Webinars Archives | SnapSurveys Support documentation for Snap Surveys products Mon, 25 Nov 2024 14:47:34 +0000 en-GB hourly 1 https://wordpress.org/?v=6.4.5 https://www.snapsurveys.com/support-snapxmp/wp-content/uploads/2020/07/favicon-32x32-1.png Webinars Archives | SnapSurveys 32 32 Question in an email invite https://www.snapsurveys.com/support-snapxmp/snapxmp/question-in-an-email-invite/ Thu, 21 Nov 2024 10:19:28 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=12634 This webinar shows you how to boost engagement by including a survey question in the body of your email. This feature is designed to boost engagement by making it easy for people to give feedback.

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This webinar shows you how to boost engagement by including a survey question in the body of your email. This feature is designed to boost engagement by making it easy for people to give feedback.

Adding a question in the email body also breaks up the text, making the email easier to read.

This can increase the chances that the recipient will continue reading and respond to the survey.

Related Help

Question in an email invitation

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]]> Designing accessible surveys https://www.snapsurveys.com/support-snapxmp/snapxmp/designing-accessible-surveys/ Mon, 28 Oct 2024 14:25:15 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=12531 Watch this 30-minute pre-recorded webinar to understand how WCAG 2.2 guidelines can make your surveys accessible to everyone.

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Watch this 30-minute pre-recorded webinar to understand how WCAG 2.2 guidelines can make your surveys accessible to everyone. Dive into accessibility essentials, from visual and auditory to cognitive and mobility support. See how implementing these standards extends your reach and improves usability on all devices. By adhering to WCAG 2.2 and aligning with US Section 508 and EN 301-549 standards, you’re not just meeting compliance—you’re committing to inclusivity, ensuring every voice is heard.

Related help

Creating an accessible version of your questionnaire

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]]> Tabbed Surveys and Forms https://www.snapsurveys.com/support-snapxmp/snapxmp/tabbed-surveys-and-forms/ Tue, 01 Oct 2024 09:13:41 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=12392 This webinar covers how to use Tab controls to change the linear layout of your questionnaires and forms.

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This webinar covers how to use Tab controls to change the linear layout of your questionnaires and forms.

Tabbed surveys allow for easy navigation through a form – without a set route from start to finish. Each page is accessible using tabs at the top of the screen. There’s no need to scroll or click ‘next’ to view another page.

Tabs are useful for audits and evaluations, where a respondent may complete one section before another, or for forms used by multiple people, who each need to complete a different section.

Related help

Using a Tabbed Questionnaire design

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]]> Scanning Paper Surveys & Forms https://www.snapsurveys.com/support-snapxmp/snapxmp/scanning-paper-surveys-forms/ Mon, 29 Jul 2024 14:04:44 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=12247 While the majority of survey data around the world is now collected via on online questionnaire or form, there will always be a need to reach certain groups with pen and paper. This might be due to technical, geographical, or environmental limitations. This webinar shows you how to scan in your paper questionnaires and forms, […]

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]]> While the majority of survey data around the world is now collected via on online questionnaire or form, there will always be a need to reach certain groups with pen and paper. This might be due to technical, geographical, or environmental limitations.

This webinar shows you how to scan in your paper questionnaires and forms, avoiding the need to manually enter the data. It includes some important tips to ensure your questionnaires and forms are accurately read in by the scanner.

Related help

Designing your scanning questionnaire

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]]> 360 Surveys https://www.snapsurveys.com/support-snapxmp/snapxmp/360-surveys/ Mon, 29 Apr 2024 10:28:35 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=11823 This webinar is third in our series of Group Questionnaires and 360 Surveys webinars. The first webinar covers designing a group of similar surveys that can be sent to multiple people via one link. The second webinar looks at how to analyse the data from these surveys using Smart Reports. You’ve seen how to design […]

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]]> This webinar is third in our series of Group Questionnaires and 360 Surveys webinars. The first webinar covers designing a group of similar surveys that can be sent to multiple people via one link. The second webinar looks at how to analyse the data from these surveys using Smart Reports.

