added to each edition individually. For example, if all screen sizes require a page break then the designer must add this to each edition.

Single Edition Template

In many scenarios, there are minimal differences between the editions. This leads to the extra effort required to consider all the editions giving little perceived benefit. For this reason, Snap XMP now offers a Single Edition Template with just one online edition that can fit multiple screen sizes. As with all our supplied templates, there is also a Paper Edition.

Single Edition vs Multiple Editions

As with any ‘one size fits all’ approach, there are times when you may require a more custom fit. Here are some considerations to help you decide whether to use the Single Edition Template or a multiple edition template.

Logos and Images

The size of the images and logos affects which option may be best for your project. Typically we would recommend a maximum image size of 600px, scaled (zoomed down) to 50%.

In a Single Edition Template, the width of the questionnaire or form will be the widest image on the page. Using the Single Edition Template works best when your images and logo’s fit on a smaller phone screen (in portrait mode), without the need to zoom out. If they are wider than this, a respondent using a phone will have to either zoom out to see everything on the screen, or scroll left and right to view the full question text.

If you have wider images and logo’s, a multiple edition questionnaire or form displays different images on different sized devices. For example, a larger banner would be shown on a PC, Laptop or Tablet device, and a different smaller image would be viewed on a smaller phone sized device.

Grid Questions (Rating Scales)

Grid question and answer formats can affect which option to choose.

These can include:

• Long questions
• Long answer labels
• Large number of answer labels

With a multiple edition template, a grid question displays as an individual drop-down menu on a phone sized device. This makes it easier to see all the answers on a smaller screen.

In the Single Edition Template, the question remains in a grid format. On a smaller screen, the question rows and answers are moved closer together to try and fit the screen. This means that longer question and answer text, or a larger number of possible answers can become too close together and difficult to read. If this is the case, it is preferable to use the ‘Carousel’ question style, which makes better use of a smaller screen when there are larger amounts of question and answer text.

If your grid question has a smaller answer set, such as, a simple Yes | No, then the standard grid question style within the Single Edition Template works well on both larger and smaller devices.

The post Using the Single Edition Template appeared first on SnapSurveys.

You can use the Page paradata variable to handle page navigation as an alternative or additional to Next and Back buttons. You control the content that is displayed by setting page breaks and the respondent selects the page by selecting a code in the Page paradata variable.

Enable the Page paradata variable

For surveys created using the latest survey templates, the Page paradata variable is already included in the questionnaire as a hidden system variable.

1. Select the question and use the mouse right-click to display the pop-up menu
2. Click Show Variables to show the Page variable

For existing surveys, enable the Page system setting using Questionnaire Properties.

1. In the Questionnaire window, click on Questionnaire Properties.
2. In Section, select the Paradata option.
3. In System Variables, select Page then select Display in questionnaire. This adds a question at the start of the questionnaire. Click OK to save the settings.

The Page paradata variable is a single choice question which you can use to define the number of pages. Questions are automatically assigned to a page based on the page breaks. You can choose how to display the Page paradata variable using the ‘Show’ menu option. When a respondent selects a code in the Page question the questions assigned to that page will show. 

When there are a large number of pages to be displayed on a small screen, such as a smartphone, the Page question can be shown, for example, as a drop down. Where you have larger screens, it can be useful to show as a Tab control 

You can use different show options for each edition of the questionnaire. 

The Page paradata variable is only available in online editions and will show as unavailable in a paper edition.

Using show as tab control with the Page paradata

A tabbed view of your questionnaire allows you to group together questions on the same page and enables your respondents to navigate quickly from one tab to another without the need to go through the pages one by one. This is especially useful where different respondents complete sections of the same questionnaire, or where a respondent needs to move between sections such as in a conference questionnaire.

Set the Page paradata variable to display in the questionnaire prior to setting it to show as a tab control. The codes in the Page paradata variable question will define the number of tabs and the tab names when shown as a tab control. Questions are automatically assigned to a tab based on the page breaks. 

Add the tabs

The new Page question created is a single choice question, where each choice will define a tab. The code label will be used as the name of the tab.

The tab control is only available in online editions. In a paper edition, the Page system setting is shown as unavailable.

Add an entry for each tab that you want on the tab control. Enter the first tab name in the first answer choice, labelled “Code Label”, then press Tab to create and move to the next code label. 

We recommend displaying the question text above the tabs although you can hide the question text, by selecting Show and Text, then clearing the Show checkbox.

Add the Page Breaks for each tab

When you have entered the tab names, use page breaks to group the questions that appear on each tab. 

The questions between the Page question and the first page break will appear on the first tab, the questions between the first and second page break will appear on the second tab. Repeat this until you have created page breaks for all the tabs. 

To add a page break above the selected question, select the Break option in the Toolbar Topics list then select or clear the Page Break checkbox.

Show as a Tab Control

1. Select the Page question.
2. Select Show in the toolbar topic list.
3. Select As Tab Control in the next list and select Show.

4. Repeat this for each online edition that you want to show a tabbed page.

The Page question will not change appearance in the Questionnaire design window.

Using the tabs in an interview

You can select the tab to show the questions for that page or use the Next and Back buttons to move between tabs. You can go to any tab and you do not need to complete the questions in the tab order shown. The Next and Back buttons can be removed so navigation is only possible with the tabs.

If there are a large number of tabs, or you are using a smaller display, such as a smartphone, the tabs will wrap around to form multiple rows of tabs that you can select.

Page randomisation of groups of questions is not available on tab controls.

Editing a tab

You can edit a tab by

• Changing the code label in the Page question to update the tab name
• Changing the position of the page breaks to include different questions on a tab

Removing a tab

Deleting a code label from the Page question removes the tab.

This does not remove the questions associated with that tab. You will need to remove the questions separately or reposition the page breaks, depending on your survey design. 

Removing the tabbed page

If you wish to stop using a tabbed page, you need to hide the Page system setting.

1. Click on Questionnaire Properties.
2. In Section, select the Paradata option.
3. In System Variables, select Page then clear Display in questionnaire.

You may wish to reposition your page breaks, depending on your survey design.

The post Using the Page paradata variable for a Tabbed Questionnaire design appeared first on SnapSurveys.

Over the past few years, computer, smartphone and now TV screens have more than doubled in pixel resolution. This means the individual pixels that make up the screen have become so tiny they are virtually imperceptible to the human eye at a typical viewing distance. Apple first named these high resolution screens Retina displays, though the generic industry-wide names are HDPI (high dots per inch), high density, and more recently 4K or UHD though these are usually just TVs.

In this guide we’re focusing on smartphones as these are the most common high density devices.

Logos on high density screens

Due to high density screens having such tiny pixels, logos created for traditional low density screens would be displayed much too small on modern devices. To correct this, high density devices typically double the size of these images to make them look the same physical size as seen on low density screens. Unfortunately, the result of this re-sizing is images that appear blocky or blurry on high density screens.

But there is a solution…

Creating images for both low and high density screens

If you want your company or brand logo to look its best on both low and high density screens, use an image that is double the pixel resolution required on a standard low density display, then set the dimensions to 50%. This way it will look its best on both low density desktop screens, as well as modern high density screens like smartphones and tablets.

Using high density logos in Snap XMP

For this worksheet, our example survey logo on a standard definition screen is a 300px wide image, but we want it to look sharp on high density devices.

1. First, obtain or create a 600px wide version of the normal 300px logo. Your graphics or branding department may need to help out.

2. Using Insert › Image, choose the 600px logo to insert into the survey.

3. Using the Zoom input, change the value to 50%.

4. Click OK to insert the image.

Note: The logo may look a little blocky at this point. Don’t worry, that’s just how Snap XMP Desktop previews scaled images to prevent slowing down your computer.

Publish your survey to test on various device screens. It should look good on low density screens and sharp on high density devices.

Dos and Don’ts

• Do create high-resolution logos and graphics from original artwork files. Your branding, graphic design or marketing department may need to help out.
• Do consider the maximum width of your logo or graphic on the smallest devices. We recommend high definition logos being no larger than 600 pixels wide.
• Don’t use this method with photos as this could cause surveys to load slowly on poorer internet and data connections. Only create high definition logos, icons or diagrams.

The post Using logos for Retina and high density devices appeared first on SnapSurveys.

1. Open your survey in Design mode  .
2. Select File|Translation. The translation wizard opens. Select Apply External Translation from the Action list.
3. Click Next>. The translation wizard import dialog appears.
4. Select the language in the survey that you are translating from. You would normally use the text file that you previously exported as the Reference Language file.
5. Specify the language that you are translating to as the Translation Language. Select the file that you have received from your translator as the File name.
6. Check the Complete variables only box if you wish only to use translations of complete questions.
7. Uncheck the box if you want to translate partial questions where the automatic translator finds matching strings or words (for example, Yes and No).
8. Check the Overwrite existing content box if you wish to overwrite any translated text which is already present in your survey. Clear the box if you want to preserve any existing translated text.
9. Click Start.
10. When the translation has finished, a translation report is displayed. You can save this to a file or print it by clicking the Send To… button.
11. Inspect the translated version of your survey. Questions or parts of questions which have not been translated will display the original language in grey.

The post Importing your translated file appeared first on SnapSurveys.

Preparing external translation

1. Open your survey in Design mode
2. Select File|Translation to open the translation wizard.
3. Select Prepare External Translation from the Action drop down list.
4. Click Next.

Setting the export languages

1. If you already have translated some of the questions, export to a Reference with a matched translation. This creates two files, one with the list of text to be translated, and one with the list of texts that have been translated with gaps for untranslated text. If you do not have an existing translation, you can create a Reference file only.
2. Specify the Reference Language (the language that you will translate from) and the name of the file where the list of texts will be saved. By default, the file name is the survey filename with a TXT suffix.
3. If you are creating a matched translation, specify the Translation Language (the language that your text will be translated into) and the name of the file where the list of existing translation texts will be saved. Ensure that this is a different file name to the reference language file name.

Setting the export options

1. Select the Omit repeated content box to limit the number of texts in the translation file. This omits duplicates of complete questions, instructions and labels (such as “Other”).
2. Clear the Omit undefined translations, if available. Use this when you are exporting a translated survey for use in translating other surveys.
3. Select the Omit defined translations if you are creating a single file. This leaves out already translated phrases. If you are not sure about your existing translations, clear this box to translate all the survey text.
4. Click Start to start the export. When the export completes, you will see a translation report. You can save this to a file or print it by clicking the Send To button.

The post Exporting the source file for translation appeared first on SnapSurveys.

You can also use a SurveyPak as a source for your translations, so that a survey can include any translation text in the SurveyPak.

The post Translation wizard appeared first on SnapSurveys.

Adding an edition

1. With the Questionnaire window open, click  to display the Editions and Style Templates dialog box.
2. The dialog will display any editions of the questionnaire that currently exist.
3. Select New from the Edition area of the screen. A New Survey Edition dialog box will display.

4. Enter an edition name to appear on the edition tab that identifies this edition. You must choose a name that is unique in the questionnaire.
5. Select the publication medium details from the drop-down list. The choices are Snap Online, Paper and Scanning.
6. Select which current edition to copy styles from, or select a template to load styles from.
7. Click OK.
8. The editions list shows the new edition of the questionnaire.
9. Click OK to return to the Questionnaire window.
10. You can toggle between the various editions by
    • clicking on the tabs at the bottom of the screen
    • using Alt +PageUp and Alt +PageDown to switch between the tabs

11. If you have multiple languages in your questionnaire, the new edition will include a tab for each language.

Deleting an edition

1. You can only delete editions from unpublished questionnaires. You cannot remove any editions after publishing the questionnaire.
2. Open the Questionnaire window.
3. Click  to display the Editions and Style Templates dialog.
4. Select the edition you wish to delete and click Delete.
5. This displays a message to confirm that you want to delete. Click Yes.
6. Click OK to return to the questionnaire.

Hiding an edition

You can always hide editions. Hidden editions are not visible in the Questionnaire window and they are not part of the published questionnaire.

1. Click  in the Questionnaire window to display the Editions and Style Templates dialog.
2. Displayed editions have a check mark in the box next to them. To hide an edition, uncheck the box.
3. Click OK to return to the questionnaire. The hidden edition(s) will no longer be in the edition tabs at the bottom of the pane.

Renaming an edition

1. Open the Questionnaire window.
2. Click  to display the Editions and Style Templates dialog.
3. Select the edition you wish to rename and click Rename.
4. The Format Name dialog opens displaying the current name. Change the name to the one you require and click OK.
5. Click OK to return to the questionnaire.

The post Editions appeared first on SnapSurveys.

The menu that appears will vary depending on the current mode (Design, Style or Data View) and on what is selected. Each mode has its own standard menu that will appear in most cases, but in two of the modes (Design and Style) a shortened version will appear if one or more entire questions are highlighted.

Styles menu

Edit menu

Properties menu

The post Context menus appeared first on SnapSurveys.

Action	Commands
Move question below	Page Down
Move question above	Page Up
Move to the first question	Ctrl + Home
Move to the last question	Ctrl + End
Move down a line	Down cursor key
Move up a line	Up cursor key
Move one character left or right	Left or Right cursor key
Move one word left or right	Ctrl + Left cursor key or Ctrl + Right cursor key

Editing questions

Action	Commands
Add a new question	Move the cursor to the required location. Press Enter to create a new question after the current one. Click  to insert a new question before the current one. Alternatively, use the menu option Edit | New or Ctrl + N.
Add a new part of a question	At the end of a Multi Choice, use Ctrl + Enter to add an Other style question, or to create a Grid Next after a Grid First, or Open Next after Open First.
Delete a question	will delete the question currently highlighted.
Clone a question	will copy the currently highlighted question and insert it immediately after the current question. Alternatively, use the menu option Edit | Clone or Ctrl + O.
Move a question	Use Ctrl +  and  to move a question up and down within the questionnaire.
Add new codes	Move the cursor to the required location in the list of codes and press Tab.
Delete existing codes	Use Ctrl + Y to remove the entire code. Alternatively, use the Backspace key or Delete key to remove a character at a time.
Change box size	Use Ctrl+ + on the numeric keypad to increase the size of the box and Ctrl + – to decrease the size of the box for Open Ended questions.

Adding breaks

Action	Commands
Add a new line	Move the cursor to the required place in the text. Use Shift + Enter to force a new line.
Add a page break	Highlight a question and press Ctrl + Shift + B and a  will appear above the current question. Press Ctrl + Shift + B again to remove the page break.
Add a column break	Highlight a question and press Ctrl + Shift + A and a  will appear above the current question. Press Ctrl + Shift + A again to remove the column break.
Add a section break	No shortcut available.

Selecting questions

Action	Commands
Selecting consecutive questions/ codes	Either drag down with the left mouse button depressed, or use Shift + to select the required questions or codes.
Select all	Use Ctrl + A to select the whole questionnaire.

Questionnaire actions

The post Editing buttons and keyboard shortcuts appeared first on SnapSurveys.