You’ve seen how to design a group questionnaire and analyse the data.

Now this webinar guides you through using those techniques to create and analyse a 360 survey.

Typically, 360 Surveys are used in a workplace scenario. Employees are asked to complete a number of questionnaires: giving feedback on their peers, their superiors, their subordinates and also feeding back on themselves. When it comes to analysis, this webinar covers comparing and benchmarking your own views and compares them with those given by the different colleague sets (peers, superiors, subordinates).

Related help

Group Questionnaires

Setting up a database link for group questionnaires

Related videos and webinars

Group Questionnaires Part 1

Group Questionnaires Part 2

Participants in Snap XMP Online

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]]> Group Questionnaires Part 2 https://www.snapsurveys.com/support-snapxmp/snapxmp/group-questionnaires-part-2/ Mon, 18 Mar 2024 12:16:58 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=11599 This webinar is the second in our series of Group Questionnaires and 360 Surveys webinars. The first webinar covers designing a group of similar surveys that can be sent to multiple people via one link. The follow-up webinar looks at how to analyse the data from these surveys using Smart Reports. These complex reports help […]

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]]> This webinar is the second in our series of Group Questionnaires and 360 Surveys webinars. The first webinar covers designing a group of similar surveys that can be sent to multiple people via one link.

The follow-up webinar looks at how to analyse the data from these surveys using Smart Reports. These complex reports help you understand the data across multiple surveys over time.

Related help

Group Questionnaires

Setting up a database link for group questionnaires

Related videos and webinars

Group Questionnaires Part 1

360 Surveys

Participants in Snap XMP Online

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]]> Group Questionnaires Part 1 https://www.snapsurveys.com/support-snapxmp/snapxmp/group-questionnaires-part-1/ Mon, 11 Mar 2024 12:22:08 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=11573 This webinar is the first in our series of Group Questionnaires and 360 Surveys webinars. This enables a series of similar questionnaires to be distributed to a participant using a single survey link invitation. An example could be a college or university evaluation of courses and modules throughout the year. A single link is sent […]

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]]> This webinar is the first in our series of Group Questionnaires and 360 Surveys webinars. This enables a series of similar questionnaires to be distributed to a participant using a single survey link invitation.

An example could be a college or university evaluation of courses and modules throughout the year. A single link is sent to each student, which takes them to their personalised evaluation page, allowing the participant to view the page whenever they like.

Related help

Group Questionnaires

Setting up a database link for group questionnaires

Related videos and webinars

Group Questionnaires Part 2

360 Surveys

Participants in Snap XMP Online

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]]> Snap XMP API https://www.snapsurveys.com/support-snapxmp/snapxmp/snap-xmp-api/ Mon, 04 Dec 2023 09:50:18 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=10854 The Snap XMP API can be used to integrate surveys with your own systems. This webinar provides a simplified overview of the Snap XMP API, explaining the jargon and outlining your options. Perfect for non-developers to find out about the possibilities an API can bring. Related help API Reference Exporting response data to Power BI

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]]> The Snap XMP API can be used to integrate surveys with your own systems.

This webinar provides a simplified overview of the Snap XMP API, explaining the jargon and outlining your options. Perfect for non-developers to find out about the possibilities an API can bring.

Related help

API Reference

Exporting response data to Power BI

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]]> Connectors https://www.snapsurveys.com/support-snapxmp/snapxmp/connectors-2/ Tue, 28 Nov 2023 09:45:02 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=10439 Connectors allow the simple transfer of data between surveys, by sending information from a completed survey to use in a new survey. This means you can establish a participant database quickly and easily from an existing survey. You can also seed information that allows for greater personalisation, based on previously given answers. Here are some […]

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]]> Connectors allow the simple transfer of data between surveys, by sending information from a completed survey to use in a new survey.