Spell checking the questionnaire text

1. With the Questionnaire window open, click  to start a spell check. The spell check searches the entire questionnaire from the current editing position of the cursor.
2. When the spell check identifies an incorrect spelling, you will see the word in the Change to field. The Suggestions list shows a list of alternative spellings that you can choose from.
   • Click Ignore to leave a word unaltered.
   • Click Ignore All to skip all occurrences of that word.
   • Select Change to put the text in the Change to: box into the text of the questionnaire.
   • Select Change All to change all occurrences of that word to the new spelling.

3. At the end of the questionnaire, the spell check automatically restarts at the beginning. The spell check process stops once the entire questionnaire has been checked. It will then display a message showing the number of words checked and replaced.
4. Click OK to return to the survey.

Spelling options

You can set the default settings for spell checking in the Spell Checker Options dialog. Click Options in the Spellings dialog or use the Tailor | Spelling menu in Snap XMP Desktop to change the spell checker options.

The default setting for spell checking is to ignore both numbers and partial numbers, so that numbers that appear in the questionnaire, such as Q1, Q2A, 100, 1997 are ignored.

The post Spell checking your questionnaire appeared first on SnapSurveys.

This only affects the appearance on the screen. It does not alter the look of the questionnaire when printed or viewed online. The Zoom setting resets when you close the Questionnaire window. The questionnaire always opens with zoom set to 100%.

1. Click the Zoom button  on the toolbar and this shows a drop-down list of options, from 25% up to 400%.
2. Choose a larger value to zoom in to get a close-up view of your questionnaire.
3. Choose a smaller value to zoom out to make more questions visible but at a reduced size.
4. Alternatively you can type in any value between 25% and 400% to display the zoom setting you want.

The post Zoom appeared first on SnapSurveys.

Button and menu options

Button	Menu option	Alternative	Description
			Switch to Design mode.
		Ctrl + M	Switch to Style mode.
		Ctrl + Shift + D	Switch to Data View mode.
	Edit | New	Ctrl + N	Create a new question. The name of the question must be unique within a survey. Digits and stops are allowed, e.g. Q1, Q1.1, Q1a
	Edit | Clone	Ctrl + O	Clone the existing question to create a new question with a different name.
	Edit | Delete	Delete	Delete the current question.
	Edit | Undo	Ctrl + Z	Undo the last action.
	Edit | Redo		Redo the last action.
	File | Save		Save the questionnaire but keeps the Questionnaire window open. This is only active once you have made changes.
			Opens the Variable Properties dialog, where you can change the property values for the selected variable.
			Opens the Style Picker dialog, where you can select a style to apply to a question.
			Opens the Routing Rules dialog, where you can create routing rules.
			Renumber the questionnaire. Double-click to switch on auto-renumbering. Single-click to return to manual mode.
	File | Page Setup		Questionnaire Properties. Options available depend on the edition of the questionnaire.
	File | Editions		Editions and Style Templates assigns a Format or Language or saves a template of the current questionnaire layout.
	File |Print Report	Ctrl + P	Produce a print preview of the questionnaire with the option to print a copy.
	Edit | Spell check	F9	Spell checks the questionnaire.
			Zoom in or out to change the size of the questionnaire on the screen.
			Define scanning. This button is only displayed if the scanning module is installed and a scanning questionnaire is being designed.

The post Questionnaire toolbar appeared first on SnapSurveys.

Snap XMP Desktop comes with a number of style templates. These provide a range of alternative layouts and colour schemes. You can also create your own style templates from questionnaires.

Loading a style template

1. With the Questionnaire window open, click  to display the Editions and Style Templates dialog.

2. The three tick box fields relate to Page Setup (portrait/landscape etc.), Colours (the individual colors for the background of the questionnaire and the color of all the fonts used in the text of the question and the code labels) and Layout (the arrangement and format of individual styles of questions). If you select all three options, this loads all parts of the style template.
3. Click Load in the Style Template area.
4. Select one of the style template files, with extension QSF, from the list and press Open to load the template in to the questionnaire. This updates the questions using the new style settings. Save the questionnaire to save the new layout/colors as well.

Saving a template

If you make changes to the styles, you can save them as a template for re-use in other surveys.

You can only save named styles (not like styles) which you have saved in the Style Organiser in Style mode.

1. Click  to change to Style mode.
2. Click  to display the Style Organiser dialog.

3. Convert any new like styles into full styles by clicking the Properties button and renaming the style. Click OK to save the style.

4. Click  to display the Editions and Style Templates dialog.

5. Select the Page setup, Colours and Layout boxes to specify which attributes to save in the style template. You will need to check the Layout box to store the new styles.
6. Click Save.
7. Enter the file name of the style template. The style template files have the extension QSF. Click Save to save the style template. The new template will now be available to other Snap XMP questionnaires.

The post Style Templates appeared first on SnapSurveys.

1. Click  to display the Questionnaire Properties dialog.
2. Select the Page section.
3. Click the Header/Footer button to display a Headers/Footers dialog.

3. Check the relevant boxes to specify whether the headers and footers are to appear on the first page and/or subsequent pages.
4. The header and footer each consist of the three areas (left, centre and right). The header/footer may contain:
   • free format text
   • images
   • variable fields
   • survey fields
   • date and time of printing or publication
5. To insert a field click Insert and choose from Image, Variable Field, Survey Field or Date/Time Field from the menu. You can also select a Survey Field from the drop-down list in the top left corner in the dialog toolbar.
6. The contents can be formatted using the format buttons and fields at the top of the dialog to set the font name, size, style and color. The justification is fixed for each area.

The post Adding headers and footers to a paper questionnaire appeared first on SnapSurveys.

• Click Save  on the Questionnaire window toolbar to save changes to the questionnaire.
• You can also select the File|Save menu to save any changes to the questionnaire.

When closing the Questionnaire window by clicking on  in the top right corner of the window, you will be asked if you wish to save the changes to the questionnaire.

• Click Yes to save the current changes.
• Click No to close the Questionnaire window and abandon any changes made.
• Click Cancel to return to the Questionnaire window.

The post Saving your questionnaire appeared first on SnapSurveys.

No response

These styles are used to give information. They provide the title, instructions and notes in your questionnaire.

Select a response

Respondents can select one or more pre-defined answers. These types of questions are also known as closed or coded questions, as the respondent must select one or more question codes as their answer.

They can appear as drop-downs, grids, interactive images, sliders and semantic scales.

Examples can include

• a single choice question asking what age range the respondent is in
• a grid of questions asking respondents to rate different aspects of a service

Open response

Respondents can enter responses in their own words, often in a comment box. The data can be free format text, a quantity, date or time. When you need the response to match a specific format, you can use a pattern to define the expected format, for example, a phone number or zip code.

The post Response types appeared first on SnapSurveys.

1. Open the Map Control Editor on the Designer tab.
2. Select the area(s) to associate with the code. You can select multiple areas using Ctrl + click.
3. Either right-click and select Assign to Code|variable code or select Shape | Assign to Code | variable code.

4. When you have associated an area with a code, the code appears below the image when the area is selected.

To make the area inactive, click unassign to remove the assigned code from the selected shape.

You can attach the same image codes to multiple areas. This means when any of the areas is clicked or has the mouse go over it, all the areas associated with that code will appear according to the changes you have applied.

The post Assigning a question code to an area appeared first on SnapSurveys.

1. Select the area that has the applied format that you want.
2. Click the Format painter button .
3. Click the area you would like to apply the format to. The filter, brightness, contrast and pen settings will all be copied to the selected area.

If you would like to apply the same format to multiple areas, double click the Format painter before you apply it to an area. Click the button again to exit this mode.

The post Copying a format in the Map Control Editor appeared first on SnapSurveys.

These are available in the Map Control Editor from the Designer tab toolbar and the Shape menu.

Fill		Fill the area with the selected colour.
Color filter		View the picture through a lens of the selected colour.
Grayscale		Change the area from colour to grey.
Invert colors		Reverse the red, green and blue colour in the area.
Blur		Blur the selected area.
Oil painting effect		Speckle the selected area.
Emboss		Make dark patches indented and light patches raised.
Edge detect		Emphasize edges and simplify plain areas.
Clear filters		Remove any of the effects above.
Brightness/ Contrast		Increase or decrease the brightness or contrast of the selected area. This may be combined with any of the filters above.
Pen		Specify the colour and thickness of the area outline, and whether it is displayed. This may be combined with any of the effects above.

The post Change the way an area looks in the Map Control appeared first on SnapSurveys.

Drawing precisely

To draw more accurately use the Zoom tool on the bar to change your view of the picture.

Changing the shape type

1. Select the area by clicking it.
2. Right-click the area, click Shape Type and select a new shape from the context menu. You can also select the new type from the Shape|Type sub-menu.

Deleting a shape

1. Select the area by clicking it.
2. Right-click the area, click Delete Shape.

Moving the selected area

You can move a selected area by dragging it with the mouse or by moving it with the cursor keys [↑] [↓] [←] [→]. To move a pixel at a time, use the [Ctrl] key with the cursor keys.

Rotating a polygon

You can rotate the polygon when it is complete.

Combining shapes

You can assign more than one area to the same image code. This will have the effect of grouping the areas, and all the areas will be highlighted if the respondent clicks or puts their mouse over one of them.

Using layers

You can create complicated shapes by layering shapes on top of one another. Either by using inactive shapes, or by using grouped shapes (several shapes linked to one code). The topmost shapes are always the ones which are used if a respondent clicks on them. You can change which shape is on top by using the Shape|Bring to front or Shape | Send to back  commands.

The post Editing the clickable area appeared first on SnapSurveys.

You define the clickable areas of the map control in the Designer tab of the Map Control Editor.

Set the pen style

After loading the map control or image, the default pen style is a 2 pixel wide yellow line.

You can change the pen style, by clicking the Pen icon or selecting Shape | Format | Outline pen. This opens the Edit Outline dialog where you can set the colour and width of the pen style.

Choose the shape

Next, choose the type of shape to draw the outline. You can

• Click the appropriate toolbar button.

• Select the shape from the Tools menu.

If you want to draw several areas of the same shape type, double-click the toolbar shape icon. Click a shape icon again to go back to normal mode.

Define the clickable area

If you are drawing a regular shape, click and drag to create it.

If you are drawing a polygon, click at each point of the shape you wish to create before moving to the next point. Right-click to close the polygon. You can rotate the polygon when it is complete.

The post Defining the clickable area appeared first on SnapSurveys.

In the Map Control Editor, enter a new percentage value in Size or use the up and down arrows to increase or decrease the size.

The map resizes to the new percentage size. For example, 100% is the default size when the image or map control loads. When the size is set to 50 %, this resizes to 50% of the original size.

Click OK to save the map control.

Use Zoom if you want to see the image in more detail without changing the size of the image in the map control.

The post Resize the Map Control for different screen sizes appeared first on SnapSurveys.

1. In the Map Control Editor, select File | Save map control
2. Browse to the folder location where the map control will be saved.
3. Enter a name to identify the Map Control file.
4. Click Save to save the map control.

The post Save your Map Control to use again appeared first on SnapSurveys.

• Snap XMP map control
• image
• HTML image map

Snap Surveys provides a range of rating scales that you can download and use.

Loading an existing Map Control

Snap XMP comes with a number of map control files, including numbers, stars, smileys, and UK and US maps. Your organisation may also have their own map control files, which have been created using the Map Control Editor.

1. Double click the Map Control to open the Map Control Editor.
2. Select File|Load map control.
3. Browse for the saved map control file, which use the file extension ISF.
4. Click Open to load the map control, including the image, formatting and default codes.
5. You can now edit the map control and save it for future use.

Importing an HTML map

If you already have map files that have been created in the HTML format, you can import these, together with the associated image, and then associate the pre-defined areas with variable codes.

1. Double click the Map Control to open the Map Control Editor.
2. Select File|Import HTML map.
3. Browse for the file containing the HTML image map, which use the extensions HTML and HTM.
4. Click Open to load the HTML image map. If there are multiple maps in the file, the Map Control Editor loads the first one.
5. You need to edit the map control by assigning codes and defining the areas to change on selection.
6. You can save this as a Snap XMP map control for future use.

Importing an image

You can create a Map Control using an image with a supported format; jpg, bmp, png or gif.

1. Double click the Map Control to open the Map Control Editor.
2. Select File|Import image.
3. Browse for the image that you wish to use as a basis for your map.
4. Click Open to load the image.
5. You need to edit the map control by assigning codes, formatting and defining the areas to change on selection.
6. You can save this as a Snap XMP map control for future use.

The post Importing a map control image appeared first on SnapSurveys.

The Designer tab contains the tools to load and edit a map control or image. The Preview tab lets you test the map control.

First, you need to load a map control or an image into the map control. The image used for the map control can be one of the following:

• Snap XMP map control
• image
• HTML image map

After you have loaded the images into the map control, you are able to

• define clickable areas of the image with different shapes
• change the appearance of an area
• assign areas of the image to the question codes
• define what changes take place in the Map Control when the respondent clicks on an area or puts the mouse cursor over an area
• zoom the map control
• resize the image in the map control
• save the map control for future use

The post Map Control Editor appeared first on SnapSurveys.

Snap XMP uses Map Controls to add this feature. With a Map Control each image or part of an image represents a choice. When the respondent clicks on one this highlights the image, showing their response.

You can customise the Map Control by

• defining the areas to click on
• defining how the areas map to the question codes
• setting the type of highlighting

Converting a question to a map control

1. Open the questionnaire in Design mode.
2. Select the single or multi-response question that you wish to convert.
3. Select Show in the toolbar topic list.

4. Select As Map Control in the next list and check the box.

5. The question layout changes to a grey box with the text “Double-click to define Map Control”
6. Click the Map control button on the toolbar or double-click the grey block to open the Map Control Editor window to define your clickable picture.

The codes in the selected question will be loaded into the Map Control Editor so you can associate them with defined areas of the image.

Removing a map control

You can remove a map control from a question.

1. Select your Map Control question.
2. Select the Show toolbar topic.
3. Select As Map Control.
4. Clear the Show box to revert to the original question style.

The post Using a Map Control appeared first on SnapSurveys.

1. Open the Slider Control wizard. This displays the available Slider Control templates. If the one you want is not visible, press the Browse button to find the folder containing it.

2. Select the Slider Control template with graphics that you wish to use.
3. Click Extract. A Browse for Folder dialog appears.
4. Select the folder where you wish to save the graphics, or create a new folder and click OK.
5. This displays a message box showing whether extraction was successful. You will see the extracted graphic files.

The post Extracting graphics from a Slider Control template appeared first on SnapSurveys.

The Slider Controls for quantity questions are very similar to those used for single-response questions, but they do not have the associated graphics for each code point. Instead, you need to supply a range of values for the quantity. You can either display a code box so that respondents can type in a numeric value, or display the draggable Slider Control.

Using a template Slider Control

1. In the Questionnaire window, select the quantity question that you wish to turn into a Slider Control.
2. Select Show in the toolbar topics, then select As Slider Control in the drop-down list, and check the Show box. The Questionnaire window changes to display a grey box for the question. If a Slider Control has been previously defined for this question the selected Slider Control is displayed.
3. Double-click the Slider Control area to open the Slider Control wizard. The existing slider bar templates will be displayed. The default templates show five code positions.
4. Select the one with the bar you wish to use. It will appear in preview, allowing you to move the slider to see how it displays at different settings.

The associated code graphics shown in the template window do not appear for quantity questions. They are only available for coded questions. Instead, you have a code box for respondents to enter their value.

If you wish to change the code box visibility and location:

1. Select Advanced.
2. Click Next until you get to the Code labels/ response box page.
3. Change Size to the required size of the code box (the proportion of space the box uses)
4. Change Horizontal space to change the distance from the left edge that the response box appears.

5. Click Finish.

Creating a new Slider Control

1. In the Questionnaire window, select the quantity question that you wish to turn into a Slider Control.
2. Select Show in the toolbar topics, then select As Slider Control in the drop-down list, and check the Show box. The Questionnaire window changes to display a grey box for the question. If a Slider Control has been previously defined for this question the selected Slider Control is displayed.
3. Double click the grey area to open the Slider Control wizard. The existing Slider Control templates will be displayed. The default templates show five code positions, but this will be changed to fit the number of codes that exist in your question.
4. Click Advanced without selecting a template. You are taken to the Bar section.
5. Click Browse to find an image to use as the bar for your Slider Control.

6. If the image is greyscale, you can change the color by using the Colourize button.
7. Click Next to go to the scale marker page. These mark divisions on the bar. You can ignore these for a quantity slider.
8. Click Next to choose an image to use for the slider that respondents drag or stretch across the bar.
9. Click Next to set how the Slider Control behaves. Clear the Use steps box so the respondent can position the slider wherever they like on the bar.

10. Click Next to set the maximum and minimum values respondents can enter. You can also set the position of the code box to type in a response and the direction the slider travels in.

11. When you have made all the changes, click Finish. You have the options to save your Slider Control as a template. Slider Control tempate files have the SLD extension and contain all the images to create the Slider Control.

The post Slider Control for quantity questions appeared first on SnapSurveys.

Using a Slider Control template

1. In the Questionnaire window, select the single response question that you wish to turn into a Slider Control.
2. Select Show in the toolbar topics, then select As Slider Control in the drop-down list, and check the Show box. The question changes to a grey box for the question. If a Slider Control has been previously defined for this question, that Slider Control is shown.
3. Double-click the Slider Control area to open the Slider Control wizard. This shows the available Slider Control templates. The default templates have five code positions, but change to fit the number of codes in your question.

4. Select the one you wish to use. It will appear in preview, allowing you to move the slider to show how the template looks at different settings.

5. When you have the Slider Control you want, click OK.

Creating a new Slider Control

1. In the questionnaire window, select the single-response question that you wish to turn into a Slider Control.
2. Select Show in the toolbar topics, then select As Slider Control in the drop-down list, and check the Show box. The questionnaire window changes to display a grey area for the question.
3. Double-click the Slider Control area to open the Slider Control wizard. This displays the existing Slider Control templates.

4. Click Advanced without selecting a template. This displays the Points on slider page. This is where you can choose an image to go with each point on your Slider Control.

5. Click the Browse button to browse for an image for that point. If the image is greyscale, you can change its colour by using the colourize button.

6. Repeat this for each point.

7. Click Next to choose an image for the bar. You can specify the position of the bar image.

8. Click Next to choose an image to use as a scale marker between codes.
9. Click Next to choose an image to use for the slider that respondents drag or stretch across the bar.
10. Click Next to set how the slider behaves. Select the Use steps box if you want the slider to jump between points, clear it if you want the respondent to be able to position it anywhere on the slider.

11. Click Next to set how the point graphics behave. This step allows you to change which direction the slider travels in, and where the graphics appear.

12. When you have the slider you want, click Finish. This asks if you wish to save your Slider Control as a style. The file is saved with the .sld extension and contains all the images to create the Slider Control.

Changing the number of points

If you have created a question with a Slider Control and then realise that you need to add more points to it, you must do this.

1. Select the question in the Questionnaire window.
2. Click on the toolbar to change to Style mode.
3. Click the Slider Control button on the toolbar to open the Slider Control wizard.
4. Click the Advanced button on the Slider Control wizard. There will be extra and buttons, allowing you to add and remove codes in the slider style.

The post Slider Control for single-response questions appeared first on SnapSurveys.

Changing the variable codes

1. Click the Variable codes button on the Map Control Editor toolbar to open the Variable codes dialog.
2. Click Add to add a new response code to your question.
3. Type the new code label in the Codes field.
4. Double-click in a field to edit the code label. The triangle changes to a pen when you are in edit mode. Changes made here will affect the variable properties of the map control question.
5. Click OK to save your changes.

Setting the codes to match the Map Control defaults

If you click the Defaults button, all the response codes are set to the defaults code labels for the Map Control. For example, if you have a geographical map, the defaults might be geographical regions. If you do this by mistake, click Cancel to discard your changes.

The post Changing the Map Control variable codes appeared first on SnapSurveys.

1. Select Tools|Options in the Map Control Editor. The Options dialog appears.
2. Set the required options.
   • Show shapes on hover displays the changed areas when the mouse pointer is over them.
   • Show code labels on hover displays the variable code label when the mouse pointer is above the associated area.
   • Select Highlight codes in scale displays all codes up to the one you have selected. For example, if you have a five-star map, checking the third star will highlight the first three stars.
   • Reverse scale reverses the highlight order, so if you have a five-star map, checking the third star will highlight the last three stars.
3. Click OK to apply the changes to the map control.

The post Map Control Editor options appeared first on SnapSurveys.

The post Rotating a polygon shape appeared first on SnapSurveys.

Use the  button to change any of the settings in terms of Next Object, Next Part or Previous. Any changes you make to individual style properties remain with that style for the current survey. The changes are not available to other surveys created with Snap XMP.

To alter any of the settings in the copy fields, ensure that you select the appropriate Clone Next Object, Clone Next Part or Clone Previous. This highlights the selected elements of the question. Then you can use the cursor or the space bar to identify which element you want to copy.

The post Style properties appeared first on SnapSurveys.

1. To rename any of your own styles, switch to Style mode 
2. Select one of the questions using the style that you want to rename.

3. Select the Style Properties button 
4. Click in the Name box at the top of the Style Properties dialog box.
5. Type in a new name and click on OK to save the style name within the current survey.

The post Renaming a style appeared first on SnapSurveys.

Click  to display the Style Organiser dialog.

Viewing styles

• Select the type of styles you would like to view in the preview window from the Styles drop-down list.

Select All Variables to display all the questions in the current questionnaire in a list. This can be useful if you are not familiar with style names.

• Check the Fit to Window box to fit the question inside the preview window. This is especially useful when previewing titles and subtitles, which normally fit across the width of the whole page.
• The Sorting option orders the styles in the style list. There are three choices:
  • By Name lists the styles in alphabetical order.
  • Recently Used First lists the styles in most recently used order.
  • By family lists the styles in the family they belong to. The list shows style families in alphabetical order.

Creating new styles

Create a new style based on an existing style by clicking the New button. This copies the attributes of the style and allows you to give it a new name.

Managing temporary styles

Snap XMP Desktop creates temporary styles if you edit a question within questionnaire design.

1. You can convert these temporary styles into full re-usable styles by clicking the Properties button and renaming the style. Click OK to save the style.

2. You can also use a temporary style to overwrite the style it was based on, or set it back to being the base style. Click the Re-assign button to display the Extended Style Assignment dialog. The available choices depend on the selection.
   • Make the style “base style” look like variable changes the base style so it matches the selected style
   • Make all “base style” variables look like variable changes all the variables which have the same style base as the selected one look like the selected one.
   • Assign the style “base style” to variable is re-applies the original style to the variable.

Displaying style information

Click the Properties button to display the Style Properties dialog box. You can make changes to style names, or edit parts of the question. You cannot edit the names of the styles supplied with Snap XMP.

Deleting styles

When you Delete a style any questions in that style return to the appropriate base style. You cannot delete the base styles supplied with Snap.

Renaming a style

If you make changes to elements within an individual question and are working within Design mode  , the new changes will be saved as a new style called (like Grid First). If you have several questions that will be using the same layout as the (like Grid First) one, then you could choose to rename the style.

1. To rename any of your own styles, switch to Style mode 
2. Select one of the questions using the style that you want to rename.

3. Select the Style Properties button 
4. Click in the Name box at the top of the Style Properties dialog box.
5. Type in a new name and click on OK to save the style name within the current survey.

The post Using the Style Organiser appeared first on SnapSurveys.

1. Select the question you would like to change.
2. Select More Styles from the drop-down list of style names, or click the Style Picker button  .
3. The Style Picker dialog appears with the selected question displayed in the preview pane. You can see a list of all of the styles in the questionnaire on the left of the dialog box. To show the question with a different style, select a new style in the list. The preview will change accordingly.

4. Showing ‘All Variables’ displays all the questions from the current questionnaire with their associated style name in a list. This can be useful if you are not really familiar with style names as it allows you to pick styles by variable rather than by style name.
5. This updates the question showing the new style in the Questionnaire Window.

Style Picker options

The post Using the Style Picker appeared first on SnapSurveys.

Click the Finish button to create or update the Slider Control.

If you want to change anything, click the Back button until you reach the relevant page.

The post Slider Control summary appeared first on SnapSurveys.

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The post Add bar slider to the Slider Control appeared first on SnapSurveys.

The post Add bar scale markers to the Slider Control appeared first on SnapSurveys.

2. Click the Browse button to browse for an image for that point. If the image is greyscale, you can change its colour by using the Colourize button.

3. Repeat this for each point.

4. Click Next to choose an image for the bar. You can specify the position of the bar image.

The post Adding points to a Slider Control appeared first on SnapSurveys.

Click Browse to find an image file to use as the slider bar. Snap XMP comes with a number of bars to choose from.

When you have finished, click Next to add points to the slider.

The post Set the Slider Control bar image appeared first on SnapSurveys.

4. Select the one you wish to use. It will appear in preview, allowing you to move the slider to show how the template looks at different settings.

5. When you have the Slider Control you want, click OK.
6. Click the Advanced button to customise the slider bar.

Explore how to customise the Slider Control templates.

Explore more about the Slider Control wizard here.

The post Using a Slider Control template appeared first on SnapSurveys.

A preview pane opens with the wizard and shows how the slider will be displayed during the interview.

Click the Advanced button, if you want to customise the slider. This guides you through all the options to edit the slider.

BY clicking Next to go to each page, you can customise:

• the label or image to display at each code point
• the bar image for the slider
• the scale marker image to specify the code positions on the slider
• the image to represent a slider that moves along the bar
• whether the slider moves smoothly or in discrete steps
• the properties of the code labels and response box

At the end of the Slider Control wizard, there is a summary page that gives a brief report on the options you have chosen. Click the Finish button to update the slider.

The post Slider Control wizard appeared first on SnapSurveys.

Change the Questionnaire window to Data View mode by clicking    on the Questionnaire window toolbar. This shows the case data in questionnaire format. There are two options available:

• Select Case Data to view or print individual responses

• Select Counts to view or print a summary of responses

The post Questionnaire Data View mode appeared first on SnapSurveys.

1. In the Questionnaire window, click Questionnaire properties  to display the Questionnaire Properties dialog box.
2. Select Buttons  in the Section panel to display the buttons properties.

4. Click Design to choose a style for your buttons. This opens the Navigation Design dialog.

5. Select the button design.
6. Click OK to save the changes to all buttons.

Explore more about the questionnaire properties here.

The post Navigation button design appeared first on SnapSurveys.

• choose the image used for the navigation buttons
• choose the style of the navigation progress bar

Open the Select Image dialog from the Navigation Design dialog.

Button design

Progress Bar design

Explore more about the questionnaire properties here.

The post Select button or progress bar images appeared first on SnapSurveys.

1. Click the Tailor | Questionnaire design menu option on the Snap XMP Desktop menu.
2. Click the Fallback info button to open the Fallback Fonts information.

View all the Questionnaire Design tailoring options.

Explore the other Tailoring survey settings.

The post Fallback fonts appeared first on SnapSurveys.

Displaying a question in a different formats

1. Select the question in the Questionnaire window.
2. Select Show in the topics drop-down list.

3. Select one of the question formats available in the next drop-down. The question formats available depend on the selected question.

4. Select the Show checkbox to change the question to the new format. Clear the Show checkbox to return to the original question style.

Question formats

You can also use the Show topic to show or hide a question and to insert a separating line between questions.

Explore more ways of customising questions here.

The post Displaying questions in a different format appeared first on SnapSurveys.

1. Select the question in the Questionnaire window.
2. Select Show in the topics drop-down list.
3. Select Line Before in the next drop-down.
4. Select the Show checkbox. This lets you use the Line Style button.

5. Click the Line Style button. This opens the Separating Line dialog where you can set the appearance of the separating line.

Separating Line dialog

You can also use the Show topic to show or hide a question and to display the question in a different format.

Explore more ways of customising questions here.

The post Insert a separating line between questions appeared first on SnapSurveys.

1. Press Enter to create a new question.
2. In the style selection drop down list change the style to Open Grid First. This will allow you to set up the heading for the first of a series of questions, each of which can contain numbers or text.

3. Click on the box that reads Click here for text. Type your question text and press  or Tab.
4. The cursor will move to the Grid Label of the first row where you can enter your text. Use Ctrl and + to make the box larger if necessary.
5. Press Tab and type the next question text in the next line of the question.

This is an Open Grid Next question. Its question box (and all subsequent boxes) will be the same size as the first box in the question.

6. If you need more questions press Tab again and repeat the process.

If you wish to change the responses to quantities, dates or times, select Responses in the toolbar topic. Following questions will keep the new response type and box size.

Explore more question styles here.

The post Inserting Open Grid questions appeared first on SnapSurveys.

• Open Ended is for a single free format response.
• Open Grid First and Open Grid Next are for free format responses for a series of similar questions, which can come under the same overall question heading.

Inserting an Open Ended question

Use an Open Ended question to collect free format text, number, date or time. A common use is to provide space for general comments.

1. Press Enter to create a new question.
2. In the style selection drop down list change the style to Open Ended, which allows the respondent to enter free format text.

3. Use Click on the box that reads Click here for text and type in your question text.
4. To make the box bigger hold down the Ctrl key and press the + key. Press Ctrl and – to make the box smaller.

If you wish to change the responses to quantities, dates or times, select Responses in the toolbar topic.

Explore more question styles here.

The post Inserting Open Ended questions appeared first on SnapSurveys.

1. Press Enter to create a new question.
2. In the style selection drop down list change the style to Semantic Scale First. If it is not available in the list, select More Styles and scroll to Semantic Scale First in the Style Picker dialog, then click OK. This creates an empty question with two codes.