This means you can establish a participant database quickly and easily from an existing survey. You can also seed information that allows for greater personalisation, based on previously given answers.

Here are some example uses that the webinar covers:

  • Form mailing lists
  • Follow-up surveys after training
  • Ongoing product testing
  • 360 surveys

Follow-up surveys can be automatically scheduled to send after a set period – such as 6 weeks later.

Webinar

Related help

Connectors help article

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]]> Engaging Question Styles https://www.snapsurveys.com/support-snapxmp/snapxmp/engaging-question-styles/ Tue, 28 Nov 2023 09:44:48 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=10437 Survey fatigue affects everyone. So it is important to consider the respondent when designing your questionnaires and forms. This webinar guides you through the different question types and styles available in Snap XMP, helping to improve respondent engagement. Learn the different ways to encourage complete and accurate responses, as well as trying to reduce respondent […]

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]]> Survey fatigue affects everyone. So it is important to consider the respondent when designing your questionnaires and forms.

This webinar guides you through the different question types and styles available in Snap XMP, helping to improve respondent engagement.

Learn the different ways to encourage complete and accurate responses, as well as trying to reduce respondent dropout rates.

Related help

Question Styles

Related videos and webinars

3 Engaging Question Styles with XMP

Making Surveys Dynamics and Engaging

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]]> Analysis in Snap XMP Online https://www.snapsurveys.com/support-snapxmp/snapxmp/analysis-in-snap-xmp-online/ Tue, 28 Nov 2023 09:44:30 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=10434 This webinar guides you through the best ways to analyse your data in our online platform, including using real-time data to help you see the latest responses. With Snap XMP Online, you can access your response data in real-time and from anywhere using a web browser. From the pre-built top level Summary Reports through to […]

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]]> This webinar guides you through the best ways to analyse your data in our online platform, including using real-time data to help you see the latest responses.

With Snap XMP Online, you can access your response data in real-time and from anywhere using a web browser.

From the pre-built top level Summary Reports through to creating your own individual tables, charts, lists and clouds, learn how to quickly analyse your questionnaires and forms.

Related help

Viewing the analyses

Creating Analyses

Viewing the reports

Related videos

Snap XMP – Analysis in Snap Online

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]]> Questionnaire routing and validation in Snap XMP Online https://www.snapsurveys.com/support-snapxmp/snapxmp/questionnaire-routing-and-validation-in-snap-xmp-online/ Tue, 28 Nov 2023 09:44:15 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=10432 This webinar focuses on getting more out of your online surveys through questionnaire routing and validation. Find out how to direct respondents through the answering process, guiding them to the areas relevant to them. Answer validation can be added to ensure that the data collected is accurate, relevant, and ready to analyse. Adding dynamic validation […]

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]]> This webinar focuses on getting more out of your online surveys through questionnaire routing and validation.

Find out how to direct respondents through the answering process, guiding them to the areas relevant to them. Answer validation can be added to ensure that the data collected is accurate, relevant, and ready to analyse.

Adding dynamic validation helps ensure that your collected data is usable, and the experience for the respondent is as smooth as possible. The overall benefit is that it helps with engagement and can lead to better response rates, avoiding respondent drop out.

Related help

Routing

Validation

Related videos

Snap XMP – Survey Logic in Snap Online

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]]> Questionnaire Design in Snap XMP Online https://www.snapsurveys.com/support-snapxmp/snapxmp/questionnaire-design-in-snap-xmp-online/ Tue, 28 Nov 2023 09:43:48 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=10429 This webinar guides you through designing your questionnaire in Snap XMP Online from your web browser. Learn how to build your forms quickly using the supplied base templates, utilising the different question types available to you, including some of the new interactive question types. Related help Building the questionnaire Inserting your questions Related videos Snap […]

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]]> This webinar guides you through designing your questionnaire in Snap XMP Online from your web browser.

Learn how to build your forms quickly using the supplied base templates, utilising the different question types available to you, including some of the new interactive question types.

Related help

Building the questionnaire

Inserting your questions

Related videos

Snap XMP – Creating the Questionnaire in Snap Online

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]]> Snap XMP features update – February 2023 https://www.snapsurveys.com/support-snapxmp/snapxmp/snap-xmp-features-update-february-2023/ Tue, 28 Nov 2023 09:43:30 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=10426 This webinar is led by our CEO, Dr Steve Jenkins, talking about the changes to the Snap XMP platform. You can find out how the new features can enhance your surveys and make your life easier. It will be led by our CEO – Dr Steve Jenkins. What’s in the webinar? The webinar will cover: […]

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]]> This webinar is led by our CEO, Dr Steve Jenkins, talking about the changes to the Snap XMP platform. You can find out how the new features can enhance your surveys and make your life easier.

It will be led by our CEO – Dr Steve Jenkins.

What’s in the webinar?

The webinar will cover:

  • New questionnaire design features
  • New interview features
  • New analysis features
  • Changes to Snap XMP Online
  • Additions to Marketplace and the Snap Surveys homepage

Related help

Compound Grids

Question carousels

Inline questions

Introduction to Quotas and Screen Outs

RIM weighting

Sharing between users and teams of an organization

Pre-built surveys and questionnaires

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]]> Creating reports – Part 2 https://www.snapsurveys.com/support-snapxmp/snapxmp/creating-reports-part-2/ Tue, 28 Nov 2023 09:43:17 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=10423 This webinar continues the Creating reports webinar series that started with Creating Reports in Snap XMP – Part 1. In this webinar, find out how dynamic content can improve your Reports, from identifying the best and poorest performing areas, to dynamically including or excluding content based on triggers from the data. Related help Creating a […]

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]]> This webinar continues the Creating reports webinar series that started with Creating Reports in Snap XMP – Part 1.

In this webinar, find out how dynamic content can improve your Reports, from identifying the best and poorest performing areas, to dynamically including or excluding content based on triggers from the data.

Related help

Creating a simple report

Creating reports that include automatic text

Inserting dynamic data from a ranked table to put highest and lowest values in your report

Related videos and webinars

Creating Reports in Snap XMP – Part 1

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]]> Creating reports – Part 1 https://www.snapsurveys.com/support-snapxmp/snapxmp/creating-reports-part-1/ Tue, 28 Nov 2023 09:43:01 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=10420 This webinar shows you how to get started with Reports and covers the basics including creating the report, adding report instructions, tables, charts and word clouds. Learn how to improve the layout to create clear and easily read reports. Related help Introduction to Smart Reporting Creating a simple report Adding report instructions Related videos and […]

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]]> This webinar shows you how to get started with Reports and covers the basics including creating the report, adding report instructions, tables, charts and word clouds.

Learn how to improve the layout to create clear and easily read reports.

Related help

Introduction to Smart Reporting

Creating a simple report

Adding report instructions

Related videos and webinars

Creating Reports – Part 2

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]]> Exploring Charts with Filtering, Ordering and Scoring https://www.snapsurveys.com/support-snapxmp/snapxmp/exploring-charts-with-filtering-ordering-and-scoring/ Tue, 28 Nov 2023 09:42:47 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=10417 Charts play an important part in analysing your survey response data. They give a visual representation of the data that is easier to understand. Learn how to use charts to compare different demographic groups or areas, focus attention on specific groups by using filtering and ordering, and use scoring to find mean values. Related help […]

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]]> Charts play an important part in analysing your survey response data. They give a visual representation of the data that is easier to understand.

Learn how to use charts to compare different demographic groups or areas, focus attention on specific groups by using filtering and ordering, and use scoring to find mean values.