3. Type your question text, for example “How would you describe the product?” Press the  key to move to the first label. Type the adjective at one end of the scale, such as “Cheap”.
4. Press the  key to move to the first code in the question.
5. Press Tab to add further codes
6. Press the  key to move to the second label and type the adjective at the other end of the scale (such as “Expensive”).

7. Press Tab if you wish to create a grid of semantic scale questions or press Enter to create a new question.

Explore more question styles here.

The post Inserting Semantic Scale questions appeared first on SnapSurveys.

1. Press Enter to create a new question.
2. In the style selection drop down list change the style to Grid First. This will allow you to set up the headings for the first of a series of grid questions.

3. In the area marked Click here for text, type your question text, for example “How did you rate the following?” Press the Tab key on your keyboard.
4. The cursor will now move to the list of codes across the top of the first grid question. Type the first of the possible answers, such as “Good”. Press Tab to create the next code. Type each subsequent answer and follow each by pressing Tab. After the last code press  instead of Tab.
5. The cursor will move to the text of the first Grid Label. Type the first item, such as “Speed of service” and press Tab.

6. This creates the next grid row automatically changing the style to Grid Next for the second and subsequent rows. Type the next Grid Label.
7. Press Tab to create another grid row or press Enter to complete the grid and move to a new question.

Explore more question styles here.

The post Inserting Grid questions appeared first on SnapSurveys.

1. When you complete your list of choices, press Ctrl + Enter to add an Other style question after the Multi Choice question. The style of an Other question contains a question text label and a text box for free format comments.
2. In the area marked “Click here for text”, enter your question text.
3. To make the text box larger press Ctrl + +. Press Ctrl + – to make the box smaller.

The question number is not displayed but can be identified in the notification area of Snap XMP Desktop.

The post Inserting Other questions appeared first on SnapSurveys.

1. Press Enter to start a new question after the currently selected question. By default, this is a single response question and the question style is Single Choice on the toolbar.
2. Select the question style drop-down list on the toolbar and choose Multi Choice in the Style selection drop-down menu. The shape of the response boxes changes from a radio button to a checkbox.

3. You can see an area with “Click here for text”. Type your question text here.
4. Press the Tab key on your keyboard to move the cursor into the area by the first box. This is labelled “Code Label”. Type your first answer code here then press Tab to create and move to the next code label.
5. Continue with the text for the other code labels and press Tab after each one.
6. When you have finished the question, press Enter to start the next question. Press Ctrl + Enter if you wish to add an “Other” question.

Explore more question styles here.

The post Inserting Multi Choice questions appeared first on SnapSurveys.

To switch between the drop-down list or separate boxes:

1. In the questionnaire window, select the question that you wish to turn into a drop-down.

2. Select Show in the toolbar, then select As Drop-down in the next drop-down list
3. Select the Show box to show the question as a drop-down. The question is now shown as a drop-down.

4. Clear the Show box to show the question as response boxes.

Explore more question styles here.

The post Showing questions as a drop-down appeared first on SnapSurveys.

1. Press Enter to start a new question after the currently selected question. By default, this is a single response question and the question style is Single Choice on the toolbar, showing radio buttons as the response box style.

2. You can see an area with “Click here for text”. Type your question text here.
3. Press the Tab key on your keyboard and the cursor will move into an area by the first box, labelled “Code Label”. Type your first answer code here then press Tab to create and move to the next code label.
4. Continue with the text for the other code labels and press Tab after each one.
5. When you have finished the question you can press Enter to start the next question.

Explore more question styles here.

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• Title
• Sub Title
• Instruction

Add a note to your questionnaire by inserting text in one of these styles.

Inserting a title or sub-title

A questionnaire normally starts with a heading together with text to explain its purpose and how it should be completed. As soon as a new questionnaire starts, there are placeholders for a title and then a sub-title.

1. In the area marked “Click here for text”, type the name of your survey. The style displayed in the ribbon at the top of the window is pre-set to Title. The default layout and font for the title is black text in Arial font on a white background.
2. Press Enter when you have set up your title. This displays a sub-title area automatically. The Sub Title style is on the toolbar.
3. Type your sub-title text.

4. Press Enter when you have set up your title and sub-title.

The text of the sub-title automatically moves onto the next line as you type. If you want to force a new line as part of the text of the title or sub-title, click on the appropriate location and press Shift and Enter.

Inserting an instruction

An Instruction can appear anywhere in the questionnaire and can be a note to an interviewer or guidelines to a respondent on how to complete the next section of the questionnaire.

1. Press Enter to create a new question when you have set up your title and sub-title.
2. Change the style to Instruction in the style selection box. This allows you to enter free format text that appears across the entire column of the questionnaire.
3. Type your instruction or information text in the box.

Explore more question styles here.

The post Inserting Notes in your questionnaire appeared first on SnapSurveys.

Explore more about the questionnaire properties here.

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Click New to create a new email alert or click Clone to create a copy of an existing alert.

Select an alert then click Edit to edit an existing alert or Delete to remove the alert.

See also Setting up email alerts.

Explore more about the questionnaire properties here.

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To include a paradata variable, select the system variable, then select Display in questionnaire.

Paradata settings

Explore more about the questionnaire properties here.

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For more information on the options, go to the Accessibility section.

Explore more about the questionnaire properties here.

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The Layout section allows you to specify which standard components, such as a logo or title, appear on every page of your survey and how they look.

Explore more about the questionnaire properties here.

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Explore more about the questionnaire properties here.

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A new interviewer that runs the live survey interviews has been introduced in build 12.10. This was previously set in the Interview section by selecting the option Use new interviewer (beta). The new interviewer is used by default on all new surveys. The legacy interviewer settings are accessed using the Advanced button. The legacy options are set on for any previously created survey where Use new interviewer (beta) was not selected.

New features will only be implemented in the new interviewer. These include question carousels and displaying calculations on the same page without enforced page breaks. If a new feature, such as a question carousel, is added to a survey, the new interviewer will be used automatically.

To use the new interviewer, click the Advanced button and clear the options Use legacy interviewer engine and Generate legacy HTML layout.

Interview settings

Explore more about the questionnaire properties here.

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The available options are

• Default which displays a default thank you page provided by Snap Surveys
• Web page which allows you to specify a web page that the participant is taken to after they submit or save their response. This option can be left blank, in which case participants will receive the default thank you page.
• Close which closes the web browser window after the participant submits their response when the survey is displayed in a pop up window. Please note this will not work when the survey is being displayed in a normal web browser. In this case, the default page is displayed.

Explore more about the questionnaire properties here.

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In paper editions, click the Column Separator button to set the appearance of the column separator.

• Style selects the type of vertical line with <none> set as the default.
• Width selects the width of the printed line
• Colour selects the color of the printed line.

Explore more about the questionnaire properties here.

The post Margins settings appeared first on SnapSurveys.

In paper editions, you can

• set the page size
• set the background colour and picture
• choose the page orientation as portrait or landscape
• choose to print the questionnaire as a booklet
• set the headers and footers on each page

In online editions, you can

• set the screen size
• set the background colour and picture
• choose whether to allow scrolling

Changing the page or screen size

This changes the questionnaire page layout for online editions or page size for paper editions. In online editions, the page size determines which edition is displayed on a device, letting you produce adaptive questionnaires.

1. In the Questionnaire window, change to the edition for the required output, for example, Paper, Phone or PC/Laptop.
2. Click Questionnaire Properties  to open the Questionnaire Properties dialog.
3. In Section, select the Page section.
4. In online editions, in Width, enter the screen width of the device you want this edition to display. The screen width will be different if the device in held in landscape and portrait mode, so choose the appropriate value. Alternatively, select a standard screen size in the drop-down.
5. In paper editions, in Width and Height, enter the page width and height you want to print this edition on. Alternatively, select a standard paper size in the drop-down.
6. Click OK to save your changes.

If the questionnaire will be used on a specific devices then you can test the questionnaire works as expected on that device. Often, participants will use a variety of devices and you will need to test on a number of different sized devices to ensure the layout of each edition is correct.

Note that if you change the page size for one edition, it may affect which of the other questionnaires is delivered to a device.

Adding a picture to the background

Snap Surveys provides a range of background images for surveys that you can download and use in your surveys.

1. Select Background in the topic drop-down.
2. In the next drop-down, select the area to apply the background. To apply the background to the entire question, select (All). To apply the background to the all pages, select (Page).
3. Click the Picture button. This displays the Picture dialog.
4. Select a picture from the file name drop-down or click Browse to browse for the picture file. The picture path name is shown in the drop-down. Click Remove to clear the picture.

5. You can align the picture horizontally using the Horizontal drop-down, with Left, Centre and Right options. You can align the picture vertically using the Vertical drop-down, with Top, Centre, Bottom options.
6. The area assigned for the selected part of the question determines the size of the picture. For an online edition you can select Tile or Fixed to repeat or fix the image. For a paper edition you can select Stretch or Fit to resize the image or Tile and Zoom to repeat or scale the image. This can be done both horizontally and vertically.
7. If available, you can colourize the GIF file by selecting a color from the drop-down.
8. Click Zoom and enter a percentage value to resize the image in the background.
9. Click OK to save the changes.

Using a picture with a background

If the background uses a color and a picture, the color shows in areas where the picture does not fill the space. The background preview area on the toolbar shows a split view with the color in the top half and the picture in the bottom half.

Changes to the background are the same in all language editions for a single output edition, but will not change other output editions as this affects the style.

Explore more about the questionnaire properties here.

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The editions can be edited in the Editions and Style Templates window, available from the Questionnaire toolbar.

Explore more about the questionnaire properties here.

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1. Click on the Variable window toolbar to display the Print Variable Details dialog. You can also select File | Print Report, or press Ctrl + P.

2. Select the report settings you would like.

2. When your selection is complete, press Print to output the required report.

The post Reporting on variables appeared first on SnapSurveys.

This happens when a variable is:

• used in routing
• used by a derived variable
• inserted in the label of a variable
• used in an analysis variable

You can view Sources and Dependencies by clicking .

1. Click to open the Variables window.
2. Highlight the variable you wish to inspect and click .
3. The Sources/Dependencies window opens, showing the selected variable together with any source variables (variables that it depends on) and any variables, reports or analyses that depend on it.

In the example below, the variable Q3a depends on Q3, as Q3a is only asked if the respondent answers Other to Q3. You cannot delete Q3 until the Not Asked condition in Q3a is removed.

In the Sources/Dependencies window you can

• check the details of a dependent by selecting it and clicking
• display the sources/dependencies of a variable by selecting it and clicking or double-clicking the variable
• move to the previous view in the Sources/Dependencies window by clicking
• move forward by clicking

The post Viewing sources and dependencies appeared first on SnapSurveys.

Showing or hiding the question

1. Select Show from the toolbar topic menu.
2. Select (All) from the question element list.

3. Clear the Show box to hide the question. Select the Show box to display the question.

When the question is hidden you can still access it by selecting the Hidden label.

Showing or hiding part of a question

1. Select Show from the toolbar topic menu.
2. Select the question element from the element list.

3. Clear the Show box to hide the question element. Select the Show box to display the question element.

You can also use the Show topic to display a question in a different format and to insert a separating line between questions.

Explore more ways of customising questions here.

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The question text can be placed above or beside the question. The default setting is for the question text to appear above the list of codes and the footnote to appear below the list of codes.

When you select Beside, the question text is to the left of the question codes.

When you change the position of the code box, it is changed relative to the code label. This is usually set to Left or Right for single or multi-choice codes, and Below for the first row of a grid.

The footnote text can be placed below or beside the question. When you select Beside, the question text is to the right of the question codes.

Explore more ways of customising questions here.

The post Changing the position relative to the question appeared first on SnapSurveys.

The elements of the question that you can alter in Margins are: (All), Name, Text, Grid Name, Grid Label, Position, Code Label, Code Value, Data, Check Mark, Code GoTo and Footnote.

You can alter the left, right, top and bottom margins by using the up and down buttons, or typing in new values.

Using (All)

If (All) is selected, the entire question, including the name, text and all of the codes and code labels, moves. Adjusting the left margin moves the entire question to the right. When you increase the top margin, the spacing at the top of each question element increases. The effect is to space out the entire question.

Explore more ways of customising questions here.

The post Changing the question margins appeared first on SnapSurveys.

Change the font type and size

1. In the Questionnaire window, select Font in the topic drop-down list.
2. Select the text, or position the cursor at the start of the change.
3. Select the font type from the drop-down list of fonts available on the device.

4. Select the font size from the drop-down list of font sizes available for the selected font type.

Bold, Italic and Underline

1. In the Questionnaire window, select Font in the topic drop-down list.
2. Select the text, or position the cursor at the start of the change.
3. Click  to make your text bold,  to make it italic or  to underline it.

Highlight the text

1. In the Questionnaire window, select Font in the topic drop-down list.
2. Select the text, or position the cursor at the start of the change.
3. Click  to highlight it in the highlight colour.

4. Change the highlight colour by right-clicking to show the colour palette. Select the highlight colour or click No Highlight at the top of the colour palette.

Change the text colour

1. In the Questionnaire window, select Font in the topic drop-down list.
2. Select the text, or position the cursor at the start of the change.
3. If you wish to change the text colour, select a different colour in the drop-down list.

Clear all formatting

1. In the Questionnaire window, select Font in the topic drop-down list.
2. Select the text that you want to change.
3. Click Reset to clear all formatting from the selected text.

Explore more ways of customising questions here.

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• Columns where you can display the answer choices or codes over one or more columns.
• Grid sets the number of columns equal to the number of codes in the question.
• Down or Across selects the display order of the codes in the columns.
• Full Page sets the question text and code list to the full-page width.
• Semantic shows the grid rows in a semantic style format.
• Compound places adjacent grids in a column layout horizontally across the page.
• None shows the codes adjacent to each other with no columns.

Setting the column layout

1. Select the question or questions that you want to change.
2. Select Columns in the Questionnaire topics menu.

3. In Columns, set the number of columns to display the answer codes. The default is 1 column. You can choose from 1 column to a maximum of 20 columns. When you have a large number of columns, check that the labels are easy to read. The Columns option is only available for single and multiple-choice questions only.
4. Click Grid to show the answer codes as a single line across the page. The number of columns is always the same as the number of codes. If you have a large number of codes, check that the label text shows fully in the available space. The Grid option is only available for single and multiple-choice questions only.
5. Click Full Page to show the both the question text and answer list using the full-page width. This ignores the columns settings specified in the Page section of the questionnaire properties. This is available for all questions.
6. You can toggle between Down and Across. Down orders the codes with the first code at the top of the first column, the second code underneath it. Across orders the codes with the first code at the top of the first column and the second code at the top of the second column. The Down and Across option is only available for single and multiple-choice questions only.
7. You can only use Compound when there are adjacent Grid questions. This places the grids in a column layout horizontally across the page.

Setting a multi column layout

The default settings are Columns set to 1 and Down set on. The codes are displayed underneath in each other in one column.

In this example, there are 2 columns and the order is set to Down. The codes are positioned below each other before starting the next column

Setting a grid layout

Selecting the Grid option sets the number of columns equal to the number of codes in the question.