Related help

Creating a simple chart

Related videos and webinars

Analysis Overview Webinar

Getting started with Tables, Filtering and Ordering in Snap XMP

Analysis in Snap XMP Online

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]]> Getting started with Tables, Filters and Ordering https://www.snapsurveys.com/support-snapxmp/snapxmp/getting-started-with-tables-filters-and-ordering/ Tue, 28 Nov 2023 09:42:31 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=10412 Tables play an important part in analysing your survey response data. They give a visual representation of the data that is easier to understand. Learn how to use tables to compare different demographic groups or areas, as well as how to use filtering and ordering to focus attention on specific groups. Related help Defining an […]

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]]> Tables play an important part in analysing your survey response data. They give a visual representation of the data that is easier to understand.

Learn how to use tables to compare different demographic groups or areas, as well as how to use filtering and ordering to focus attention on specific groups.

Related help

Defining an analysis

Related videos and webinars

Analysis Overview Webinar

Exploring Charts with Filtering, Ordering and Scoring

Analysis in Snap XMP Online

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]]> Summary Dashboard and Summary Reports https://www.snapsurveys.com/support-snapxmp/snapxmp/summary-dashboard-and-summary-reports/ Tue, 28 Nov 2023 09:42:18 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=10407 Every survey in Snap XMP automatically includes four reports. This webinar shows how to use these reports and looks, in more detail, at the Summary Dashboard, the latest addition to these reports. Learn how to customise and run the Summary reports, as well as sharing them with other Snap XMP users, such as colleagues and […]

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]]> Every survey in Snap XMP automatically includes four reports. This webinar shows how to use these reports and looks, in more detail, at the Summary Dashboard, the latest addition to these reports.

Learn how to customise and run the Summary reports, as well as sharing them with other Snap XMP users, such as colleagues and customers.

Related help

The standard reports in Snap XMP Desktop

Viewing the reports in Snap XMP Online

Viewing the Summary Dashboard report

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]]> How to analyse open ended questions https://www.snapsurveys.com/support-snapxmp/snapxmp/how-to-analyse-open-ended-questions-2/ Tue, 28 Nov 2023 09:42:05 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=10405 Open ended questions give respondents the opportunity to enter free text answers that go into more depth about their feelings, opinions or knowledge. Learn how to analyse responses to open ended questions using list and word clouds. Related help Creating a list of literal responses Creating a word cloud of literal responses

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]]> Open ended questions give respondents the opportunity to enter free text answers that go into more depth about their feelings, opinions or knowledge.

Learn how to analyse responses to open ended questions using list and word clouds.

Related help

Creating a list of literal responses

Creating a word cloud of literal responses

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]]> Building better surveys – Email Alerts https://www.snapsurveys.com/support-snapxmp/snapxmp/building-better-surveys-email-alerts/ Tue, 28 Nov 2023 09:41:50 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=10403 Send email notifications every time a specific reply is given, such as, a respondent asking for more information about your products or your customer service team following up on a respondent’s comments. Learn how to create email alerts, choosing the event that triggers the email and who receives the alert. Related help Setting up email […]

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]]> Send email notifications every time a specific reply is given, such as, a respondent asking for more information about your products or your customer service team following up on a respondent’s comments.

Learn how to create email alerts, choosing the event that triggers the email and who receives the alert.

Related help

Setting up email alerts

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]]> Building better surveys – Branded survey templates https://www.snapsurveys.com/support-snapxmp/snapxmp/building-better-surveys-branded-survey-templates/ Tue, 28 Nov 2023 09:41:36 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=10399 Use branded survey templates to quickly create surveys with your organisation’s branding. This webinar shows how to create a survey template with your organisation’s logos, colours, graphics and question styles, that you can use to create branded surveys. Related help Introduction to Survey Templates Creating a question bank in a SurveyPak Related videos and webinars […]

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]]> Use branded survey templates to quickly create surveys with your organisation’s branding.

This webinar shows how to create a survey template with your organisation’s logos, colours, graphics and question styles, that you can use to create branded surveys.