When the number of codes is high, you may not be able to see all the code labels or boxes. To resolve this, you can use Full Page, reduce the length of the label text, or organise the question into a number of columns.

Setting the layout down or across

When the codes are displayed in columns, the order can be determined using the Down or Across buttons. The default is Down. The order shows the first code at the top of the first column with the second code underneath it. This continues until the column is broken and the next code is displayed at the top of the next column.

When you select Across, the order of the codes shows the first code at the top of the first column with the second code at the top of the second column, which continues to the maximum number of columns. Then the next code is displayed second in the list of the first column.

Setting a full-page layout

When you select Full Page, the layout of the question uses the entire width of the page and will ignore the columns settings in the questionnaire page setup. This is useful where you require some questions, such as instructions, to be full width and other questions to be a smaller width. If you set the page width as the full width, then the layout will not change.

Semantic layout

Semantic scale questions use contrasting adjectives or objects where each pair of items is at opposite ends of a bipolar scale, such as Good to Poor. When you add a Semantic Scale question, this automatically selects the Semantic option in the Columns topic.

You can also display grids as a semantic scale by selecting the Semantic button.

This takes the first and last grid headers and displays the option boxes in between the two opposite descriptions. Note that the code labels need to be visible for each grid row.

Compound

When you select Compound ,the live interview shows the grids next to each other. The grids do not change position in the Questionnaire design window. There are more options available using the Compound topic.

Setting a no columns layout

This settings removes the column layout. The codes labels display adjacent to each other with no columns. This setting is usually used with questions that show as buttons.

Explore more ways of customising questions here.

The post Changing the column layout for a question appeared first on SnapSurveys.

1. Select Find in the toolbar topics drop-down list.
2. Type in the search text in the empty box to the right of the topics drop-down list.

3. Press Enter to search the questionnaire, from the current cursor position to the end of the questionnaire.This highlights the first example of the search text.
4. Press Enter again and to search for the next example.
5. At the end of the questionnaire, confirm to continue the search from the beginning of the questionnaire.

Use the controls Find Next   to find the next occurrence and Find Previous   to find the previous occurrence.

The box containing the search text will store any previous searches in a drop-down list, so you can repeat searches without retyping the text. This is cleared when the Questionnaire window is closed.

Replacing text

Click Find/Replace to open the Find dialog where you have more options to find and replace text.

Explore more ways of customising questions here.

The post Finding text in the questionnaire appeared first on SnapSurveys.

Add the border

1. Select the question or questions in the Questionnaire window.
2. In the topic drop-down, select Border.
3. Choose the style, width and colour of the border. This changes all sides of the border. You can see the border changes in the Questionnaire window.

4. Click the Advanced button to set the appearance of each side of the border.

This change affects all language edition of the same publication, such as all online editions, but the change is not shown in other publication editions, such as paper editions.

Advanced border settings

Set the border properties for each side of the border. You can see the border changes in the Questionnaire window.

Click Close to return to the Questionnaire window.

Explore more ways of customising questions here.

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Changing the background color

1. Select Background in the topic drop-down.
2. In the next drop-down, select the area to apply the background. To apply the background to the entire question, select (All). To apply the background to the all pages, select (Page).
3. Click the Colour button, and select a color from the palette.

Adding a picture to the background

1. Select Background in the topic drop-down.
2. In the next drop-down, select the area to apply the background. To apply the background to the entire question, select (All). To apply the background to the all pages, select (Page).
3. Click the Picture button. This displays the Picture dialog.
4. Select a picture from the file name drop-down or click Browse to browse for the picture file. The picture path name is shown in the drop-down. Click Remove to clear the picture.

5. You can align the picture horizontally using the Horizontal drop-down, with Left, Centre and Right options. You can align the picture vertically using the Vertical drop-down, with Top, Centre, Bottom options.
6. The area assigned for the selected part of the question determines the size of the picture. For an online edition you can select Tile or Fixed to repeat or fix the image. For a paper edition you can select Stretch or Fit to resize the image or Tile and Zoom to repeat or scale the image. This can be done both horizontally and vertically.
7. If available, you can colourize the GIF file by selecting a color from the drop-down.
8. Click Zoom and enter a percentage value to resize the image in the background.
9. Click OK to save the changes.

If the background uses a color and a picture, the color shows in areas where the picture does not fill the space. The background preview area on the toolbar shows a split view with the color in the top half and the picture in the bottom half.

Changes to the background are the same in all language editions for a single output edition, but will not change other output editions as this affects the style.

Adding highlighting in online editions

Highlighting a row makes it clear to the respondent which choice they are selecting. When a respondent moves the mouse over a question, the question label and answer box are highlighted in this color.

Row highlight for selected questions

1. Select the question or questions to highlight.
2. Select Background in the topic drop-down.
3. Select Row Highlight in the second drop-down list.
4. Click the Colour button, and select a color from the palette.

The selected question(s) will now have a highlight when the respondent selects them in an online survey.

Row highlight for all questions

1. Select the question to highlight.
2. Click Style mode on the Questionnaire window toolbar. This changes to style mode and the selected question highlight changes to red.
3. To make highlighting available on all questions, select All Styles from the style menu on the left.
4. Set the toolbar topic to Background.
5. Select Row Highlight in the second drop-down list.
6. Click the Colour button, and select a color from the palette.

All styles will now be highlighted when selected in an online questionnaire.

Explore more ways of customising questions here.

The post Changing the question background appeared first on SnapSurveys.

The available elements are: Name, Text, Grid Name, Grid Label, Code Label, Code Value, Data, Code Box, Code GoTo, Footnote and Answer Area.

• You can specify the horizontal alignment as Left, Centre or Right.

• You can specify the vertical alignment as Auto, Top, Middle or Bottom. 

The alignment set in the question style determines the default settings of the horizontal and vertical alignment.

The alignment can be set for each edition in the survey, for example, you can change the appearance to fit a paper or online survey.

Explore more ways of customising questions here.

The post Aligning text appeared first on SnapSurveys.

• Alignment sets left, centre or right alignment for each question element.
• Background sets the colours and patterns of the background for question elements.  To set backgrounds for the entire questionnaire use page set-up.
• Border allows you to apply borders to questions.
• Boxes sets the shape and size of the boxes for the question codes.
• Break inserts a page break, column break or a section break.
• Columns sets the number of columns used to display the question codes.
• Compound specifies whether the grid is part of a compound grid. This is only available in Design mode.
• Find allows text to be found and/or replaced with questionnaire text.
• Font sets the font type,size andcolor, with settings for bold, italics, underline.
• Margins sets the left, right, top and bottom margins for each element of a question or text item.
• Numbering shows the method of question numbering for each question, together with inclusion and exclusion of Q’s, full stops and brackets.
• Positions sets the position of question text and code boxes relative to each other.
• Response sets the response type of each question to either single, multiple, quantity, literal, date or time.
• Show enables you to select which elements you wish to display on the questionnaire, and which you would like to hide.
• Tabs specifies the relative spaces apportioned to individual elements within a question.

The post Questionnaire topics: Customising questions appeared first on SnapSurveys.

• The way you enter data.
• The date format and two digit date ranges.
• The way data is verified.

You can access the Data Entry Tailoring dialog by:

• Clicking the Tailor | Data Entry menu item.
• Opening the Data Entry window and clicking Tailor .

Tailoring survey settings are available for other windows in Snap XMP Desktop.

Data Entry

Dates

Verification

The post Data entry tailoring appeared first on SnapSurveys.

Other Advanced Tailoring options

• Content with settings for HTML publishing and images.
• Embedding with settings for using embedded data.
• Updates with settings and details on the Snap XMP Desktop software updates.

The post Advanced tailoring: Content appeared first on SnapSurveys.

The General tab allows you to set the default settings for the way Snap XMP Desktop opens.

Other Advanced tailoring options

• Content with settings for HTML publishing and images.
• Embedding with settings for using embedded data.
• Updates with settings and details on the Snap XMP Desktop software updates.

The post Advanced tailoring: General appeared first on SnapSurveys.

Other Advanced Tailoring options

• General with default system settings for all surveys.
• Content with settings for HTML publishing and images.
• Updates with settings and details on the Snap XMP Desktop software updates.

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Other Advanced Tailoring options

• General with default system settings for all surveys.
• Content with settings for HTML publishing and images.
• Embedding with settings for using embedded data.

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• General with default system settings for all surveys.
• Content with settings for HTML publishing and images.
• Embedding with settings for using embedded data.
• Updates with settings and details on the Snap XMP Desktop software updates.

You can open the Advanced Tailoring dialog using the Tailor | Advanced menu.

Tailoring survey settings are available for other windows in Snap XMP Desktop.

The post Advanced tailoring appeared first on SnapSurveys.

Tailoring survey settings are available for other windows in Snap XMP Desktop.

Smart mode switching

These settings turn on shortcuts to switch quickly between Design mode and Style mode in the Questionnaire window.

Smart style settings

These settings default the behaviour for creating a new style when changes are made to a question.

Renumbering

Display options

Diagnose layout

The post Questionnaire design tailoring appeared first on SnapSurveys.

Tailoring survey settings are available for other windows in Snap XMP Desktop.

Variable order

The Variable Order section selects the order that the Variables window displays the variables, by variable name or by the variable’s sequence number.

The Questionnaire window and Data Entry window display the variables by sequence number, so ordering by sequence displays the variables in the same order in the Variables window.

Show overview columns

The Show Overview Columns section contains options to add or remove content in the Variables window. The Variables window always shows the Name, Label, Type, Response and Codes columns.

Show counts in details

The Show Counts in Details section contains options to add or remove response counts in the Variable Details window. The Variable Details window loads more quickly when you do not display the counts, especially when there are a large number of responses.

Save options

The table shows the buttons to save or cancel changes in the tailoring dialog.

The post Variable tailoring appeared first on SnapSurveys.

• the language used to display the topic names
• how the preview pane appears

The Reference tailoring is available by clicking the Tailor | Reference menu.

Tailoring survey settings are available for other windows in Snap XMP Desktop.

Topic language

The Reference window displays the topic names in the preferred topic language. This is the same for all language versions.

The options are:

• Automatic, where the topic name appears in the same language as the variables within the topic. You can set this on the Reference window toolbar.
• A language in the SurveyPak, where the topic name always appears in the specified language.

Preview Pane

You can specify how the selected variable is shown in the Preview pane.
The options are:

• Not scaled, appears as the same size and proportions as it appears in the Questionnaire window.
• Scaled to fit window, appears in the same proportions as it appears in the Questionnaire window, but scaled to fit in the preview pane.
• Scaled if too wide, appears in the same proportions as it appears in the Questionnaire window, but only scaled if too wide to appear in the preview pane.
• Drawn to fit window, appears as the same size as it would in the Questionnaire window, but with proportions suitable to the preview pane.

The post Reference tailoring appeared first on SnapSurveys.

The Analysis Variables Tailoring dialog is available by clicking the Tailoring | Analysis Variables menu.

Tailoring survey settings are available for other windows in Snap XMP Desktop.

Tailoring options

Save options

The table shows the buttons used to save or cancel changes in the tailoring dialog.

The post Analysis variables tailoring appeared first on SnapSurveys.

The Reports Tailoring dialog is available from the Tailoring | Reports menu.

Tailoring survey settings are available for other windows in Snap XMP Desktop.

Tailoring options

Save options

The table shows the buttons to save or cancel changes in the tailoring dialog.

The post Reports tailoring appeared first on SnapSurveys.

Tailoring survey settings are available for other windows in Snap XMP Desktop.

Spelling options

Custom dictionary

A further dictionary, named “Custom.dic” is provided with Snap XMP Desktop. The custom dictionary stores the user’s own library of regularly used words that may not appear in the standard dictionaries. You can also create further specialist dictionaries to keep organisation-specific or industry-specific words in their own dictionary.

Click the Dictionaries button from the Custom dictionary section. This opens the Custom Dictionaries dialog.

• Click New to create a new custom dictionary and Remove to delete the selected custom dictionary
• Click Edit to add words to the selected custom dictionary.
• Click OK to save the changes.

Main dictionaries

Snap XMP Desktop comes with 13 standard dictionaries covering a range of different languages. The Main dictionaries section contains the list of standard dictionaries. During spell checking, if the standard dictionaries do not contain the word, then the spell check searches the custom dictionary. If the word is valid, then you can add it to the custom dictionary for future use.

Click the Dictionaries button from the Main dictionary section. This opens the Main Dictionaries dialog, where you can select additional standard dictionaries or add an extra language dictionary.

The post Spellings tailoring appeared first on SnapSurveys.

Some examples of CAPTCHAs are:

• A checkbox that says, “I’m not a robot”.
• A set of images that the user has to select based on a given criteria (e.g., select all the traffic lights).
• A distorted text or audio that the user must type or speak.
• A mathematical equation or a logic puzzle that the user must solve.

This help page shows you how to create a CAPTCHA , by adding a mathematical calculation image to your survey, which will automatically show a different image based on the time that the participant starts the survey. However, you can create a CAPTCHA that can change at different rates or using different criteria. We have supplied you with various images to allow for an image change every five seconds. The calculation can be as complex as you require.

The CAPTCHA works best at the start or end of the survey. We recommend that the CAPTCHA is displayed on a separate page, using a page break.

Please note:

• CAPTCHA is not currently available on text only accessible surveys where the strict rules and no dynamic content are set.
• This CAPTCHA option does not detect bots, however it may slow them down.

Downloading the sample CAPTCHA images

To help use a CAPTCHA in your survey we have provided some sample images.

Download the sample CAPTCHA images here: captcha-images.zip

Example CAPTCHA style question

Create the derived variable

1. Once you have created your survey, you will need to create a derived variable based on the ID.start paradata variable.
2. Select the Variables icon on the Snap XMP Desktop toolbar.
3. Click on the New Variable button
4. Give the variable the name ‘time’.
5. Select the Type as Derived and the Response as Single.
6. In the Code list, add the following, with each on a separate line:
   • Label ‘1’ and Value ‘ID.start second<16’
   • Label ‘2’ and Value ‘ID.start second<31’
   • Label ‘3’ and Value ‘ID.start second<46’
   • Label ‘4’ and Value ‘true’

7. Save the derived variable and return to the Questionnaire design window.

Add the CAPTCHA images

1. In the Questionnaire design window, add four Open Ended style questions at the start or end of the questionnaire.
2. In each of the questions, add a conditionally asked routing rule based on each code label in the derived variable. For example, in the first question set time = 1, the second question set time = 2 and so on.

3. To insert the CAPTCHA image, place the cursor in the question text area of the first Open Ended question then click the Insert | Image menu.
4. Enter the image file name or click Browse to select the image file. Set the Zoom and Alt Text as required. Click OK.
5. Repeat this for each question, inserting a different CAPTCHA image for each question. This example uses four of the calculation images.
6. On each of the Open Ended questions make sure the following are set in the Questionnaire Properties
   • Must Answer set to Yes
   • Box Scaling set to Fixed
   • Valid set to the answer to the image question.