Related help

Introduction to Survey Templates

Creating a question bank in a SurveyPak

Related videos and webinars

Branded Templates and SurveyPaks

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]]> 3 ways to make your surveys more engaging https://www.snapsurveys.com/support-snapxmp/snapxmp/3-ways-to-make-your-surveys-more-engaging/ Tue, 28 Nov 2023 09:41:23 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=10396 Learn how to create engaging surveys that keep your respondents interested, improving your response rates. This webinar shows how to include three visual styles of question, Rank, Categorise and Map Controls, to make your survey appealing. Related help Creating a Drag and Drop question Creating interactive images with a Map control Selecting the language in […]

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]]> Learn how to create engaging surveys that keep your respondents interested, improving your response rates.

This webinar shows how to include three visual styles of question, Rank, Categorise and Map Controls, to make your survey appealing.

Related help

Creating a Drag and Drop question

Creating interactive images with a Map control

Selecting the language in a multi-lingual questionnaire using the map control

Related videos and webinars

Engaging Question Styles

Making Surveys Dynamics and Engaging

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]]> Making surveys dynamic and engaging https://www.snapsurveys.com/support-snapxmp/snapxmp/making-surveys-dynamic-and-engaging/ Tue, 28 Nov 2023 09:41:10 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=10393 Learn how to create engaging surveys that keep your respondents interested, improving your response rates. This webinar shows how to include visual question styles, such as, sliders and map controls, as well as masking, validation and setting an initial value. Related help Using a Slider Control Creating a Drag and Drop question Creating interactive images […]

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]]> Learn how to create engaging surveys that keep your respondents interested, improving your response rates.

This webinar shows how to include visual question styles, such as, sliders and map controls, as well as masking, validation and setting an initial value.

Related help

Using a Slider Control

Creating a Drag and Drop question

Creating interactive images with a Map control

Using masking

Setting an initial value

Related videos and webinars

Engaging Question Styles

3 Engaging Question Styles with XMP

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]]> Analysis Overview https://www.snapsurveys.com/support-snapxmp/snapxmp/analysis-overview/ Tue, 28 Nov 2023 09:40:57 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=10388 This webinar gives an overview of the analysis available in Snap XMP Desktop. Learn how to create a top line summary of your survey data, basic tables and charts and run the standard reports.

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]]>

Description

This webinar gives an overview of the analysis available in Snap XMP Desktop. Learn how to create a top line summary of your survey data, basic tables and charts and run the standard reports.

Related help

Creating a top line analysis of your survey

Creating a frequency table

Creating a simple chart

Creating a word cloud of literal responses

The standard reports

Related videos and webinars

Getting started with Tables, Filtering and Ordering in Snap XMP

Exploring Charts

How to analyse open ended questions

Snap XMP – Summary Dashboard & Summary Reports Webinar

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]]> Multi lingual surveys and forms https://www.snapsurveys.com/support-snapxmp/snapxmp/multi-lingual-surveys-and-forms/ Tue, 28 Nov 2023 09:40:40 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=10381 This webinar shows how to create a survey in more than one language, using a single survey link containing the questionnaire in a number of languages. Participants can simply choose the language in which they prefer to complete the survey. Learn how to create multi lingual surveys and templates, translate your survey and direct your […]

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]]> This webinar shows how to create a survey in more than one language, using a single survey link containing the questionnaire in a number of languages. Participants can simply choose the language in which they prefer to complete the survey.

Learn how to create multi lingual surveys and templates, translate your survey and direct your respondents to a language specific thank you page on completion.

Related help

Languages

Translating your survey

Selecting the language in a multi-lingual questionnaire using the map control

Dynamically changing the website shown on submit

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]]> Routing and Analysis Expressions https://www.snapsurveys.com/support-snapxmp/snapxmp/routing-and-analysis-expressions/ Tue, 28 Nov 2023 09:40:23 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=10384 Learn how to use routing expressions to decide which questions your respondents see, and analysis expressions to analyse a subset of your response data. Related help Routing rule expressions Filter expressions

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]]> Learn how to use routing expressions to decide which questions your respondents see, and analysis expressions to analyse a subset of your response data.