7. Change the position of the Open Ended box so that is next to the calculation image.
   • Click on Positions from the second drop down box.
   • Change the Question to Beside.

8. Save the changes to the questionnaire.

Invalid CAPTCHA during the interview

If the wrong answer is given, a warning is shown to alert the respondent that they need to re-enter the CAPTCHA response.

The post Adding a CAPTCHA style question appeared first on SnapSurveys.

Finding the Google Font

1. Search Google Fonts or enter “https://fonts.google.com/” in your web browser. This page shows a list of available fonts with example text showing how the font looks.
2. Once you have found your desired font, click on the font to see all the different styles, for example, bold or italic. Click ‘Download Family’, found in the upper right-hand corner. This will download the font file to the downloads area on your device.
3. Install the fonts on your device. This is dependent on the device’s operating system and your organisation’s security procedures.
4. Select the appropriate font style by clicking on the Select option on the right of the font (in this case we have used Roboto Condensed Regular 400)

Using the Google Font in a survey

After you have installed the Google Font, you can use it in your surveys.

1. In Snap XMP Desktop, open the survey in the Questionnaire window.
2. Select the Style Mode icon .
3. Select All Styles from the first drop down menu.

.

1. Select Font from the second dropdown.
2. Select (All) from the third dropdown.
3. Replace the font in the fourth dropdown to the desired font. This will replace the font for all the text in the survey.

Linking the Google Font for interviewing

1. In your web browser, open Google Fonts again and select the View Selected Fonts icon in the upper right-hand corner of the page. (This may also be called View Selected Families with a different icon in the upper right-hand corner.)
2. A new panel will appear, copy the Use on the Web text, making sure the <link> option is selected.

3. In Snap XMP Desktop, open the survey in the Questionnaire window in Design mode. You need to add the Google Font using a custom html field at the beginning of your logo.
4. Insert the cursor at the start of your logo.
5. Right click then select Insert|HTML Field from the pop-up menu.
6. Select Custom HTML.
7. Paste the code from Google Fonts in the HTML field.
8. Click OK.

If you have different logos or title fields on each edition, you will need to repeat this for each edition.

Questionnaire Design View

The Questionnaire design view of your survey should look like this:

Save your survey and upload to Snap XMP Online.

Remember to check all editions of the questionnaire where you want the new font to be used.

Interviewing with the Google Font

Your online survey should appear with the Google Fonts.

The post Using Google fonts in a survey appeared first on SnapSurveys.

Sample survey showing Snap XMP question styles

To help you design your questionnaire we have created a survey explaining all the question types and letting you see how they look in an interview. This survey gives an example of each question type available in Snap XMP. You can select the question types that you are interested or view the survey in full.

Links to help on question styles

• Titles, Sub Titles and Instructions
• Single Choice
• Multiple Choice including Other
• Drop down
• Grids
• Semantic scales
• Open ended questions
• Inline questions
• Drag and Drop – Categorize and Rank
• Rating Check
• Carousels
• AttachIt – File
• Map Controls
• Slider Controls

The post Question Styles appeared first on SnapSurveys.

Adding placeholder text

1. Select the open-ended question in the questionnaire.
2. Select Show from the second dropdown.

3. Select Placeholder in the third drop-down then select the Show checkbox. This enables the from drop-down.
4. Select the label that will provide the placeholder text.
5. If the label is visible, select the label and enter the placeholder text.
6. If the label is hidden, click the Variable Properties icon on the Questionnaire toolbar. This opens the Variable Properties dialog. Enter the placeholder text in the Value column for the selected label. Click OK.

The placeholder text is shown in a light grey color.

Using placeholders in an interview

In an interview the question shows the placeholder text as it is displayed in the Questionnaire design window.

When the respondent enters the first character in the text box then the placeholder text is removed and replaced with the respondent’s response.

The post Using placeholder text appeared first on SnapSurveys.

All the questions included as inline questions must be created before they can be used in an Inline Question field. Inserting an Inline Question field to any text in the questionnaire creates an inline question. When an Inline Question field is created, it is shown in the questionnaire as the variable name inside double angled brackets << >>, for example, <<Q1.1>>. During the live interview, the inline question is displayed so that the respondent is shown the inline question instead of the placeholder seen in the questionnaire design window.

Setting up the questions

When setting up the questions, you need to create a main question then create a number of subsequent questions that will become the inline questions. In the example used in these instructions, the main question is a multi-choice question which asks the respondent to supply further information, when a selection is made, using inline questions.

1. Open the survey in the Questionnaire design window.
2. Click New Question to add a new question in the questionnaire.
3. In the question style menu, select Multi Choice.

4. In the area marked “Click here for text”, enter the question text. For example, “How did you find out about us?”
5. Press the Tab key and the cursor moves into the first code label. Enter the first of your answer codes. Press Tab to create and move to the next answer code. Continue with the text for the other code labels and press Tab after each one.

6. Next, create two Other style questions for use as the inline questions. Make sure there are no page breaks between the main question and the inline questions.
7. Click New Question to create the first Other question. In this example, the question name is set to Q1.1 using a naming convention that helps to show these questions are grouped together.
8. In the question style menu, select Other. Enter the text “which channel?”
9. Click New Question to create the second Other question.
10. In the question style menu, select Other. Enter the text “which site?”

11. Click Save   to save the changes made to the questionnaire.

Inline questions with routing

When you add routing to the inline questions, it only shows, during the live interview, if the answer is selected.

1. Select the Other question “which channel?” and click Routing Rules on the Questionnaire window toolbar to set up the routing.

2. Click Add to create a new routing rule.
3. In Type, select Conditionally Ask Question and click OK.

4. The Routing Rules dialog expands and fills with information. (You can also see this by clicking Details>> on the Routing Rules dialog and hide it by clicking Details<<.)

5. In the If box. Enter the routing condition. In this example, “Q1=2”. The “2” refers to code 2 (Radio Ad) of Q1.
6. Click OK to save the routing rule.
7. Repeat the process for the second inline question “which site?”.

Inserting Inline Question variable fields

1. Position the cursor in the text at the location where you require the inline question.

2. Check that the Topic drop-down is Font which shows the Insert button.

3. Click the Insert button and select Variable Field from the menu. This displays the New variable field dialog.

4. Complete the fields to define the dynamic text:
   • The Variable list contains all the variables and paradata for the questionnaire. Select the variable to insert from the list.
   • In Aspect, select Inline Question.
   • In Modify case, choose the case used to display the text: Normal, UPPER CASE, lower case, Sentence case, Title Case.

5. Click OK. The question number is displayed inside double angled brackets, e.g., <<Q1.1>>, this will be replaced by the inline question when a respondent is answering the questionnaire.

6. Click Save   to save the changes made to the questionnaire.
7. You can test the inline questions by publishing the survey and launching a preview in Snap XMP Online or Snap XMP Desktop.

During the live interview the Inline Question is displayed in the question.

Formatting inline questions

Inline questions use the formatting of the question, at the point of insertion of the Inline Question variable field.

This is shown in the following example where the question asking, “which channel?” is shown in blue with a larger font size, but the Inline Question variable field is shown in a smaller, red font.

When the question is formatted in an interview the inline question is shown in the smaller, red font using the Inline Question variable field formatting. This results in an inline question that integrates with the question text.

As a result, the inline question may lose any of the original text formatting, such as, bold, italic, colour and size.

The inline questions may also have their controls, such as boxes and text boxes resized for a better integration with the surrounding text or questions.

Example 1: Creating a form using inline questions

In this example, an instruction question contains three inline questions requesting personal details from the respondent.

The inline questions are provided by the three following questions: an open-ended question asking for the respondent’s name, a drop down asking for gender and another open-ended question asking for their email address.

During the interview the demographic questions are inserted into the instruction question providing the inline question format.

Example 2: Creating a conversational style form

Inline questions can also be used in a conversational style form with the inline questions included as part of the text rather than formatted underneath each other.

The inline questions are provided by the same three following questions: an open-ended question asking for the respondent’s name, a drop down asking for gender and another open-ended question asking for their email address. These questions are positioned to follow on after each other rather than underneath each other as in a standard form.

During the interview the demographic questions are inserted into the instruction question providing the inline question format.

Example 3: Creating calculations as the respondent answers questions

Another use is to create calculated inline questions to build up results as the respondent answers questions.

In this example, the respondent is asked how much they spend on different categories and the total spend is calculated as well as the percentage of that total that each represents.

During the interview the total spend and percentages are calculated as the respondent fills in their answers.

Example 4: Creating forms that ask for parts of a date separately

Use inline questions to ask for the day, month and year parts of a date separately.

Inline questions are set up for different parts of a date separately. These are used in an instruction to ask for the respondent’s date of birth.

During the interview the date questions are inserted into the instruction question providing the inline question format.

Explore more question styles here.

The post Inline questions appeared first on SnapSurveys.

To combine the grids into a compound grid, they must:

• follow each other in the questionnaire
• not have page breaks between the grids
• contain the same number of questions or rows
• contain grids or open series. These are the question styles Grid First, Grid Next and Open Series First, Open Series Next or styles that are based on them.
• have the same Show settings for Space before and Line before

Create the first grid

The first grid or open series question sets the questions that are used for each row. You can add question text in subsequent grids but when they are combined in the compound grid only the question text from the first grid will be shown.

In this example, a Grid First question starts the compound grid.

1. Click New Question to add a new question.
2. In the style selection drop down list change the style to Grid First. This will allow you to set up the headings for the first of a series of grid questions.

3. In the area marked Click here for text, enter your question text, for example “Please tell us about your experience today.”
4. Press the Tab key on your keyboard and enter the first answer, such as “Good”. Press Tab to create the next code and enter each subsequent answer. After the last code press the Down arrow   instead of Tab.
5. The cursor will move to the text of the first Grid Label. Type the first item, such as “Coffee Shop” and press Tab.
6. This creates the next grid row automatically changing the style to Grid Next for the second and subsequent rows. Enter the next Grid Label.

7. Press Tab to create another grid row or press Enter to complete the grid and move to a new question.

Create subsequent grids

Create the other grids that form part of the compound grid in the same way. Multiple grids can be added to the compound grid, but consideration should be given to the layout of the questionnaire.

When adding the grids make sure there are no page breaks between them.

In this example, an open series question asks the respondents how much they spent.

1. Click New Question to add a new question.
2. In the style selection drop down list change the style to Open Series First. This will allow you to set up the heading for the first of a series of questions, each of which can contain numbers or text.

3. In the area marked Click here for text, enter your question text.
4. Press Tab and enter the text for the first row.
5. Press Tab. and enter the text for the next row. This automatically changes the style to Open Series Next for the second and subsequent rows.
6. Press Tab. and enter the text for the next row. This automatically changes the style to Open Next for the second and subsequent rows.
7. If you need more questions press Tab again and repeat the process.

8. If you wish to change the response type, select Response in the toolbar and select the response type. In this example, the response type is Quantity. Any following questions will keep the new response type.

Combine the grids

The next step is to combine the grids and open series questions to create the compound grid.

1. If you do not want the question number showing across the compound grid, remove the question numbers on the grids by selecting Show and clearing the Show option for the Name.

2. Select the first row of the second or subsequent grid.
3. In the menu, select Columns from the second drop-down.
4. Click the Compound button to set this grid as part of the compound grid. The display of the grids in the Questionnaire design window will not change.

5. Repeat this for any further consecutive grids that are part of the compound grid.

When this compound grid appears in a live interview, the open series question (Q2) displays adjacent to the grid question (Q1).

Adjusting the proportional width used by each grid

By default, the grids within the compound grid are automatically spaced across the web page. You can adjust the width of each grid set up in the compound grid.

After you have set up the compound grid, you can set the widths in the Questionnaire design window.

1. Select the grid in the questionnaire.
2. Select ‘Compound’ in the toolbar and you then have the option to specify whether the grid is the starting point for a compound grid or whether it continues to be a part.

3. To turn the setting off, you can select the option Not a compound grid. This is the setting shown if the grid question is not part of a compound grid.
4. The sizing defaults to Auto. With this setting, the grid width is automatically calculated during the live interview.
5. To set the proportional width, clear the Auto checkbox. This displays a percentage width the grid will use. Enter the percentage required.
6. Repeat this for each grid set up in the compound grid.
7. Test that the compound grid display in the required way by previewing the questionnaire.

If one of the grids is set to auto, and the other grids have a percentage specified, then the automatically sized grid is displayed with the minimum size required. The other grids will be displayed in the specified ratio across the rest of the available page width.

If you set the combined percentages to more than 100%, Snap XMP Desktop will set them in the ratio they are specified in. For example, if you have 3 grids and you set them all to 50%, Snap XMP Desktop will set them to around 33% each.

Different Editions

In a survey that has multiple editions you will need to consider how the layout of the questionnaire will look for each edition during the live interview.

You must set up the compound grid for each edition. Editions used for smaller screens such as for a phone or tablet may not be suitable for larger compound grids.

Customising the compound grid

The appearance of each grid or open series can be customised individually. When the grids are combined in a compound grid, each grid is displayed with its own styling, including fonts, colours and background.

If you want to create a uniform grid with the same styling, customise each grid in the same way. Creating a question style for the compound grid helps make sure that all the grids have the same appearance.

If you want each section of the grid to be distinct then style each grid as required.

Please note: The line spacing settings given by Space before and Line before (found in the Show option) must be the same for all grids regardless of styling.

Testing the compound grid

The compound grid does not show in the Questionnaire design window, only the individual grids are available.

When you test the compound grid appearance, publish the questionnaire as a preview. In Snap XMP Desktop, more information is available at Testing the questionnaire online and in Snap XMP Online more information is available in the Previewing the published survey section in Publishing your survey.

Please note: The compound grids are only available with the new interviewer. If the grids are not showing as a compound grid, make sure you are using the new interviewer. You can check this in the Questionnaire properties. Select the Interview section and click the Advanced button then clear both interview settings.

The post Compound Grids appeared first on SnapSurveys.

This question style is especially useful to present larger grids on smaller screens, such as smartphones and tablets, as the respondent only sees one question row at a time. This can also be helpful to ensure that a question row isn’t missed in a large grid as the rows are shown one at a time.

In Snap XMP Desktop, grid and semantic scale questions can be displayed in a carousel format. The question carousels are available for all online editions. The question remains displayed in the grid format in the questionnaire design but is shown as a carousel when run in a web browser as a preview or a live interview. The carousel appearance can be changed by setting the font, background colours and box style.

There is also a video introducing the question carousel at Question Carousel from Snap Surveys on Vimeo.

Creating a question carousel

The questionnaire must contain a grid or semantic scale question that can be shown as a question carousel.

1. In the Questionnaire design window, select the Grid First or Semantic Scale First question.
2. Select Show in the Toolbar Topic list
3. Select As Carousel in the next drop-down menu and check the Show box. The question appearance does not change in the questionnaire design.