Related help

Routing rule expressions

Filter expressions

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]]> Branded templates and SurveyPaks https://www.snapsurveys.com/support-snapxmp/snapxmp/branded-templates-and-surveypaks/ Tue, 28 Nov 2023 09:40:07 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=10373 Use branded survey templates to quickly create surveys with your organisation’s branding. This webinar shows how to create a survey template with your organisation’s logos, colours, graphics and question styles, that you can use to create branded surveys. Related help Introduction to Survey Templates Creating a branded survey template Adding a survey template to a […]

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]]> Use branded survey templates to quickly create surveys with your organisation’s branding.

This webinar shows how to create a survey template with your organisation’s logos, colours, graphics and question styles, that you can use to create branded surveys.

Related help

Introduction to Survey Templates

Creating a branded survey template

Adding a survey template to a SurveyPak

Related videos and webinars

Building better surveys – Branded survey templates

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]]> Participants in Snap XMP Online https://www.snapsurveys.com/support-snapxmp/snapxmp/participants-in-snap-xmp-online/ Tue, 28 Nov 2023 09:27:06 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=10376 Letting participants know about your questionnaire and providing an easy way to participate, is essential for a successful survey. This webinar shows how to upload a list of participants, choose to include seeded pre-answers in the questionnaire and send invitations and reminders that can be personalised. Related help Managing your participants Managing your invitations Creating […]

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]]> Letting participants know about your questionnaire and providing an easy way to participate, is essential for a successful survey.

This webinar shows how to upload a list of participants, choose to include seeded pre-answers in the questionnaire and send invitations and reminders that can be personalised.

Related help

Managing your participants

Managing your invitations

Creating invitations using the email editor

Sending email invitations to your participants

Related videos and webinars

Snap XMP – Participants in Snap Online

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]]> Randomise in Snap XMP https://www.snapsurveys.com/support-snapxmp/snapxmp/randomise-in-snap-xmp/ Mon, 23 Oct 2023 10:23:59 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=10531 Question Randomisation helps you avoid survey bias by showing questions in different orders for each participant. Avoiding bias is an important factor to consider when running surveys, ensuring that the position of the answer does not affect the results. Learn how to avoid survey bias by randomising your questions and answer options. Related help Randomising […]

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]]> Question Randomisation helps you avoid survey bias by showing questions in different orders for each participant.

Avoiding bias is an important factor to consider when running surveys, ensuring that the position of the answer does not affect the results.

Learn how to avoid survey bias by randomising your questions and answer options.

Related help

Randomising the order of your questions

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]]> An Introduction to Snap XMP https://www.snapsurveys.com/support-snapxmp/snapxmp/an-introduction-to-snap-xmp/ Tue, 10 Oct 2023 14:17:45 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=10371 Description This webinar introduces Snap XMP: Experience Measurement Platform, combining the power of Snap XMP Desktop with upgraded functionality and connects it with the features of Snap XMP Online for online surveys and offline mobile survey interviewing.

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]]>

Description

This webinar introduces Snap XMP: Experience Measurement Platform, combining the power of Snap XMP Desktop with upgraded functionality and connects it with the features of Snap XMP Online for online surveys and offline mobile survey interviewing.

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]]> Joining webinars and events using Microsoft Teams https://www.snapsurveys.com/support-snapxmp/snapxmp/joining-webinars-and-events-using-teams/ Wed, 09 Feb 2022 13:18:38 +0000 https://www.snapsurveys.com/support-snapxmp/?post_type=epkb_post_type_1&p=7273 Snap Surveys are now running webinars and events using Microsoft Teams. You can register for one of our webinars or events at Events and Webinars. Once you have completed the registration process for the webinar or event, you will receive an email containing a link with the text, “Join the webinar”. You may have to […]

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]]> Snap Surveys are now running webinars and events using Microsoft Teams.

You can register for one of our webinars or events at Events and Webinars.