4. Click the Options button to show the 2 settings:
   • Select automatically display to set the next question to display automatically when the respondent has selected an answer for the current question.
   • Select show count to show the current question row being answered out of the total number of questions in the carousel
5. Repeat steps 1 to 4 for each online edition, as required, in the questionnaire.
6. Click Save to save the changes to the questionnaire.

Note that is advised that grids that display as a dropdown, which is often the case in phone and tablet editions, are changed to the standard grid box format before converting to a question carousel.

Testing the question carousel

The grid or semantic scale question appearance does not change when the question is changed to the carousel style. To test that the question carousel is shown in the required format you will need to publish the questionnaire in preview mode.

1. Click Publish icon on the Questionnaire toolbar.
2. In Method, select Preview only then click the Publish button. This launches a test version of the questionnaire in a web browser.
3. Check that the question carousel behaves as expected.

Changing the carousel appearance

The appearance of the carousel can be changed in the same way as other questions. You can change:

• Background color of the carousel cards
• Font of the question, grid label and box text
• Box style of the answers
• Show images instead of text

Changing the background

The background colour of the carousel cards is determined by the background colour of the grid label.

1. In the Questionnaire design window, select the rows of the grid or semantic scale question.
2. Select Background in the Toolbar Topic list.
3. Select Grid label in the next drop-down menu.
4. Click the Color button and choose a background colour then click OK

5. Click Publish icon on the Questionnaire toolbar.
6. In Method, select Preview only then click the Publish button. This launches a test version of the questionnaire in a web browser. Note that the colour of the cards is the same as the background color of the grid label.

Changing the font

1. Select the grid label then select Font in the Toolbar Topic list.
2. Select the font options for the text.
3. Repeat for each grid label, as required.

4. Click Publish icon on the Questionnaire toolbar.
5. In Method, select Preview only then click the Publish button. This launches a test version of the questionnaire in a web browser. Note that the text of the cards uses the font set for the grid label.

Changing the box style

1. In the Questionnaire design window, select the rows of the grid or semantic scale question.
2. Select Boxes in the Toolbar Topic list.
3. Select Images in the next drop-down menu.
4. Click the Images button and choose a box style then click OK

5. Click Publish icon on the Questionnaire toolbar.
6. In Method, select Preview only then click the Publish button. This launches a test version of the questionnaire in a web browser. Note that the answer selection options under the carousel cards use the box style.

Inserting an image on the carousel cards

1. Select the grid label then select Font in the Toolbar Topic list.
2. Click Insert then select Image.

3. Browse to the image and click OK.
4. Repeat for each grid label, as required.
5. Click Publish icon on the Questionnaire toolbar.
6. In Method, select Preview only then click the Publish button. This launches a test version of the questionnaire in a web browser. Note that the card image is used from the grid label.

Explore more question styles here.

The post Question carousels appeared first on SnapSurveys.

Showing variable properties in the Questionnaire window

1. Each variable has a set of individual properties. The properties depend on the type of question. You can examine and change the properties when you are in Design mode   in the Questionnaire window.
2. Select one or more questions.
3. Click   to display the Variable Properties dialog box, or right-click and select Variable Properties from the context menu
4. The Variable Properties dialog will be displayed

5. You can then edit the property values. If you have selected several questions of the same type, you can change any properties they share.

Properties for all questions

Properties for closed questions only

Properties for multi-response questions only

Properties for open questions only

The post Variable properties appeared first on SnapSurveys.

In Snap XMP, a survey can use multiple languages. An edition is created for each language added to the survey.

In Snap XMP, the map control can be used to allow the respondent to answer a question, or in this case, to choose a language by selecting an image.

Blank multi-lingual survey templates supplied with Snap XMP

Snap XMP is supplied with a multi-lingual survey template that already has a language edition built into them. The supplied survey templates differ by location and, at present, include:

• Blank Template with Welsh Edition in UK
• Blank Template with Spanish Edition in US
• Blank Template with French Edition in US
• Blank Template with French Edition in Canada
• Blank Template with Dutch Edition in Europe
• Blank Template with Spanish Edition in Europe
• Blank Template with Dutch and French Edition in Europe

These are available in the Reference SurveyPak provided in each region.

Creating a survey using the Blank multi-lingual survey templates

When you create a new survey in Snap XMP select the survey template with the required language. In this example, the Blank Template with Welsh Edition survey template is used.

1. Click Survey Overview   on the Snap XMP Desktop toolbar. This opens the Survey Overview window.
2. Click Online Surveys   on the Survey Overview toolbar to show the online surveys.
3. Click   to create a new online survey.
4. Choose one of the multi-lingual survey templates as a starting point for the new survey. In this example, the Blank Template with Welsh Edition template is used. Select the survey template and click Next.

5. Enter the new survey’s name, title and location, then click OK.
6. This creates a survey with editions for PC/laptop, tablet, phone and paper in English and Welsh. The edition details are shown on the tabs at the bottom of the questionnaire window.

7. Immediately below the title there is a question asking the respondent to choose their preferred language. This is defined in the survey template by setting the ID.Language paradata as displayed in the questionnaire. This is set up in the Paradata section of the questionnaire properties.

Creating a map control

This section shows how to convert the multi-choice language question to a map control.

1. Select the language question and in the questionnaire toolbar, select Show in the second dropdown then select As Map Control in the third dropdown and select the Show checkbox.

2. This shows an area under the question text that says Double click to define Map Control. Double click on this area. This opens the Map Control Editor.
3. The next step is to import an image that contains the visual selection for each language. In this example, an image of the Welsh and British flags is used. Click the File menu then Import image. Browse to the image and click Open. The image is displayed in the Designer tab of the Map Control Editor.
4. Next, you need to define the shape of the clickable area for each language. First, set the colour of the outline by clicking the Outline pen . Select the colour and width required and click OK.

5. Click the Tools menu then select a shape. In this case, Square is selected. Draw the area around each flag.

6. Click Fill then select a colour and intensity, then click OK. This will show as a highlight when the respondent selects the flag.

7. Use the Preview tab to test how the map control will behave during the interview.

8. Click OK to save the map control. If you wish to save the map control to use in other questionnaires, click the File menu then Save map control from the Designer tab.
9. Repeat Step 1 for each edition of your survey that requires the map control for the language question.
10. Click Save to save the changes to the questionnaire.

Further Information

The Blank templates are a good starting point but, in Snap XMP, you can also add an additional language as well as create a new language edition.

There is also a webinar Multi Lingual Surveys and Forms from Snap Surveys on Vimeo  to help you build multi-lingual surveys.

The post Selecting the language in a multi-lingual questionnaire using the map control appeared first on SnapSurveys.

In this tutorial, the style mode is used to show how to customise check boxes and radio buttons in the closed question styles including Multi Choice, Single Choice, Grid and Semantic Scale styles. In Snap XMP Desktop, the default style is a check box for multiple response questions and a radio button for single response questions. Snap XMP Desktop provides image files that you can use for check boxes and radio buttons. These are in pairs, comprising an empty and a checked/selected version of each graphic. You can:

• use the defined pairs of Snap XMP Desktop box graphics
• combine the Snap XMP Desktop box graphics into different pairs
• use your own graphics

The Snap XMP Desktop graphic box naming convention is used to define pairs of check boxes and radio buttons. If you create your own images, using the same naming convention will let you see them in the list of On and Off images when you browse for them. Groups of check boxes and radio buttons with the same name will be synchronized, if this option is selected.

Once the new question style is complete you can save the new style to use in other questionnaires or create a Survey Template based on the questionnaire.

Step 1: Setting the box images

In this tutorial, a Multi Choice question style is used and the boxes are set to a specific image in Style mode.

1. In the Questionnaire window, click Style Mode on the Questionnaire toolbar.
2. Select the Multi Choice question. Selected questions are highlighted in red in Style mode.
3. In the Question style list, select All ‘Multi-Choice’ Styles. Any changes will be applied to all questions with a Multi Choice question style.

4. Select Boxes in the topics list then select Images in the adjacent list, as the type of box.

5. Click the Images button on the toolbar to open the Image Checkboxes dialog.

6. Check the Synchronise box to apply a set of four images that are defined using the Snap XMP Desktop graphic box naming convention.
7. Click the Edit button by the Off (unselected) box. This opens the Image Properties dialog.

8. Click Browse to select a new image for the boxes. Snap XMP Desktop checkbox images are stored in the sub-folder Styles\Checkboxes of your installation folder.
9. Select the folder containing the image size you want then select the image style required.

10. Set a color in the Colourize Gif field if you want to match the box color to your branding.
11. Click OK to use the selected style for checkboxes and radio buttons in all your multi-choice questions.
12. Click OK again to return to the questionnaire. All the Multi Choice questions show the updated check box images.

Step 2: Saving the new question style

You can save any changes as a question style so they can be re-used.

1. Make sure you are in Style mode and select the multi-choice question you have changed.
2. Click Style Organizer on the Questionnaire toolbar. This opens the Style Organiser.
3. The style of the selected question is highlighted and an image of the question is displayed in the Example pane.

4. Click Properties to open the Style Properties dialog
5. Change the Name to describe the style.
6. Click OK to save your style. The new style is now available for you to use elsewhere in the survey.

Further information can be found in the help on Changing the question boxes and Using Styles.

Saving the questionnaire styles

The questionnaire styles can be saved in a Style Template or the questionnaire can be used to create a Survey Template.

To save the question styles as a Style Template:

1. Click to change to the Design mode.
2. Click on the toolbar to open the Editions and Style Templates dialog.
3. Click Save to save the style template. You can use these styles in a different questionnaire by loading the saved style template from the same dialog.

Saving the questionnaire to create a Survey Template is described in the tutorial Creating a branded Survey Template.

If there is a topic you would like a worksheet on, email to snapideas@snapsurveys.com

The post How to customise check boxes using style mode appeared first on SnapSurveys.

The easiest way to link to a YouTube video is to use the embed code provided on the YouTube site. This is a piece of HTML used to embed the link to your chosen video. This tutorial shows how to link to one of Snap Survey’s videos available on YouTube, explaining how to find the embed code and insert it into your questionnaire. Additionally, the tutorial shows how to insert your organisation’s video files directly into the questionnaire.

You can insert media objects directly in your survey, but you must link to a YouTube video as it is not stored with the survey.

If you insert video objects directly into your survey, you may have problems, as the people viewing the videos may have different video applications. This means that unless they have downloaded and installed the correct video player to see your video, they may not be able to view the video at all.

If you are not dealing with confidential information, it is usually better to upload the video to a site such as YouTube, and then link to the uploaded video, rather than inserting the video directly. Even then there may be some problems, depending on the capabilities of the device, its browser and its installed video applications.

Step 1: Getting the YouTube link

Find the video that you wish to link to on the YouTube site. The example used in this tutorial is at https://www.youtube.com/watch?v=12JyM-byxfs&list=PLOh-638DOTITHo-KkavRW1INQhlE1fAdx.

1. Click the Share button below the video.

2. This displays a set of ways to share the video. Click the Embed button.

3. An area displays showing the HTML code you need to embed the video in your survey. Click Copy to copy the link text to the clipboard. This is used for creating the link described in step 2.

Step 2: Inserting the YouTube link

1. Click Questionnaire to open the Questionnaire window. Select the online edition(s).
2. Place the cursor where the YouTube video will be inserted and click the Insert button.
3. Select HTML Field from the list. This opens the New HTML Field dialog.
4. Select the Custom HTML radio button.
5. Paste the text you copied from the YouTube embed field into the HTML pane.

6. Click OK to close the dialog. The inserted HTML code displays as a single tag in your survey.
7. Publish your survey. The YouTube video is available to the participant when they complete the questionnaire. The look of the video link will vary depending on the browser you are using.

Inserting your own video file

To insert a video directly into the survey, you will need to have access to the video file. You can embed small video files directly in the survey where it will be stored with all the other survey information. If the video is large, it is better to put it somewhere else on the Internet (such as YouTube) and link to it in the same way that you linked to the YouTube video.

1. Place the cursor at the point where you wish to insert the video. This can be in any question but the Title, Sub-title or Instruction question styles are the most suitable, as they do not require any response.
2. Click the Insert button and select Media Field from the menu. This opens the New media field dialog.
3. Click Browse to select the media file. The file must be available locally or on your organisation’s network. You can use most multimedia file types.

4. Set the width and height for the file to display. This needs to be large enough to display controls for users to play a multimedia file. You may need to publish and preview the survey to get an accurate size.
5. Set autoplay to 1 to play the file automatically when the partiicpant opens the questionnaire page.
6. When you are happy with the settings, click OK.A link for the video is shown in the questionnaire.
7. Publish the questionnaire in preview to check that the video displays correctly. The look of the video controls will vary depending on the browser you are using.

If you wish to change the size of the display or the properties of the media object after it is inserted, double click the media file icon. This opens the New media field dialog.

Further information

You can insert audio files into your survey in the same way. See: Adding multimedia.

For information about inserting HTML links and code, see: Using HTML.

If there is a topic you would like a tutorial on, email to snapideas@snapsurveys.com

The post Using YouTube videos in a questionnaire appeared first on SnapSurveys.

Step 1: Creating the survey

1. In Snap XMP Desktop, open the Survey Overview window.
2. Click  to create a new survey. This opens a list of survey templates. Select the required template as the starting point for your survey. This example uses the Blank Template provided with Snap XMP Desktop. This creates a questionnaire with editions for PC/Laptop, Tablet, Phone and Paper.
3. Click Next. This opens the New Online Survey dialog for online surveys or the New Survey dialog for offline surveys.
4. Enter the survey name and title. For online surveys choose the folder location.
5. Click OK. The new survey opens in the Questionnaire window, by default. The questionnaire has 4 editions: PC/Laptop, Tablet, Phone and Paper. You will need to check that the column layout you have set up works for the editions that are used.
6. Add a title, sub-title and questions to the questionnaire.

7. Click to save the changes.

Step 2: Setting the survey to multiple columns

1. Click Questionnaire properties to open the Questionnaire properties dialog.
2. Select the Margins section, and set the Columns to 2.

3. Click OK.

Note: You may notice that this adjustment and the upcoming Step 3 adjustments have little or no impact on the survey’s layout in Design Mode. This is because the column layout is finalized when the survey is previewed, later in step 4.

Step 3: Controlling the column layout

1. When the questionnaire is running the Title and Sub-title variables are usually displayed across the full width of the page. Select the question and select the Columns topic then ensure that the Full Page option is enabled. (Note: The number to the right of the Columns selection is used in a separate feature to determine the column layout of the answer codes in a single or multi choice question.)

2. Similarly, select the remaining questions in the survey and ensure that the Full Page option is not enabled.

3. Click Save to save the changes.

Step 4: Previewing the questionnaire

1. Select File | Publish to open the Publish Questionnaire dialog.
2. Set the Method to Preview Only.

3. Click Publish to view the final column layout.

If there is a topic you would like a tutorial on, email to snapideas@snapsurveys.com

The post Multi-Column Layouts appeared first on SnapSurveys.