Once you have completed the registration process for the webinar or event, you will receive an email containing a link with the text, “Join the webinar”. You may have to scroll down towards the end of the email. When you are ready to join the webinar, click this link.

There are several options to join the webinar, depending on whether you already have a Microsoft Teams account or not. If you have a Microsoft Teams account, you can join via the Microsoft Teams app on a desktop or mobile device. If you do not have a Microsoft Teams account, you can join using a web browser or the mobile app.

Please join the webinar or event a few minutes before the allocated start time.

If you are using the mobile app, try to download it before the webinar or event as it may take a few minutes, depending on the internet connection.

Joining the webinar if you have a Teams account

Using the Desktop app

Once you have registered, Snap Surveys will send an email containing the link to join the webinar or event.

  1. To join the webinar, click the link Join the webinar in the email.
  2. If you already have the Teams desktop app, the meeting will open in the app automatically.
  3. Otherwise, this opens a page in your default web browser where you can choose to either Continue on this browser, Download Teams, or Open Teams. Click Download Teams to download the app to your desktop.
  4. If you are not already signed into Teams, select Sign in to join the webinar.
  5. Depending on the organiser’s settings, you may join the meeting right away or go to the lobby where the meeting organiser can admit you.

Using the Mobile app

To join the webinar Teams meeting on mobile you’ll need to download and install the Teams mobile app. The Microsoft Teams app is available for Apple iOS and Google Android mobile devices.

  1. To join the webinar, click the link Join the webinar in the email.
  2. If you already have the Teams mobile app, the meeting will open in the app automatically. If you don’t have the app, you’ll be taken to the app store or a Microsoft Teams page where you can download it. Your device may ask if it’s okay for Teams to use your mic and camera. If you are participating in the event, please allow the use of the mic and camera. When joining a webinar, you do not need to use the mic or camera.
  3. If you have a Teams account, tap Sign in and join to join the webinar.
  4. Depending on the organiser’s settings, you may join the meeting right away or go to the lobby where the meeting organiser can admit you.

Further Information

Further information about joining a Teams meeting with a Teams account can be found by clicking the following link to the Microsoft website Join a meeting in Teams (microsoft.com)

Joining the webinar if you do not have a Teams account

Using a web browser

If you don’t have a Teams account, you can join a Teams meeting using a web browser. You can use either Microsoft Edge or Google Chrome.

  1. To join the webinar, click the link Join the webinar in the email.
  2. This opens a page in your default web browser where you can choose to either Continue on this browser, Download Teams, or Open Teams. Click Continue on this browser to join on the web. Your device may ask if it’s okay for Teams to use your mic and camera. If you are participating in the event, please allow the use of the mic and camera. When joining a webinar, you do not need to use the mic or camera.
  3. Enter your name and choose your audio and video settings. Select Computer audio if you wish to listen using your PC or laptop speakers. Select Phone audio if you want to listen to the webinar on your mobile phone.
  4. Click Join now to join the meeting.
  5. Depending on the organiser’s settings, you may join the meeting right away or go to the lobby where the meeting organiser can admit you.

Using the Mobile app

If you don’t have a Teams account, you can join a Teams meeting on the mobile app.

  1. To join the webinar, click the link Join the webinar in the email.
  2. If you already have the Teams mobile app, the meeting will open in the app automatically. If you don’t have the app, you’ll be taken to the app store or a Microsoft Teams page where you can download it. Your browser may ask if it’s okay for Teams to use your mic and camera. If you are participating in the event, please allow the use of the mic and camera. When joining a webinar, you do not need to use the mic or camera.
  3. Next, you’ll be given two options for joining your meeting: Join as a guest or Sign in and join. Choose Join as a guest.
  4. Enter your name then tap Join meeting to join the meeting.
  5. Depending on the organiser’s settings, you may join the meeting right away or go to the lobby where the meeting organiser can admit you.

Further Information

Further information about joining a Teams meeting without a Teams account can be found by clicking the following link to the Microsoft website Join a meeting without a Teams account (microsoft.com)

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