Slider Controls are made up of several graphics, plus some instructions on how they match to a question. All the information required for a Slider Control template is contained in a single file with an SLD extension. To make changes, you need to extract all the information, edit the graphics, and put them back into the Slider Control. This can be saved as a new Slider Control template.

In this example the Slider Control template uses a five-step rating scale with code labels Very poor to Very good. This tutorial describes how to change the images used in the template and how to adapt the templates to show different rating scales.

Extracting the Slider control template

1. On the Snap XMP Desktop toolbar, click Questionnaire to open the survey in the Questionnaire window.
2. Click New Question  to add a new question.
3. Select the Single Choice question style and then press Tab until you have 10 codes.

4. Select Show in the toolbar topics menu then select As Slider Control in the next dropdown list and select the Show box.

5. Click the Slider Control button to open the Slider Control wizard. Alternatively, you can double-click the grey area representing the slider.
6. Select the template you wish to change in the Slider Control wizard dialog.

7. Click the Extract button. This allows you to choose the folder where the files will be saved.
8. Select the folder to store the images, or click Make New Folder to store them in a new folder then click OK. Files containing the extracted graphics are saved to the selected directory.

Editing the extracted graphics

Any changes can be made to the graphics. If you change the height of horizontal graphics or width of vertical bars, you will need to make changes to the slider buttons and the graphic positions as well. For simplicity, this tutorial only changes the length of a slider bar.

1. Open your preferred graphics software used to edit the graphics.
2. Open the graphic to edit. The names of horizontal slider graphics are prefixed by “Horz” and vertical ones by “Vert”.
3. Save a copy of the graphic under a different name
4. Make the required edits. In this case, double the length of the horizontal bar image.
5. Save the edited bar graphic.
6. Check if you need to change the graphic for the slider button to match the new slider. To edit the graphic to match, make a copy of the button image before you make the required changes.

Using the new graphics in a Slider Control

1. Return to the questionnaire.
2. Double click the Slider control to open the Slider Control wizard, if it is not open.
3. Select the template that you wish to change.
4. Click Advanced. This opens the Points on slider page of the Slider Control wizard. The points on the five-point template have been duplicated to create a ten point style that matches the question. The Snap code label column shows the code labels used in the questionnaire.

5. Click the  button by the top image. This opens the Insert Image dialog.
6. Click Remove and then click OK to remove the image and display the code label instead.
7. Repeat for all the other images. If you are not using images, make sure that you have a text label for each point, as it will be displayed when the respondent moves the slider to that point.
8. The preview shows the slider displaying the code labels instead of images. Move the slider button the whole length of the bar to confirm that you have removed all the images.

Using the new slider graphic

1. Click Next to set the bar graphic.

2. Click Browse to find your edited graphic. The preview window changes to show the longer bar.
3. If you have also changed the slider button graphic, click Next twice to go to the Slider page where you set the slider button graphic, and browse for a graphic.

Lining up the code labels with the slider

By default, the code labels are put in the space left for the graphic. They now look a little high compared to the slider.

1. From the Slider page in the Slider Control wizard, click the Next button twice to move to set the position of the code labels.

2. Set the vertical space to 10. The preview shows the new position of the code labels. Change the number again if the code labels need further adjustment.

3. Click Finish to save your changes in the survey. You can turn your new slider into a template by clicking Save As.

If there is a topic you would like a tutorial on, email to snapideas@snapsurveys.com

The post Customizing the Slider Control templates appeared first on SnapSurveys.

Snap XMP Desktop includes predefined images that you can use in your surveys, these are called Map Controls. Snap Surveys also provides a range of rating scales that you can download and use. This tutorial shows how to add a map control to your survey.

Step 1: Add a question to your survey

This section shows how to add a single question as a Map Control, you can also use multiple-response questions.

1. In the Survey Overview window, open your survey.
2. Click New Question and set the question style as Single Choice. This adds a new Single Choice question.

3. Enter your questionnaire text, in this example “Overall, how satisfied are you with your visit to the mall?”
4. And the text for the answers, Very Satisfied, Satisfied, Neither satisfied nor dissatisfied, Dissatisfied and Very dissatisfied.

Step 2: Add the map control

The question is converted to a Map Control using the Show toolbar topic. You can then set up your Map Control using the Map Control Editor.

1. Select the question you want to convert to a Map Control
2. Choose the Show topic and select As Map Control then click the Show checkbox.
3. Double-click the grey area or click the Map control button on the toolbar to open the Map Control Editor.
4. Select File | Load Map Control.
5. For this example, double click the ‘Lrg 5 Point Emoji Pos to Neg.isf’ file.

6. Click the Preview tab at the base of the Map Control Editor.

7. Click on each smiley face in turn to check it behaves as you would expect (you are able to see the code label in the hover text).
8. Click OK to save the Map Control and return to the questionnaire.
9. Click Save to save the questionnaire.
10. Once the questionnaire is ready you can publish it and preview in Snap XMP Desktop or Snap XMP Online to test the question behaves as required.

Further resources

Further information can be found at: Creating a Map for analysis using an existing style explains how to change the way areas appear when the user clicks on them and Creating interactive images with a Map control

There is a reference guide to the Map Control Editor.

If there is a topic you would like a tutorial on, email to snapideas@snapsurveys.com.

The post Using clickable images as answer choices appeared first on SnapSurveys.

• You can write the translation yourself (create a new language edition, and type in the translation)
• You can use an external translator (create a text file to be translated, and import the translated file)
• You can use pre-translated questions (create all the language editions that you need, and add a question that already has translations)
• Use Snap XMP Desktop to automatically translate all the questions it recognises using reference questions (open the reference window and then use the Translation Wizard).

If you use standard questions, you can add them to a multi-lingual SurveyPak, and then re-use them in other surveys, either by adding them directly to a multi-lingual questionnaire, or using the automatic translation facility.

This tutorial explains how to export a file to send to an external translator and re-import the translated text to create a bilingual survey. The example uses a translation from English to Spanish.

Step 1: Exporting the original version of your survey

These steps assume that you have created your questionnaire in one language before you start.

1. In the Survey Overview window, click Questionnaire to open the survey in the Questionnaire window.
2. Select File|Translation to display the Translation Wizard dialog.
3. In Action, select Prepare External Translation.

4. Click Next. In Export, select Reference file only to create a list of the phrases that need translating. If you already have translated some of the questions, export to a Reference with a matched translation. This creates two files, one with the list of text to be translated, and one with the list of texts that have been translated (with gaps for untranslated text).

5. Make a note of the File name you use so you can find it later. Check the Omit repeated content box to leave out phrases that are used in multiple places (for example, ratings questions might all have the same possible answers).
6. Click Start to generate your file. When the export has completed, you will be given a brief report. If you want to keep a copy of the report, click Send To to save it to a file.
7. Click OK to close the window.

Step 2: Sending the file to the translator

You now have a text file that you can send to your translator. They need to produce a translated file that matches the file that the translation wizard has produced. It needs to have the same number of lines and the same instructions to the translation wizard. These should not be translated. It also needs to be a plain text file (not a Word document).

The instructions are used to describe the question, and are all in capitals. For example, a section of the questionnaire appears in the file like this

START
NOTE 2 (ref:N2)
About Yourself 
NOTE 3 (ref:N3) 
Please spend a few moments filling in this questionnaire. SUMMARY 
Spend a few moments filling in questionnaire 
NOTE 4 (ref:N4) 
Please read each question carefully and tick a box to indicate your answer. 
SUMMARY 
Read each question carefully 
QUESTION 5 (ref:Q1) 
Are you male or female? 
SUMMARY 
Respondent gender 
ANSWER 
Male 
Female 

You would ask your translator to translate the phrases between the lines in capitals. Their translation would look something like this.

START
NOTE 2 (ref:N2)
Sobre Usted
NOTE 3 (ref:N3)
Por favor, dedique unos instantes a rellenar este cuestionario.
SUMMARY
Dedique unos instantes a rellenar este cuestionario
NOTE 4 (ref:N4)
Por favor, lea detenidamente cada pregunta y marque una casilla para indicar su respuesta.
SUMMARY
Lea detenidamente cada pregunta
QUESTION 5 (ref:Q1)
¿Es usted hombre o mujer?
SUMMARY
Género
ANSWER
Hombre
Mujer

The generated translation file starts with a set of notes for the translator

• please translate between ‘START’ and ‘END’
• please do not translate START, END, TOPIC, NOTE, QUESTION, SUMMARY, ANSWER, FOOTNOTE, LANGUAGE: , etc.
• please do not add or remove lines
• Un-translatable questions may be removed provided the declaration line is left (and only this line)

{The declaration line is the line containing the reference name eg ‘(ref:V101)’}

• Please only place comments or warnings about a question at the end of the declaration line, following the ‘(ref:Vn)’

Step 3: Importing the new translated file

Before importing the translation, check your translated text file to make sure it has the same number of lines as the original, and all the lines in capitals are the same as in the original file.

For the import you will need both the original exported file and the translated file.

1. Open the questionnaire in the Questionnaire design window. When you import the translated fileY this creates a new language edition of your questionnaire.

2. Select File|Translation to open the Translation Wizard dialog.
3. Select Apply External Translation in the Action drop-down and click Next.

4. Select the original language as the Reference Language. This is English in our English to Spanish example.

6. Set the File name for the Reference Language to the file that you exported from the survey in Step 1.
7. Select Add Language as the translation language. This adds a new language edition to your questionnaire. (If you already have the correct language in your questionnaire, just select it in the list.)

8. The Define Language dialog opens. Set the language name in the Name list and click OK.

9. Set the File name for the Translation language to the translated text file.
10. Click Start.
11. When the translation import finishes, you will see a report window. This shows the report on a question with numerals, where the numbers are the same in both languages.If you want to keep a copy of the report, click Send To to save it to a file.
12. Click OK to clear the window.
13. The translated language is added to your questionnaire. Click on the new edition tab to display it. By default, a language question is inserted at the beginning of the questionnaire, allowing the respondent to select the language they would like to use. This language question can be edited as required.

Further information

If you would like to find out more about running a multi-lingual questionnaire, see Languages.

For more information about running a survey in multiple languages, see the worksheet Creating a new language edition.

If there is a topic you would like a tutorial on, email to snapideas@snapsurveys.com

The post Translating your survey appeared first on SnapSurveys.

Grid layouts can be affected by this and Snap XMP Desktop provides several tools to assist you in laying out grid questions and adjusting positioning of the separate elements.

This tutorial shows you how to adjust the layout of a grid question:

• Set the grid boxes so that they are vertically centred
• Hide the question number and remove the space left for it
• Change the spacing between the grid elements
• Adjust the page margins

The original grid question before the changes is shown:

Step 1: Removing question numbers

1. In the Questionnaire window, click Style Mode .
2. Select All Styles from the question style list. Any changes made will now affect all questions.
3. Select Show from the toolbar topic menu.
4. Select Name (for question numbers) or Grid Name (for grid question numbers) from the element list.
5. Clear the Show box to hide the question numbers.

The question is shown with no question number:

Step 2: Align response boxes vertically

The preview shows that the response circles are vertically aligned with the bottom of the row. You can change that by adjusting the alignment.

1. In the Questionnaire window, click Style Mode .
2. Select All ‘Grid’ Styles from the question style list. Any changes made will now affect all Grid question styles.
3. Select Alignment from the toolbar topic menu.
4. Select Code Box from the element list.
5. The first box (showing Center in the image) gives the horizontal alignment.
6. The second box (showing Middle in the image) gives the vertical alignment.

7. Set the vertical alignment to Middle.

Step 3: Adjusting the grid question spacing

The spacing of a grid question is calculated proportionately to the browser window size. This is because you do not know how respondents will be viewing your questionnaire. You can define the amount of available space that is given to each element using the Tabs option. The diagram below shows the element names and the areas they affect.

Remove the space left for the hidden question numbers

1. Make sure that the Questionnaire window is in Style Mode . If you have switched to design mode in the mean time, click Style Mode  again
2. Select All Styles from the question style list.
3. Select Tabs from the toolbar topic menu.
4. Select Name from the element list.

5. Reduce the space for the Name element down to 0%. This will move the questions to the left-hand side of the questionnaire.

The grid question is shown with the spacing removed:

Increase the space between the grid columns and remove the right-hand space

The code gutter describes the space between the grid columns. Increasing the code gutter will increase the width of the grid and display the code boxes further apart.

The code verge describes the space between the last grid column and the right hand side of the questionnaire.

1. Make sure that the Questionnaire window is in Style Mode . If you have switched to design mode in the mean time, click Style Mode  again
2. Select All ‘Grid’ Styles from the question style list.
3. Select Tabs from the toolbar topic menu.
4. Select Code Gutter from the element list.

5. Increase the space for the Code Gutter element to 15%.
6. Select Code Verge from the element list.

7. Reduce the space for the Code Verge element down to 0%. This removes the space between the question and the right-hand side of the window.

8. Align the grid row labels with the question text by setting the Code Offset to 0%.

Step 4: Changing the page settings

1. Click Publish from the Questionnaire toolbar.
2. Set the Method to publish your questionnaire to Preview only.
3. Click the Publish button to display the questionnaire as it will appear to the participant. There’s still space between the edges of the window and the grid question in the published survey. This is set in the Margins option in Questionnaire properties.

4. Click  to open the Questionnaire properties dialog.
5. Select Margins in the Section list.
6. Set all the margins value to 0px and click OK.

7. Publish your questionnaire to preview again. Your grid question should now expand to fit the whole of the browser window.

If there is a topic you would like a tutorial on, email to snapideas@snapsurveys.com

The post Laying out a grid question for an online survey appeared first on SnapSurveys.

The options available depend on the selected edition in the Questionnaire window. All options are available for Snap Online editions. In Paper and Scanning editions, the available options are Edition, Page, Margins, Paradata and Texts.

• Edition
• Page
• Margins
• Submit
• Interview
• Buttons
• Layout
• Accessibility
• SOI
• Paradata
• Alerts
• Texts

The post Questionnaire properties appeared first on SnapSurveys.

Tailoring Settings

The tailoring settings are available for the following:

• Variables
• Data Entry
• Analysis
• Reports
• Spelling
• Questionnaire Design
• Analysis Variables
• Languages
• Reference
• Online Account
• Advanced

Tailor | Current Window will tailor the window that is currently being used, and any changes that you keep or use will immediately affect the information displayed in that window.

The post Tailoring survey settings appeared first on SnapSurveys.

1. Open the survey in the Questionnaire window in Design Mode.
2. Select the question where you want to add the currency sign.

3. Select Show from the Topics menu.
4. From the next drop-down select Grid Label and place a tick in the box next to Show.

5. Delete the pre-existing text and type in the currency sign, then from the Topics menu select Alignment and set to Right.
6. If you wish to increase the size of the currency sign, select the symbol then select Font from the Topics menu and change the font size.
7. Select Tabs from the Topics menu and change the Tab percent for Grid Label to the desired location and set the Code Offset to 0%.

If there is a topic you would like a tutorial on, email to snapideas@snapsurveys.com

The post How to display a currency sign beside a code box appeared first on SnapSurveys.